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Mathews Ford Marion Inc.

Marion, OH

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401 Reviews

1155 Delaware Ave

Marion, OH

43302

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Showing 401 reviews

July 23, 2021

The staff were Courteous and had Good time management in performing the inspection. The staff were friendly and very knowledgeable. They were very helpful in providing an estimate on how much the repairs wo More

by mmines26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
July 22, 2021

Mathews Ford Service Dept is the best in Marion in customer service & quality workmanship. Jeremy, the service manager is outstanding to work with and he see to it that our needs are met. More

by Tomrobb6
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
Jul 22, 2021 -

Tomrobb6 responded

Thank you for great customer service

July 21, 2021

Nice professional staff, always willing to please the customer. I would hightly recommend the service dept. They always check every thing on the vehicle to make sure everything is working More

by aisonag
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The service Mgr., Jeremy, Mr. Birdsong
July 21, 2021

very professional staff. appt. time as scheduled. check in and check out were easy. service thorough. excellent experience door to door. i was very pleased. More

by owhyohio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spencer Mathews
July 20, 2021

Customer service good, just need to clean better the car from inside before you give it to the buyer, service needs to check details inside More

by racuna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Warner, Spencer Mathews
July 20, 2021

The service rep Jeremy Hieser is absolutely the best. He exceeds all expectations for me. Also, Tim Flinchbaugh and Jim Woodson have been fantastic. Thanks all More

by pcraycraft
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy Hieser, , Spencer Mathews
July 19, 2021

Jeremy was very helpful while my car was having problems. He wanted to make sure I knew that status of my car if there were any updates and wanted to get it to me in a timely manner. They gave me a 2 year wa More

by rivers01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
July 16, 2021

Their customer service was excellent and I appreciated them dealing with the insurance company. The repair job looked perfect!! It looks brand new! I would highly recommend! More

by Kim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mel and Tim
July 16, 2021

Great customer service! Paid great attention to detail. Went the extra mile to get my vehicle back to the way it was before the accident. More

by drummer4life_ewp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tim Hale
July 16, 2021

They bent over backwards to go above and beyond to help me. All employees were friendly and polite. They stand behind their work and their word also. Bud B. More

by Bud
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Service Department , Spencer Mathews
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