Matt Blatt Kia of Toms River - Service Center

Great Customer Service! I went in for my oil change. Honored my coupons. Clean, comfortable place to wait. Washed my car! Love Rachel! Always great customer service with a sm I went in for my oil change. Honored my coupons. Clean, comfortable place to wait. Washed my car! Love Rachel! Always great customer service with a smile. More

Great Customer Service!!!! I thought I scheduled an appointment for an oil change. I’m not sure what happened, but one way or another the appointment never got made. The ladies I thought I scheduled an appointment for an oil change. I’m not sure what happened, but one way or another the appointment never got made. The ladies at the the service desk just got me right in for one anyway. There was no attitude, no questions, no fuss. They just got me in for my service, and they were friendly, gracious, and helpful the whole time. I really appreciated their help! More

Great Kia experience I went to Matt Blatt because I was hearing a noise. They gave me options to get the price down and financing. If I didn’t have the financing I would n I went to Matt Blatt because I was hearing a noise. They gave me options to get the price down and financing. If I didn’t have the financing I would not have been able to get my brakes fixed. More

Helped with an urgent situation I ran over accident debris in the road, which ruined my tire. The service folks were able to repair it right away and had Lyft drive me home and back I ran over accident debris in the road, which ruined my tire. The service folks were able to repair it right away and had Lyft drive me home and back in a few hours. More

dishonest The technician (and I use that word loosely) said he checked my automatic transmission fluid. I have a manual transmission! He also indicated he chec The technician (and I use that word loosely) said he checked my automatic transmission fluid. I have a manual transmission! He also indicated he checked and filled the windshield washer fluid, but it was half empty - the service manager can substantiate this as he saw it. The manager even said maybe the fluid foamed up when it was put in and the tech didn't wait for the foaming to go down. C'mon - we're not talking beer or warm soda here! Washer fluid doesn't "foam up". One lies and the other attests to it. I'm not an idiot. I was also charged $2.99 for the fluid. Checked the oil the next morning - it was dirty and only half full. Now I have to pay for another oil/filter change somewhere else. Will never go back to any Kia dealership, and will get rid of this car asap. More

I was greeted professionally, i was there on time. The work is usually done promptly & i am very confident with their work, the work i was told should been done within an hour, work was done in 1/2 tim The work is usually done promptly & i am very confident with their work, the work i was told should been done within an hour, work was done in 1/2 time, great job. More

Great service The ladies when booking an appointment listen to your concern. When you arrive for your appointment they are very friendly. After a review of your c The ladies when booking an appointment listen to your concern. When you arrive for your appointment they are very friendly. After a review of your car has been performed they come and explain recommendations for your vehicle. Once service has been completed, you are assisted to cashier to make payment. More

Service you can count on I spoke with Rachel and she was excellent. My car was ready in a short while. Rachel explained what they did and I was on my way. I usually have a ver I spoke with Rachel and she was excellent. My car was ready in a short while. Rachel explained what they did and I was on my way. I usually have a very good experience at this location. More

Poor service In February we bought a 2018 Kia Forte. So far the engine light has been on 3 times for 3rd cylinder misfire. Everytime the code is just cleared fro In February we bought a 2018 Kia Forte. So far the engine light has been on 3 times for 3rd cylinder misfire. Everytime the code is just cleared from vehichle with no fix. We are just waiting for the engine light yo appear again or worse. More

Great service Fast and convenient. Very personable staff. Especially Rachel! Appointment was completed and explained. Always a pleasure to deal with Rachel. I woul Fast and convenient. Very personable staff. Especially Rachel! Appointment was completed and explained. Always a pleasure to deal with Rachel. I would definitely recommend this dealership to others More