
Matt Blatt Nissan
Egg Harbor Township, NJ
Filter Reviews by Keyword
By Type
449 Reviews of Matt Blatt Nissan
Best experience ever! I was nervous walking into a dealership being a girl and not having the best credit. After a few bad experiences I almost gave up. I am so glad I didn I was nervous walking into a dealership being a girl and not having the best credit. After a few bad experiences I almost gave up. I am so glad I didn't because Nissan Of Atlantic City not only got me approved but they got me 0%, that's right ZERO PERCENT! I drove my new Altima home the same day!!! Woody guided me through the process smoothly. The GM Tommy T even helped me decide what color. Dino in finance was a pleasure. Thanks to the staff at Nissan of Atlantic City for a flawless experience and reassuring my faith that buying a car doesn't have to be a miserable experience. More
Very bad communication I have contacted them for a used 2012 Honda CRV. Talked to them for almost a week via emails and phone calls before deciding to drive down. Until last I have contacted them for a used 2012 Honda CRV. Talked to them for almost a week via emails and phone calls before deciding to drive down. Until last day the sales person has been in contact with me confirming my appointment. When I finally make my trip down there, she wouldn't even come out and let me know that they have sold the vehicle that morning (what a coincidence, right?). She sends some other sales person to give this info. When I asked for her, the new sales man reply was "What's the point in talking to her? The car that you two have been discussing has been sold this morning. I'm here so lets find another car for you". What a waste for a 170 mile roundtrip when I could've been looking elsewhere for other cars. And a day later, I get an email from here saying "I hope you were satisfied with your visit and I answered all your questions. We want your business so please call me and we will find a car for you" Thanks but no thanks. I'm never even going to bother to look at their inventory or do business with them. More
Typical dealership I was always wary of buying from dealers and that is why I always purchased previous cars private party. But this time around I purchased a CPO 2014 I was always wary of buying from dealers and that is why I always purchased previous cars private party. But this time around I purchased a CPO 2014 370z from this dealership. They are great to talk to pre-sale but once the sale is over and you have follow up questions, good luck getting them to help. They promised me my CPO paperwork 2 days after the sale and 2 weeks went by with repeated calls and emails and I never received a reply. I had to get Nissan North America involved and they finally resolved the issue - what a coincidence. Horrible horrible horrible dealership. I wish I never gave them my business but the good thing is I discouraged one other person from buying a new car here and I'll continue to do so. Dealerships like this don't understand how important customer service is, especially AFTER the sale. More
Service Department Poor, very poor service department. From what I thought was going to be a positive experience turned out to be horrible. My car was promised never ret Poor, very poor service department. From what I thought was going to be a positive experience turned out to be horrible. My car was promised never returned in a timely manner. And my car being a 350Z, the service adviser did not even know that there was no glove box in this type of car. That should have told me not to keep going there. I have not returned there, nor will I ever go there again for anything. Recently I was contemplating purchasing another Z car, but not any more. Nissan of Atlantic City has lost my business forever. More
Appalling! After working with Ray( who was a fantastic sales person ), the negotiation process brought out the MANAGER named Tom. Tom was explaining the fees ( p After working with Ray( who was a fantastic sales person ), the negotiation process brought out the MANAGER named Tom. Tom was explaining the fees ( prep, tlp, doc, etc ) which amounted to almost an additional $2000. These fees are an insult and nothing but a money grab on a fairly priced vehicle. My wife and I walked out after trying to explain we would not pay these ridiculous additional charges. Suggest anyone down the NJ shore, take their Nissan shopping to another dealer. More
Good Effort But Just Like the rest Purchased a 2014 nissan sentra from them on 1/29 i made a $300 deposit with the promise to return and pay $700 on 2/11 . On 2/11 before i called to ma Purchased a 2014 nissan sentra from them on 1/29 i made a $300 deposit with the promise to return and pay $700 on 2/11 . On 2/11 before i called to make my payment to them i called my previous car loan bank to see if my car was paid off as agreed and it was not . In fact my car was was late and fees where being assessed to my account. so I refused to give them any more of my money as they have failed to hold up there end of the deal and pay off my trade in. seems very fishy to me because my sales men alex told me they would pay it off over night ... apparently that was a lie .... not to mention after i left the dealership they had to send me paperwork to sign again because they screwed up ....plus i have 2 days left on my temp tags and they have told me i should have gotten my plates by now but nothing ..... More
Be very wary of this company!! New ownership is terrible. After we shook hands the final contract was deceptive in the agreed price and interest rate we were supposed to pay. They t New ownership is terrible. After we shook hands the final contract was deceptive in the agreed price and interest rate we were supposed to pay. They then slip in a " Total loss protection" charge of $369.98 they do not tell you about but is in your sales contract with the word "optional" near it that is not optional as it would open us up to a class action law suit as the general manager put it. Over all a very shady company to deal with and not a good experience. More
You will to be FORCED to buy a TLP warranty!!! The main reason for my dissatisfaction is that I was FORCED to purchase a $400 "total loss plan" if I wanted to purchase the car, it is not an option The main reason for my dissatisfaction is that I was FORCED to purchase a $400 "total loss plan" if I wanted to purchase the car, it is not an option it is mandated by everyone that they purchase this at the time of finance!!! They DON'T disclose this TLP it is on the contract so be forewarned to check your paperwork and walkout, don't sign it like I did. After much heated discussion I was talked into this TLP scam. On another note, they don't have much inventory at this dealership but the one exterior color 2015 Murano we wanted happened to be here, unfortunately. The sales person Ed was nice and seemed honest to deal with. They don't know the product they are selling very well. Very disorganized, maybe because they are under new ownership. I'm glad others on this site claim to have had a great experience here. More
Best Car Buying Experience I've had in 30 years. I did my research before deciding to purchase my new vehicle. I believe that is one of the keys to a successful experience. I've read some of the re I did my research before deciding to purchase my new vehicle. I believe that is one of the keys to a successful experience. I've read some of the reviews on this site and I wonder if some folks did the same. I knew the value of my trade-in and my bottom line. I knew the price of the new vehicle that I was planning to purchase and did not intend to deal with "haggle." End result: I didn't have a problem. I have purchased may vehicles over the years and this experience has been the most seamless. I actually drove from VA/DC to NJ to purchase this vehicle because the price was about $10K below anywhere else. I asked the dealership to hold the vehicle for me for a few days so I could drive to NJ on 12/26/2014. They agreed. When I arrived, the vehicle was out front and clean, ready for my consideration. I was greeted with a smile and a handshake by Ron DeMarchi (sales). I cannot recommend him more. He was kind and patient. I had not made up my mind that I was going to purchase the new vehicle solely because I had driven up from VA. If the process became uncomfortable, or I felt pressured, I was ready to leave at any time. It never came close to being necessary. I took my time looking at the new vehicle, which I had already researched. Ron showed me all the features and I took it on a test drive - Ron didn't feel he needed to accompany me. We discussed my trade-in (a car I actually loved, so was not going to "give it away"). They threw out one price for my trade-in, I threw out another, and we made a fair settlement in the middle. Fairly painless. Once I made my decision, I moved to financing. Since I came prepared with a pre-approval from my credit union, I knew my bottom line on financing. Nissan was just a tiny bit different, so I decided to go with them for ease of the process. Yes, there are a lot of papers to sign, but each was explained to me and again, the process was as painless as it could be. During my time with the finance department, Ron kept my companions comfortable and entertained with conversation. No car buying experience is quick if you do it right, but from start to finish, it took about 4 hours. Not bad based on my past experiences. The service didn't end there. Ron was aware that I had come from VA/DC, so two days later he checked on me to see how the car was doing and that I made it home safe. I was impressed. Two weeks after purchase, I did run into a glitch with my license plates and registration because I had purchased out of state, but again, Ron made sure everything was taken care of as quickly as possible and everything was resolved to my satisfaction. I am very pleased with my new vehicle after driving it for about one month. Everything is in order and I have recommended this dealership to my friends here in VA/DC. A couple have looked up the dealership on-line and are also impressed by the significantly lower prices. They have stated that they may also make the journey to NJ from VA/DC when they are ready for a new vehicle. More
THIS PEOPLE ARE THEIFT AND BUNCH OF LIERS DON'T GO TO THIS DEALER SHIP TO BUY A CAR. THEY ARE BUNCH OF LIERS AND CHEATERS. ONCE CAR IS SOLD AND IF YOU HAVE QUESTIONS THEY WILL NOT ANSWER YOU O DON'T GO TO THIS DEALER SHIP TO BUY A CAR. THEY ARE BUNCH OF LIERS AND CHEATERS. ONCE CAR IS SOLD AND IF YOU HAVE QUESTIONS THEY WILL NOT ANSWER YOU OR REPLAY BACK. THEY CASHED MY CHECK BEFORE WEEK BEFORE. THE GENERAL MANAGER OF THIS PLACE TOMMY IS A CHEATER DON'T DEAL WITH THIS. I THINK EVERYONE SHOULD COMPLAINT ABOUT THIS DEALERSHIP TO NISSAN CORPORATE TO SHUT THEIR BUSINESS DOWN. More