Matt Bowers Chevrolet Slidell

Classic bait and switch. I’m a father of 3, and my wife is disabled (car accident). So I’m on a budget. I went to Matt bowers Slidell location because they had a Kia Rio I wa I’m a father of 3, and my wife is disabled (car accident). So I’m on a budget. I went to Matt bowers Slidell location because they had a Kia Rio I was interested in. It was the cheapest car on the lot, but again I’m on a TIGHT budget. My mom was with me incase I needed a little bit of money to close the deal. As soon as I get there the salesman immediately started trying to sell me something more expensive, that’s the job I get it. I told him I really can’t and he relented. When we went to go test drive the car, the salesman couldn’t find it in the used car lot in back. We did find the car…..parked behind a dumpster… on the other side of the building.. The car started right up, NO PROBLEMS. The test drive went great, I liked the car, it was fuel efficient, ran well, and the AC blew cold. Exactly what I needed. We returned to the dealer ship and sign the paperwork, and all that jazz. It takes awhile, I understand. So I sit patiently waiting for an hour, I asked for a water 3 times and never received it, not important to the story, but I thought I’d mention it. The salesman started the car WITH NO PROBLEM, and drove it to the back to be “detailed”. At this point I’m just waiting to swipe my card to pay and be handed my keys. 30 minutes later the salesman walked up and tells me that the car now “won’t turn over” and HAPPENED to have keys for a Chevy Malibu, that I can “afford the payments for” and it was ONLY 12,000 more the the car I was attempting was buy. I told him I wasn’t interested, he calls to sales manager over. He also tries to upsell me, when I refuse he tells me “ok let’s close on this car, and we will call you when it’s fixed” to which I respond “fix it and call me, I’ll come buy it, I’m not buying a broken car.” He told me “I can’t put money into it if you don’t buy it.” Ok so let’s follow that logic, if I don’t buy it…. Are you gonna let it sit broken on the lot? No, you arent. At this point he starts pushing for the Malibu again, needless to say I was fed up and walked out. He followed me out and was demanding a reason as to why I was leaving, like it was apparent… I get into my van and my mother went to her car. I go to pull out of the parking lot and he is trying to stop my mother from getting into her car. I had to get out of my van and go over and tell her she can go as she’s is to scared to stand up for herself, and he could see that he was gonna try to get her to buy a car FOR me. She got in her car. I told him he was shady and I’m not an idiot. He insinuated that I wasted THIER time. I’m the one that wasted 2 and 1/2 hours of my time after being at work all day. I will never go there again, I thought the Slidell location would be okay to go to. A few years ago at the Covington location once tricked my mother (she was up there by herself ) in to giving them her keys and would not give them back when she asked for them, because they wanted her to buy a new car. I had to leave work and DEMAND, loudly, that they return the keys. I understand Chevy is like a franchise, but I can’t believe they allow the Chevy brand to be represented like this. More

I've been a customer for a couple years and can honestly say I've never been disappointed with anyone in sales or service. say I've never been disappointed with anyone in sales or service. More

Smooth and helpful experience. Loved Alvin and his drive to get a deal for me. I know it’s sales at the end of the day, but he seemed genuine in wanting to help me make the best de Loved Alvin and his drive to get a deal for me. I know it’s sales at the end of the day, but he seemed genuine in wanting to help me make the best decision. More

Experience was great! All were professional and kind. All answered questions. All knew the product that they were selling. All were professional and kind. All answered questions. All knew the product that they were selling. More

Friendly and clean dealership. Robert was great. Service is great. Friendly and professional customer service Robert was great. Service is great. Friendly and professional customer service More

Services is good, taken care of my vehicle in a quick & and loving way. Just wished it would give more discounts, no matter what work is being done. Especially the cost of some of work is very costly. Mili and loving way. Just wished it would give more discounts, no matter what work is being done. Especially the cost of some of work is very costly. Military, Seniors. GM points should be considered. Yes regardless of what type of work, but we are still considered as a Customer More

Nick, was very helpful answered all my questions. Showed me how all the stuff worked. Help me with my app.on starting it with my phone. Showed me how all the stuff worked. Help me with my app.on starting it with my phone. More

All I can say is All of my concerns and questions were satisfied. This dealership is Trustworthy, Professional, Customer Oriented! And Welcoming! The wait wasn't too long and the waiting area was clean an satisfied. This dealership is Trustworthy, Professional, Customer Oriented! And Welcoming! The wait wasn't too long and the waiting area was clean and cozy. The coffee and refreshments are were setup very nice! I received a ride to and from a restaurant to eat lunch. 😋 The customer courtesy was outstanding! I received all the details about the service my vehicle received and recommended services as well. They were very honest and offered other ways to pay for service to pay overtime if needed! I would most definitely refer family, friends and others to purchase a vehicle and get their services from Matt Bowers Chevrolet in Slidell!😊 More

Great place to go service you car nice customer service team .an great snacks to eat team .an great snacks to eat More

Adam was great and provided excellent service and explained the issues so I could understand. explained the issues so I could understand. More