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88 Reviews of Allen Hyundai - Service Center
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April 12, 2024
Our tuck has been in the shop for over 2 weeks for a extended warranty problem. They are not updating us and the don't do loner vehicles. It is very frustrating to be dealing with them. If we had a choi extended warranty problem. They are not updating us and the don't do loner vehicles. It is very frustrating to be dealing with them. If we had a choice we would take our vehicle somewhere else. More
by mandygerry
Employees Worked With
Helpful September 03, 2021
I came in at close to 4 pm on the Friday before labor day. I needed the lock lug for my tires. Even though I was buying used tires from another vendor, JT in the service department asked a tech to im day. I needed the lock lug for my tires. Even though I was buying used tires from another vendor, JT in the service department asked a tech to immediately replace all four sets of lugs so that I could get back to the other vendor before they closed for the day. This was a blessing as the tires were too dangerous to travel back home - 150 miles. The decorum of JT and his leadership within the service department at Allen Hyundai saved the day for me. Hats off to these guys!!! More
by monicajocardinale
Employees Worked With
TJ
November 21, 2020
Very surprised at the unprofessional way the service department operates. Had several problems with repairs and was treated very poorly by service manager.. Highly recommend going to another Hyundai dea department operates. Had several problems with repairs and was treated very poorly by service manager.. Highly recommend going to another Hyundai dealership. More
by wattsracing1
Employees Worked With
John Tiblier
November 06, 2020
Service department is incompetent! Doesn’t pay to have a good warranty, if you can’t get good service. You should be able to leave 0 stars, because that is the amount of service I’ve received! AVOID Allen H good warranty, if you can’t get good service. You should be able to leave 0 stars, because that is the amount of service I’ve received! AVOID Allen Hyundai, drive to Slidell or Gautier! More
by Disappointed
Employees Worked With
November 07, 2019
under carriage of hyundai I own a Hyundai Elantra and we went to Florida for a visit early this year and when we were driving back I herd the worse noise something flapping und I own a Hyundai Elantra and we went to Florida for a visit early this year and when we were driving back I herd the worse noise something flapping under the car bad so we pulled over to a Goodyear store in Alabama and there were two young guys there and they looked at the car and said you need 2 tires that cost $170,00. Left there and started home when the same noise started up again,drove 50 miles a hour home here to Gulfport. I finally had a friend look under the car and said the plastic flap was broken bad and need replaced. I called to different companies and they were very expensive and shipping was worse. I decided to call Allan Hyundai and they were the cheapest around including installation.I now and will always take my vehicle to Allen Hyundai excellent service More
by macattack121
Employees Worked With
August 01, 2019
horrible dealership I called the owner about a complaint it all he did was yell curse and threaten me over the phone is service department they have is horrible I called the owner about a complaint it all he did was yell curse and threaten me over the phone is service department they have is horrible More
by owenskerry12
Employees Worked With
scott
October 24, 2017
Great They did a great job very friendly and very knowledgeable!! Would come back here for everything if I lived here. One of the best services I have had. They did a great job very friendly and very knowledgeable!! Would come back here for everything if I lived here. One of the best services I have had. More
by Brook0408
April 05, 2017
Excellent Experience - A 10 Star Rating As a returning customer I brought my Elantra in for service. Explained to Lynn Desadier (Service Advisor) what my "problems" were. She was totally pr As a returning customer I brought my Elantra in for service. Explained to Lynn Desadier (Service Advisor) what my "problems" were. She was totally professional. When I was called with the estimate for work, Lynn explained everything in layman's terms so I would understand what needed to be done. She did not try and "over sell" extra services. I was given a ride home and picked up when care was ready. My car was even washed!!! Will definitely continue bring my car to Allen when service is required. More
by ltusn
Employees Worked With
Lynn Desadier - Service
July 31, 2016
Refreshing to deal with! I just needed my Tucson checked out before my daughter took it off to graduate school out of state. The service department gave me a prompt appointme I just needed my Tucson checked out before my daughter took it off to graduate school out of state. The service department gave me a prompt appointment, gave the car a thorough check and gave me good advice on how to prolong its good condition. As it turned out, the car was in fine shape and this took a lot of worry off my mind. To top off all everything else, I was not charged anything for all their professional attention! You can't beat that!!! That one afternoon's customer service was so refreshing that Allen Hyundai has secured a future purchase from me when the time comes to replace my 2012 Tucson. More
by Tucsonlover
Employees Worked With
Brandon Eldridge
July 14, 2016
Great customer service!! They were the most wonderful people to deal with. Very professional and very caring. I would highly recommend Allen Hyundai service center to everyo They were the most wonderful people to deal with. Very professional and very caring. I would highly recommend Allen Hyundai service center to everyone. Thank you so much More
by AS80
Employees Worked With
