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Allen Hyundai - Service Center

Gulfport, MS

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88 Reviews

88 Reviews of Allen Hyundai - Service Center

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October 18, 2015

Scheduled Maintenance I made an appointment with Will for scheduled maintenance on my 2015 Sonata. They started servicing my vehicle precisely at the appointed time, and to More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will, Brandon & Wesley
Oct 19, 2015 -

Matt Bowers Hyundai responded

You're welcome, Tom! Thank you for your comments and for bringing in your vehicle. Our goal is to provide above average customer service, so we are glad to hear Will and Brandon accomplished this for you. Please come see us for any of your Sonata's needs. Thanks!

October 12, 2015

passenger seat I had a problem with the seat on my new car. I brought it in and they made an appointment to repair or replace my seat. They had to replace it and did More

by Sandra Abadie
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Will Johnson
Oct 13, 2015 -

Matt Bowers Hyundai responded

Thanks for the compliments, Sandra! It was our pleasure to replace your seat and provide you with quick and efficient service. We appreciate you choosing Allen Hyundai and we will be there for you for whatever you may need. Thank you!

October 11, 2015

Engine light resulted in new thermostate and change of hoses I was going down I-10 in the rain when the engine light came on...scary! So I looked at the gages, listened for noises, and sniffed for burning someth More

by Madam Phweeblesnapter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Johnson, Brandon ?
Oct 12, 2015 -

Matt Bowers Hyundai responded

You're very welcome! Thank you for choosing to bring your vehicle into Allen Hyundai for service. We know how scary it can be when issues happen with vehicles, especially while driving, so we were more than happy to figure out the issues and get them promptly taken care of. Our main concern is our customers' safety, so we work very hard to fix the problems and get them back on the road safely. We will be here for whatever you or your Sonata GLS may need in the future. Thank you, again!

October 09, 2015

Excellent Service! I brought my 2013 Tucson in for scheduled maintenance. I received immediate attention and all of my concerns were addressed. I waited in a comfortable More

by SJPartridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Johnson
Oct 09, 2015 -

Matt Bowers Hyundai responded

Thank you for the positive feedback! We were happy to provide you with quick and efficient service, along with an attentive and comfortable experience. We aim for complete customer satisfaction, so we are delighted our team accomplished this for you. We appreciate your loyalty to Allen Hyundai and we will always be there for your vehicle's needs. Thanks, again!

October 02, 2015

Great service One again I received great service ,in a timely manner ,from Allen Hyundai! Thanks Brandon Eldridge and staff! This is truly a great service center! More

by slbp49
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Eldridge
Oct 05, 2015 -

Matt Bowers Hyundai responded

Thank you for speaking so highly of our team and dealership, Susan! We are more than happy to provide our customers with the best possible service. Please come see us for any of your automotive needs. Thanks for choosing Allen Hyundai!

September 27, 2015

Service Dept I had a concern about there being a water leak in my Gensis and a through inspection I was assured that I didn't have a leak. That was a relief to me More

by flyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Thomas
Sep 28, 2015 -

Matt Bowers Hyundai responded

Thank you for providing us with your positive feedback about your recent visit to our service department! Our main goal is to keep our customers safe on the road, so we were more than happy to inspect your vehicle for a water leak. Please come back and see us if you have any other concerns. Thank you for choosing Allen Hyundai!

September 26, 2015

Service Department We was very pleased with the service that was done on our Sonata. When my husband drove the car home after it being serviced, he was so satisfied. H More

by silverlady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
My husband said he thought the man that helped him was Brandon. If not, sorry.. He couldn't remember for sure.
Sep 28, 2015 -

Matt Bowers Hyundai responded

Thank you, Dianne and James, for choosing to have your Sonata serviced at Allen Hyundai! We are so happy you were pleased with the service and that the vehicle is driving like new, again. It was our pleasure to work on your vehicle and get you back on the road safely. We appreciate your business and review!

September 20, 2015

Service The Service department is very fast and friendly. They got me in and out because I was in a rush.?I Would highly recommend Allen Hyundai for your next More

by Mandyc31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Guthrie, Warren Weaver, Brad Nicholson
Sep 21, 2015 -

Matt Bowers Hyundai responded

Thanks for the compliments and for recommending our sales and service departments! We respect our customers' time and always do our best to provide quick and efficient service. We appreciate your business and are looking forward to seeing you again!

September 06, 2015

Service Center manager was awesome! I was short on time and the manager ensure that I was finished in time in which I actually made it to my next appointmen More

by Jonesys113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Eldridge
Sep 08, 2015 -

Matt Bowers Hyundai responded

Thanks for taking the time to share your story about your recent visit to our service department! Customer satisfaction is our top priority, so we are pleased to hear your enjoyed your prompt, efficient and friendly service. We respect our customers' time and do our absolute best to get their service completed in a timely fashion. We appreciate your feedback and suggestions. We like to hear our customers' thoughts about how we can further improve our service to provide complete customer satisfaction. Thank you, again, and we are looking forward to seeing you again in the future.

August 24, 2015

Service Great experience. Staff was friendly and helpful. Great service as usual ! Had asked to have car detailed. Beautiful job. Price was less than expected More

by Patti123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Glecker
Aug 24, 2015 -

Matt Bowers Hyundai responded

We're so pleased you enjoyed the extra details we provide to give our customers a positive and memorable experience, Patti! We value you as a customer and go above and beyond to ensure your expectations are exceeded. We are glad to hear you found your experience to be friendly and that the price was a pleasant surprise. We appreciate your business and look forward to seeing you when your vehicle is ready for additional services. Thanks for sharing your positive experience!

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