Matt Burne Honda

Very happy with my service from Burne Honda. I was even surprised with the price I was charged. It was lower than I expected. I was even surprised with the price I was charged. It was lower than I expected. More

I cannot say enough about our experience at Matt Byrne Honda in Scranton, specifically salesman Jaime Henderson. He met us with a beaming smile and a warm handshake and made our car buying experience won Honda in Scranton, specifically salesman Jaime Henderson. He met us with a beaming smile and a warm handshake and made our car buying experience wonderful. He was helpful, enthusiastic, knowledgeable and diligent. He got us the car we wanted and at great deal. Dealing with Jaime was like dealing with a trusted friend, no high pressure at all. He is such an asset to your company. More

Brand new car, I took home and cleaned the interior windows and under the hood after sales rep had it detailed. Soap was caked under the hood. I assumed it was detailed properly. Too much Armor all str windows and under the hood after sales rep had it detailed. Soap was caked under the hood. I assumed it was detailed properly. Too much Armor all streaked on all surfaces. Poorly detailed. Finance guy was very pushy. More

Egon is very friendly. One car problem was fixed, one is not quite right yet. And they’re a little pricey. One car problem was fixed, one is not quite right yet. And they’re a little pricey. More

Car was dropped off at 8am & not even evaluated until after lunch. Upon arrival at dealer was told a part was needed to be ordered. Even though two issues, neither addressed because part needed for 1 o after lunch. Upon arrival at dealer was told a part was needed to be ordered. Even though two issues, neither addressed because part needed for 1 of 2 issues. It was there for 8 hours & nothing fixed. Called the following day & told the missing part was received. Next available appointment was three weeks later. Total of 5 weeks from initial phone call to when the resolution will even be attempted is NOT good customer service. Lastly, no texting or email updates available. One service professional should act as concierge from initial call to resolution to best serve the customer. More

From start to finish dealing with Matt Burne Honda was a pleasure. Very professional and helpful. pleasure. Very professional and helpful. More

personnel were polite, helpful, and courteous. I purchased a used vehicle and Guy and Egon were helpful in answering any questions I had. I purchased a used vehicle and Guy and Egon were helpful in answering any questions I had. More

Brought car in on Friday and was told I would get a call Saturday. I finally called Monday to get an update but was only told they were still working on it. Car was done Tuesday but voicemail only said that Saturday. I finally called Monday to get an update but was only told they were still working on it. Car was done Tuesday but voicemail only said that, no details on what was done or even amount owed or time the place closed. More

Always good service thanks to Egonj. gdfg kfhuioj hchc high hchc hgyh jfhth hfyhgk hfffsd gdfg kfhuioj hchc high hchc hgyh jfhth hfyhgk hfffsd More

Egon is honest about what my car needs and looks out for my best interest and works to keep me as a loyal customer. my best interest and works to keep me as a loyal customer. More