
Matt Burne Honda
Scranton, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Was extremely dissatisfied during my sale process. Felt rushed and so unpersonable, I was just $$ in their eyes. The sales rep had no interest in getting me a price on a trade-in. The finance guy was Felt rushed and so unpersonable, I was just $$ in their eyes. The sales rep had no interest in getting me a price on a trade-in. The finance guy was was rude and kept contradicting himself when trying to sell me additional services. I had test drove the vehicle a few days before purchasing, After all the paperwork was said and done I got in my car on an empty tank of gas. I purchased my car in the evening the next morning I woke up and went out to look at it and found the interior covered with glass under the seats. When I reach back out to the dealer they didn't really care. Their resolution was we will vacuum it out. They didn't care that the seats had tears in them where the glass came out. I had to spend $600 after purchasing to get my car detailed and my paint corrected because it was destroyed. The place detailing my car inform me that there was all glass inside of all of the vents and they were the ones that pointed out the glass still in the seats. I was never given weather mats like I was told and the manager I was dealing with was no longer employed there. The experience sense purchase has been miserable. More
Burne Honda is fair and honest and make buying new vehicles easy compared to other dealers. I currently lease 3 Hondas and will continue to return as long as Matt and Sean are there! vehicles easy compared to other dealers. I currently lease 3 Hondas and will continue to return as long as Matt and Sean are there! More
Service was excellent and the car was ready quicker than I expected. It cost less than I thought it would. Everyone was professional and courteous. I expected. It cost less than I thought it would. Everyone was professional and courteous. More
Matt Burne Honda service is great! They quickly come up with a solution to any problem, and take care of it with a reasonable price. Highly recommend. They quickly come up with a solution to any problem, and take care of it with a reasonable price. Highly recommend. More
I asked for a full inspection of the car so I was aware of everything that was wrong with the car since it was a new purchase. I give the guy a list of issues that I was able to identify and he basically g of everything that was wrong with the car since it was a new purchase. I give the guy a list of issues that I was able to identify and he basically gave me back my list. He did not tell me that my fuilds were low or that I needed an oil change and I was also told that the inspection would be about 60 dollars but it came to a little over which in my opinion was a waste. More
INFOTAINMENT SYSTEM FAULTY . Trouble STARTED 9/28/20,Fakra replaced April 22,22 rerouted Harnass. May 13,22 Service Dept unable to duplicate failures in Burne Shop, May 25,2022 Trouble STARTED 9/28/20,Fakra replaced April 22,22 rerouted Harnass. May 13,22 Service Dept unable to duplicate failures in Burne Shop, May 25,2022 car dropped off at 8:00 AM Dept finished their work picked up when released Thur 5/26,2022 On Thur 5/26/22 I picked car up tried the radio it worked, within one half mile, five minutes it failed again screen said check tuner no audio contact telephoned Mike explained the continuing issue/problem Mike said he will pass on the information to the REGIONAL MGr , fact finder and see the solution. This is the fourth time I had the car in for this same issue More
Good value with a fair trade-In value. Straight upfront price with no hidden cost. Salesperson Tom Duffy was pleasant and explained everything in detail, a joy to work with. Highly recomme Straight upfront price with no hidden cost. Salesperson Tom Duffy was pleasant and explained everything in detail, a joy to work with. Highly recommend. More
Great job. Friendly service. Explained problem and provided options. Would recommend service to others in need. Friendly service. Explained problem and provided options. Would recommend service to others in need. More