Matt Burne Honda

Excellent service department. Friendly staff. Thorough job. Good customer service experience with timely car service. job. Good customer service experience with timely car service. More

Service department was friendly, efficient and welcoming. Very pleased. Thank you. Would recommend to any Honda owner. Very pleased. Thank you. Would recommend to any Honda owner. More

Disappointed and shocked that I was charged a little over $100 just to run a diagnostic scan. $100 just to run a diagnostic scan. More

I like the dealer they where very helpful and very comfortable too buy a car from and I will be buying my next new car from them comfortable too buy a car from and I will be buying my next new car from them More

Had my 2017 Honda CRV/Touriing model checked over 11-29-21 completely for a long trip my wife and I are driving with the vehicle. The service department at Burne Honda that is run by the "Four Horsem 11-29-21 completely for a long trip my wife and I are driving with the vehicle. The service department at Burne Honda that is run by the "Four Horsemen of Burn Honda,'' is always great. Egon, Jack, Morgan and Mike are outstanding. The guys that actually work on your vehicle also do wonders in the garage. I had the car completely checked over for the trip. Also, Dave Walsh is an outstanding salesman. He helped my wife hook up her new cell phone along with mine recently. He was great. He is the salesman we always deal with. Their Covid protocols at Burne Honda are still wonderful. They follow all the good procedures required at a place that sees a flow of a lot of customers. Thanks, Mike and Lorraine Pidich More

They are very attentive to my needs & time sensitive when doing work on my car. doing work on my car. More

Great service every time the service associates are always helpful and pleasant also quick service every time always helpful and pleasant also quick service every time More

Ridiculous,worse,cheap person they charge 3 different times for same problem.of my lord help them, give them a tongue to speak up truth or don’t lie at beginning. times for same problem.of my lord help them, give them a tongue to speak up truth or don’t lie at beginning. More

Dealer did not communicate, I had to repeatedly call for updates. I was then provided dishonest estimates by Morgan, who along with being dishonest has very poor customer relation skills. I was told my repa updates. I was then provided dishonest estimates by Morgan, who along with being dishonest has very poor customer relation skills. I was told my repair would be an astronomical amount, but that was "worse case scenario" and they would only be able to tell after actually doing the work. After calling again a few days later, I was given an amount more than "worse case" estimate, but found out no work had been done so there was no way they knew it was going to be worst case. I asked for a supervisor and was put on hold over and over. The supervisor and the technician kept forwarding my call back and forth to each other and the estimate kept changing. I finally decided to pick the car up, paying over $200 in "diagnostics", with no repairs completed. Very unhappy. Will not be returning and will never recommend. PS: Sales department is the same. I called five times to inquire about a trade-in. I tried contacting the finance manager I had originally worked with also. No one returned my calls or emails. Not a happy experience! More

Courteous and quick. Professional transaction from start to finish A+ happy to recommend this dealer to finish A+ happy to recommend this dealer More