
Matt Burne Honda
Scranton, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Excellent customer service employees are professional and friendly my car was completed quickly was called stating my car was ready detailed description of everything that was done friendly my car was completed quickly was called stating my car was ready detailed description of everything that was done More
A very courteous and intelligent staff friendly tell you exactly what’s wrong will show you old parts or whatever and they got me in right away and got me out quickly exactly what’s wrong will show you old parts or whatever and they got me in right away and got me out quickly More
The service department is always quick, knowledgeable, and polite. I wish I could have said the same about the Sales (used) department when I went to go buy my 2nd Honda. and polite. I wish I could have said the same about the Sales (used) department when I went to go buy my 2nd Honda. More
The service departs is very friendly and is very customer service oriented and does a great job explaining what was needed and what service was provided. service oriented and does a great job explaining what was needed and what service was provided. More
I give 4.5 stars. The test drive and sales process was easy and stress free. I take a half star away because I had an appointment time to finalize paperwork and pick up the car. Once I got there, I was 3r easy and stress free. I take a half star away because I had an appointment time to finalize paperwork and pick up the car. Once I got there, I was 3rd in line to see the finance guy to finish the deal. I waited for almost 1.5 hours just to get into the seat. Once in the office it took literally 10 minutes and I was on my way. I dont know if the wait was due to covid staff shortages or just a very busy day, but being 1.5 hours late on a scheduled appointment was a bit disappointing. But otherwise it was a great experience. More
Service personnel were very pleasant to work with. This was a factory recall item and I found scheduling/drop off/pickup procedures were very accommodating. was a factory recall item and I found scheduling/drop off/pickup procedures were very accommodating. More
Excellent service. My car was ready before my requested time. The service done to my car was thoroughly explained to me. They also notified when my inspection was due. time. The service done to my car was thoroughly explained to me. They also notified when my inspection was due. More
Very professional staff. Guy was great very through and knowledgeable. He made sure the truck was showroom clean and had a full tank of gas when I picked it up. I would recommend to friends. knowledgeable. He made sure the truck was showroom clean and had a full tank of gas when I picked it up. I would recommend to friends. More
Service was great, friendly staff, got a new suv for the first time with so many safety features that my insurance rate went down, overall great place to get a new vehicle. Love driving the new C-RV. first time with so many safety features that my insurance rate went down, overall great place to get a new vehicle. Love driving the new C-RV. More
The service department workers are very professional and extremely helpful. Egon takes very good time and explains what has be done and what doesn't. I do recommend their service department. extremely helpful. Egon takes very good time and explains what has be done and what doesn't. I do recommend their service department. More