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Matt Burne Honda
Scranton, PA
4,679 Reviews
Matt Burne Honda is proud to provide the greater Scranton, Kingston, Clarks Summit and Wilkes Barre area with new Honda vehicles and used cars of the highest quality. Our staff at Matt Burne Honda is available in person or online to help you find the perfect new Honda in Scranton for you and your family. We can also introduce you to the wide variety of used cars on display on our dealership lot by many top manufacturers. Contact us online to schedule a test drive or stop by in person and speak with a member of our friendly sales staff.
Don't fear auto financing! Our financial staff makes getting a car loan or Honda lease in Scranton a breeze. Everything will be explained to you and all of your auto financing questions will be answered. Our customers matter the most to us and our staff in all departments is trained to be as helpful as possible.
In the event that you need Honda car repair our certified technicians are trained to fix, service, repair and maintain new and used Honda cars as well as vehicles by many other manufacturers. If you have car troubles come to us and we will repair your vehicle with trustworthy Honda auto parts.
Our service isn't limited to the new and used vehicles we have on our website! Submit our CarFinder form and we will help you locate the new or used car in the Scranton area you desire even if it isn't at our dealership. We are easy to find...use our directions to find us at 1110 Wyoming Ave. We love to hear your feedback, questions and comments! Use our contact form to schedule a test drive, inquire about a new or used car or let us know how your experience with us was! Matt Burne Honda's professional and friendly staff looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 5:00 PM
Saturday 9:00 AM - 3:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 1:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 4,679 reviews
January 04, 2019
Best service dept The staff is always courteous and takes good care of my vehicle. While I didn't deal with him personally during this visit, Egon is always a trusted The staff is always courteous and takes good care of my vehicle. While I didn't deal with him personally during this visit, Egon is always a trusted resource. More
by BuyerinPA
Verified CustomerEmployees Worked With
January 04, 2019
Oil change Matt Burne Honda is always very thorough and efficient with our service. The staff is always accommodating with scheduling the vehicle in the manner Matt Burne Honda is always very thorough and efficient with our service. The staff is always accommodating with scheduling the vehicle in the manner in which the customer wants. They check all fluid levels and tire safety to ensure the customer is aware of all potential vehicle concerns. More
by KATHERINERAMEY
Employees Worked With
Jack Munley
January 04, 2019
Never Again This is not the first time I had been to Matt Burne Honda Service Center. I have had relatively good experiences in the past when I would go to them This is not the first time I had been to Matt Burne Honda Service Center. I have had relatively good experiences in the past when I would go to them regularly for oil changes (the wait was excessive ranging from 1-3 hours, but the people were friendly) when I had a loan on my car, of which I had bought from Matt Burne Honda in 2012. However, this last visit was unacceptable. I called the service center on 12/5/2018 to scheduled an appointment as I had received a recall for the passenger air bag, and to find out why my 2012 Pilot was only operating in rear wheel drive (4 different lights came on). The next available appointment was December 20, 2018. I asked over the phone how much it costs for diagnostic and about how long the whole process would take. I was told a minimum of 2 hours and that it would cost about $100 to hook it up to the computer. My husband brought the car in at 1030 and was told it would cost $96 dollars to find out what was wrong with the car. He and his friend walked to the nearby mall and went Christmas shopping knowing they would be waiting for the time period I was told. They got back around 1330 and waited in the waiting area until 1630 when the car was finally finished. During the wait, my husband had gone to speak to the tech 2 different times to check on a status as he was never addressed otherwise. When the car was finished, he was charged $255.46 and was told it was the catalytic converter and some sensors (this we already knew as we had brought it to a local mechanic who said that it needed to go to the dealer because he had replaced a sensor and it didn't change anything, so he thought it might have something to do with the computer in the pilot). He expressed his disappointment in the wait and the extra pricing but paid them to get the keys. He then went to an auto store, hooked the car up for diagnostic and was told that Honda didn't even clear the codes from the local mechanics diagnostic and just wrote those down on the parts list needed for the car based on those findings and what they came up with. So not only did the vehicle take all day with a severe lack of customer service, they also charged him $159 extra which could not be explained. We will not be visiting Matt Burne Honda service center again. Additionally, the day I received an email to rate the service center on this website, a woman named Carol from Matt Burne Honda called and left me a voicemail stating, "If for any reason you are not completely satisfied, please call Jack Munley (provided phone number) with any concerns." While I understand they would want unsatisfied customers to call and not have the reasoning public, I believe it is best so there is a fair rating of their service center posted online for others to consider. More
by CombatVeteran060708
January 04, 2019
You won't find a better dealership! We loved our 2016 Honda Pilot and were completely prepared to buy out our lease until Kevin Moylan and Sean came through with a deal of a lifetime so We loved our 2016 Honda Pilot and were completely prepared to buy out our lease until Kevin Moylan and Sean came through with a deal of a lifetime so we could get into a 2019 Pilot with all of the upgraded safety features. They went above and beyond to get us the best deal and we are incredibly grateful. You honestly won't find a better dealership or better sales/finance staff. Matt Burne is the best, hands down. Dave Conway also helped with finalizing our sale and worked with us on our previous 2016 pilot. He's a great guy and takes the time to walk through all the details. We would recommend Matt Burne Honda to ANYONE! More
by MLDEMPSEY116
January 04, 2019
Oil change They are always quick and efficient in completing any service that is needed. They even topped off all my fluids. Always friendly in the service depa They are always quick and efficient in completing any service that is needed. They even topped off all my fluids. Always friendly in the service department. More
by DJG2627
Employees Worked With
Jack Munley
January 03, 2019
service to CRV Great service called in am with the problem they said bring it in by 4pm I had the car back and it is running great. Great service called in am with the problem they said bring it in by 4pm I had the car back and it is running great. More
by COLLETTE
January 03, 2019
Amazing Service Just writing in reference to my most recent experience with Burne Honda. I am continually amazed at not only the level of service and professionalism Just writing in reference to my most recent experience with Burne Honda. I am continually amazed at not only the level of service and professionalism of the staff, but even more the friendliness and attention to detail. I am on my 9th vehicle from them and they continue to surpass every expectation. Guy Palmer was my sales person and was awesome. He Answered all of my questions and concerns and was very quick to respond both via phone and email to me. Mike Churi is the sales manager, and I can tell why his team is as amazing as they are. Mike was great through the whole process and really helped me cement my decision that the Pilot was right for me. Shawn finished all of my paperwork with me and was very detailed in explaining everything and making sure I was comfortable and confident in my decision. Overall, I can’t think of anything that could have made this experience better. Thank you to Mike, Guy and Shawn and the whole team at Matt Burne Honda, you have a customer who will not buy a car from anywhere else. More
by EricMcFarland19
Employees Worked With
Other Employees :
Mike Churi, Jack Munley, Mike Gramigna
January 03, 2019
Car inspection The service department is soo acomodating and soo friendly! Thank you for your prompt service. Always there for me to get transportation to and from m The service department is soo acomodating and soo friendly! Thank you for your prompt service. Always there for me to get transportation to and from my place of business. Soo helpful. More
by LHUBSHMAN
January 03, 2019
Very pleased The staff at Burne Honda are personable and professional. My car was taken care of and everything was explained to me. I was very pleased. The staff at Burne Honda are personable and professional. My car was taken care of and everything was explained to me. I was very pleased. More
by KRILEY907
January 02, 2019
Oil change / Service I took my 2017 HRV in for it’s regular oil change and service. As usual, Burne Honda was able to accommodate my appointment request and have it ready I took my 2017 HRV in for it’s regular oil change and service. As usual, Burne Honda was able to accommodate my appointment request and have it ready in a timely fashion. More
by MEGD514
Employees Worked With
Jack Munley, Mike Gramigna
