Matt Burne Honda

great staff Always great work and on time, also excellent staff. Fair prices on both service and parts. Clean waiting area. You can see that management trains al Always great work and on time, also excellent staff. Fair prices on both service and parts. Clean waiting area. You can see that management trains all employees on GREAT service! More

Not Great My wife and I were in the market for a used mini van. We decided on Honda or Toyota like most of the free World. Honda was closer to our price point s My wife and I were in the market for a used mini van. We decided on Honda or Toyota like most of the free World. Honda was closer to our price point so enter Matt Burne Honda. Our salesman Rick had a nice personality and was very helpful initially. It started getting busy though and things started to unravel. It was a Saturday so it is understandable that things were busy but it also seemed disorganized. Rick got busy with what I could observe were non-serious customers and we were handed off to his manager Mike who was nice and offered us drinks and cookies. We went with a pre-cert Odyssey which was priced a little high but I get it you are paying for warranty with that really. The vehicle itself was fine but had some condition issues with marks in dash etc but dealer would not negotiate the price. I think they viewed us as "push overs" we should've walked but need a van. We were in no hurry but they insisted we take it home that day so put a rush on detailing the vehicle. It looked fine in front when we pulled out but when we got home we realized a headrest was missing and the back of the van was a mess. It was not vacuumed entirely, seat had chocolate stain on it, inside doors had smear marks, cereal in the seat pockets, lollipop half consumed in magazine holder, dirty cup holders and worst of all a used q-tip with earwax (technically medical waste). Fortunately my kids didn't find this stuff first. When I called to confront Rick about the issues he was defensive and made excuses which included "we were busy." I was offered a free oil change which I have yet to see but $ 25 oil change doesn't make it better. We drop $20,000 and we get treated like an afterthought not even thanks for your business. Had to drive back for headrest nobody gave me the time of day grabbed the headrest off his file cabinet. If this place can't have the respect to clean my car right I won't let them service it. Going elsewhere in the future. More

Tom Richardson, and the both Seans were terrific. Tom Richardson is the best person to deal with when at Matt Burne Honda. He is very informative and helpful in all aspects of vehicle shopping. Tom Richardson is the best person to deal with when at Matt Burne Honda. He is very informative and helpful in all aspects of vehicle shopping. More

Great Experience Walked in - told them what I wanted - the had to track down the exact CRV I wanted - short time later winding we were winding up the deal Walked in - told them what I wanted - the had to track down the exact CRV I wanted - short time later winding we were winding up the deal More

Easy, efficient and a great value It was an easy purchase. I knew what I wanted and I knew what I wanted to pay. I sent an email at night and received a response the next morning. W It was an easy purchase. I knew what I wanted and I knew what I wanted to pay. I sent an email at night and received a response the next morning. Within 15 minutes of answering that email I had a deal. More

Burne Honda is the best Burne Honda is great to deal. Knowledgeable sales people and very friendly Easy to work with service department personnel are very knowledgeable Burne Honda is great to deal. Knowledgeable sales people and very friendly Easy to work with service department personnel are very knowledgeable and friendly highly recommend burne honda More

Oil Change Always quick and easy-Morgan Green is a great team member! Always in and out with no problems. they fit me in quickly, even though I called last minut Always quick and easy-Morgan Green is a great team member! Always in and out with no problems. they fit me in quickly, even though I called last minute. More

2018 Civic LX Very help full in finding the car I wanted and the price I wanted. Very clean dealership.Yes I would recommend this dealer to someone that is locking Very help full in finding the car I wanted and the price I wanted. Very clean dealership.Yes I would recommend this dealer to someone that is locking for a new car. More

Great Dealership Experience I'm a repeat customer at Matt Burne Honda. And why? Because I like everything about this dealership: the salesperson, Tom Richardson has always gon I'm a repeat customer at Matt Burne Honda. And why? Because I like everything about this dealership: the salesperson, Tom Richardson has always gone out of his way for me and my family. We've purchased 4 cars from him to date and I would recommend him to any one looking for a new car. The service department has great hours and good mechanics. The facility is clean and neat and the staff are all very friendly and helpful. And Hondas themselves? I like their vehicle selection, features, reliability, etc. They're great vehicles. More

Great Service Department Friendly and competent managers efficiently ensure that all work is done expeditiously. They treat me like family. I will always be assured that I wil Friendly and competent managers efficiently ensure that all work is done expeditiously. They treat me like family. I will always be assured that I will receive quality service when I purchase my next Honda in 2020. More