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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,995 Reviews

2,996 Reviews of Matt Burne Honda - Service Center

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February 24, 2022

Everything was fine. Thank you for service. I really don’t like surveys, but understand their purpose. More

by JC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : No idea who was the service manager, my husband took in the car., Jack Munley
Feb 24, 2022 -

Matt Burne Honda responded

Hi JC, Thanks for leaving us a review! We're so glad our service team was able to get your vehicle back on the road for you. We look forward to seeing you again!

February 24, 2022

The "The Four Horseman of Burne Honda,'' were excellent as per usual. Also, the garage man who worked on my 2017 CRV/Touring model did a great job. More

by Love Burne Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Gramigna. , Jack Munley
Feb 24, 2022 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review and for being a part of the Matt Burne Honda Family! We're happy to hear our service team was able to get your vehicle back on the road for you. We look forward to seeing you again!

February 24, 2022

Greeted with a smile. Everything went as planned. Everyone I interacted with was very helpful. More

by DAVID@KOSTIAK.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2022 -

Matt Burne Honda responded

Hi David, Thanks for leaving us a review! We're so glad our service team was able to get your vehicle back on the road for you. We look forward to seeing you again!

February 22, 2022

Took my Honda Civic for an oil change. Took us on time. Everyone was friendly and professional. More

by missstel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Onyshczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2022 -

Matt Burne Honda responded

Hi, Thank you for leaving us a review! We're so glad to hear our service team was able to get your vehicle back on the road. Looking forward to seeing you again!

February 21, 2022

The service was completed as expected. Clean waiting area and restrooms. Even had the daily newspaper. More

by KC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
1.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Feb 22, 2022 -

Matt Burne Honda responded

Hi KC, Thanks for leaving us a review and for being a part of the Matt Burne Honda family! We're happy to hear our service team was able to get your vehicle back on the road for you. We look forward to seeing you again!

February 18, 2022

Courteous and professional as always. On a personal note- don't agree with masking requirement . More

by Grateful
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Feb 18, 2022 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review and for continuing to be a part of the Matt Burne Honda Family! We're happy to hear your experience with us was a positive one and look forward to seeing you again!

February 17, 2022

Another excellent experience with the folks at Matt Burne Honda. They are very friendly and professional; they accommodated my scheduling needs and had the car finished before the expected time. The work the More

by MGEORGETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Feb 18, 2022 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review and for continuing to be a part of the Matt Burne Honda Family! We're happy to hear your experience with us was a positive one and look forward to seeing you again!

Feb 18, 2022 -

MGEORGETTI responded

You're very welcome, but it's your genuine focus on customer service that warrants such praise. It's exactly why I don't see myself driving anything but a Honda for the foreseeable future. Thank you, Matt Burne Honda.

February 17, 2022

Service department is always fast, friendly, and professional. They always get you an appointment quickly and the communication is great. Will definitely always bring my HR-V in for service here. H More

by CHERYLHUSSEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Munley
Feb 18, 2022 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review and for continuing to be a part of the Matt Burne Honda Family! We're happy to hear your experience with us was a positive one and look forward to seeing you again!

February 14, 2022

Everyone I dealt with was very professional, explained my car’s trouble clearly and was easy to understand, my car was completed in a timely manner, and the service manager even helped my by providing a loan More

by JERNAFER72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2022 -

Matt Burne Honda responded

Hi, Thank you for leaving us a review! We're so glad our service team was able to get your vehicle back on the road for you. Looking forward to seeing you again!

February 12, 2022

Great experience. People are always very friendly and great to work with. Service was GREAT! One of the reasons I keep buying Hondas More

by ksavitts
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Feb 14, 2022 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review and continuing to be a part of the Matt Burne Honda Family! We're so glad to hear our service department was able to get your vehicle back on the road. We're looking forward to seeing you again!

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