Back

Matt Burne Honda - Service Center

Scranton, PA

4.7
2,950 Reviews

2,950 Reviews of Matt Burne Honda - Service Center

Sort by
December 15, 2021

Polite , courteous , service was quick and convenient. Easy drop off and pick up. Reasonable cost. More

by BARRY33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 16, 2021 -

Matt Burne Honda responded

Hi Barry, Thanks for leaving us a review! We're happy to hear our service department was able to get your vehicle back on the road for you. Hope to see you again!

December 13, 2021

Excellent technicians everyonel is helpful and courteous. The best Honda garage is in Scranton, by far More

by LTALLMANNJT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 14, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're happy to hear our service department was able to get your vehicle back on the road. Looking forward to seeing you again!

December 09, 2021

The service was excellent & everyone was wonderful. Just didn’t expect to wait so long but it happens unfortunately. Thanks !! More

by Ant Cant
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason who changed battery in my keychain was great
Dec 09, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're happy to hear our service team was able to get your vehicle back on the road, although we are disappointed in the length of time it took to do so. Nonetheless, hope to see you again so we can improve upon your experience!

Dec 11, 2021 -

Ant Cant responded

Don’t worry I will be back.

December 09, 2021

It’s always a pleasure to be there. The staff is very efficient. I trust them to do the right thing. More

by EBABUNNY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Matt Burne Honda responded

Hi, Thank you for leaving us a review! We're so glad our service team was able to get your vehicle back on the road. Looking forward to seeing you again!

December 09, 2021

Service team is top notch. I love the fact that a service person nearly always answers your call and can answer questions. Other places, you have to go thru a scheduler first. More

by THEVERVE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're so glad our service team was able to get you scheduled and have your vehicle back on the road quickly for you. Hope to see you again!

December 08, 2021

Excellent service. Great staff. They are very friendly and very knowledgeable. I am always updated on my car and always receive fast service. They make every effort to accommodate my schedule. More

by OMALL317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're so glad to hear our service team was able to get your vehicle back on the road. Looking forward to seeing you again!

December 07, 2021

Low beam burned out on the wife's 2016 Accord. Decided may as well replace them both. Made appointment and dropped the vehicle off on Saturday Morning with Egon and Jack! Headed out for breakfast a few More

by CAROLNRONSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 07, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We appreciate it more than you know and are happy to know our service team was able to get your lights fixed. Thanks for being a part of the Matt Burne Honda Family!

December 06, 2021

Easy to make appointments great service in a timely manner.Always is given options to choose More

by TYZACH3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 06, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We appreciate it more than you know and are glad our service department is able to get your vehicle back on the road for you. Hope to see you again!

December 03, 2021

Took the car for transmission fluid leak. They charged 90$ to tell me that it needs new transmission and gave an estimate of 4800$ for the fix. I took the car to local garage who determined that the leak More

by Swami.dayanand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jack Munley
Dec 07, 2021 -

Matt Burne Honda responded

Hi, 'Thank you for bringing this to our attention. We're sorry you had this experience with us and will be sure to bring it up to management.

December 03, 2021

Excellent service department. Friendly staff. Thorough job. Good customer service experience with timely car service. More

by MSPISANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Dec 03, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review. We're glad we were able to get your vehicle back on the road for you! Hope to see you again!

...
119
...