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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,945 Reviews

2,945 Reviews of Matt Burne Honda - Service Center

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September 20, 2021

Service department got my car in and out without a hassle. Also liked the way they spoke to other customers. More

by MILLTOWN00@HOTMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're glad our service team was able to get your vehicle back on the road quickly for you. Hope to see you again soon!

September 18, 2021

Excellent service. All the service reps were super friendly and so nice to deal with. More

by TCTELLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 20, 2021 -

Matt Burne Honda responded

Hi, Thanks for leaving us a review! We're so glad our team was able to get your vehicle serviced and back on the road! Hope to see you again in the future.

September 17, 2021

Excellent, we have been dealing with Matt Byrne Honda for ten years with no problems. Just had our crv serviced and was treated like family by Egon. More

by TCL731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2021 -

Matt Burne Honda responded

Hi! Thanks so much for leaving us a review and your continued loyalty! We're so glad Egon and our service team were able to help get your vehicle back on the road. Looking forward to seeing you in the future!

September 17, 2021

I called with a need for quick service because of an upcoming trip. They accommodated me and were very gracious. I’ll definitely go back to them. More

by AndreaN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Sep 20, 2021 -

Matt Burne Honda responded

Hi Andrea, Thanks for leaving us a review! We're glad we were able to get your vehicle in and serviced before your trip. Hope to see you again in the future!

September 17, 2021

Staff are friendly and professional. I appreciate their honesty and willingness to help. Timeliness of appointment and in-house service was fine. More

by JGBODIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Sep 17, 2021 -

Matt Burne Honda responded

Hi! Thank you for taking the time to review us! We're so glad our staff was able to get your vehicle serviced and back on the road. Hope to see you again in the future!

September 17, 2021

Had o to go back twice for recall after they kept car all day only More

by CHILIP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 17, 2021 -

Matt Burne Honda responded

Hi! Thanks so much for leaving us a review!

September 16, 2021

The service department is very knowledgeable, friendly and courteous. They delivered on what was explained about the whole process. More

by civilguy27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
4.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 16, 2021 -

Matt Burne Honda responded

Hi! Thanks so much for taking the time to review us! We're so glad our service team was able to get your vehicle back on the road quickly. Hope to see you again in the future!

September 15, 2021

Easy to make an appointment. Serviced perform in reasonable time. Staff was professional and courtesy as always. Good job. More

by Bill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Sep 15, 2021 -

Matt Burne Honda responded

Hi Bill! Thanks so much for leaving us a review and for your continued loyalty! We're glad our service team was able to get your vehicle back on the road quickly. Hope to see you again in the future!

September 15, 2021

We have been customers for years. We always choose Burne for our service needs. Everyone is very friendly More

by DEDWARDS409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 15, 2021 -

Matt Burne Honda responded

Hi! Thanks so much for leaving us a review and for your continued loyalty! We appreciate it more than you know.

September 15, 2021

Service is always great here. Never any issues. Clear explanations. Courteous staff . I am always pleased with the service.. More

by MLZALON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Sep 15, 2021 -

Matt Burne Honda responded

Hi! Thanks so much for leaving us a review and your continued loyalty! We appreciate it more than you know. We're also so happy to hear our service team was able to get your vehicle back on the road quickly! Hope to see you again in the future!

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