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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,928 Reviews

2,928 Reviews of Matt Burne Honda - Service Center

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July 30, 2021

We always get quality service. We are very happy with the service we have received on our 2007 Honda CRV. They are always professional and courteous. More

by SWEETHEART96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thank you!

July 30, 2021

Very professional. Timely service appointments. Friendly and courteous staff. Clean waiting area, which could use a coffee machine. I will recommend this service center to other Honda vehicle owners. More

by csquare108
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thanks for the recommendation!

July 29, 2021

I have always had wonderful service at this dealership. They have taken very good care of me by communicating with me and providing service in a timely manner. More

by KPICCHINI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

We appreciate your loyalty!

July 29, 2021

Great staff, always make you feel like a person and not a number. Professional, honest and great service...Everytime! Always feel welcome! Nice waiting area too. More

by DEBSHERE8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thanks! We appreciate your loyalty!

July 28, 2021

trust worthy and on schedule. problem with younger person wearing the mask. Difficult to hear what he was saying. I asked him to remove it while I was paying my bill. He did remove it. Your shield "sucks"! More

by JOEEHARDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2021 -

Matt Burne Honda responded

Thanks for your feedback!

July 28, 2021

I have been a customer for 15 years and always get excellent service. The service Techs are always willing to answer any questions you have and get you a service date as early as possible. More

by JHAGGS44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Malski, Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

We appreciate your loyalty!

July 28, 2021

One of the best service departments in North East PA. The employees take care of your car like it's their own. The staff makes sure your cars serviced and done on time. More

by DebbieJones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thanks so much!

July 27, 2021

My family has 5 cars from Burne Honda. Will always do business with Mike Harrity. Always happy with service (sales and maintenance). Would and have recommended to others. More

by MARITABOB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure name. Had inspection done
Aug 30, 2021 -

Matt Burne Honda responded

Thank you for your loyalty and for your recommendation!

July 26, 2021

I went in to schedule an oil change and was given a date. Due to work conflicts I hade to change the date and they were very understanding and rescheduled me a few days later More

by Pilotgirl
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Happy to help!

July 26, 2021

Very happy with staff, service, price and convenience of making appointments along with location. Team is very friendly and knowledgeable. Facility is always very clean More

by LORAMIELO1319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Aug 30, 2021 -

Matt Burne Honda responded

Thank you for the positive feedback!

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