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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,989 Reviews

2,989 Reviews of Matt Burne Honda - Service Center

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April 12, 2021

Another great experience with the service on my Honda. It was a routine oil change but I also had some rattling. Egon explained the issue and they were able to fix it for a reasonable price. The servic More

by ERNIE.SCHULTZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 13, 2021 -

Matt Burne Honda responded

Thanks for sharing your great experience with Egon Berardinelli and the Matt Burne Honda service department. We're pleased you consistently have great appointments and Egon will be happy to assist anyone you send his way!

April 10, 2021

Good service, good costumer service , even Covid times we received service from this dealer so according to my thought you guys doing great job keep it up More

by SITAULACHANDRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Healey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Matt Burne Honda responded

We're pleased you had a great service appointment at Matt Burne Honda. Thanks for the 5-star review and we look forward to your next visit!

April 10, 2021

They were great. They go above and beyond the service. Jack Goes that extra mile and does the leg work so you don’t have to. They make it very easy to get your car serviced. More

by BUDDY249@icloud.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Apr 13, 2021 -

Matt Burne Honda responded

We're glad Jack Munley and the Matt Burne Honda service team went above and beyond to make your visit great! Thanks for the positive feedback and safe travels.

April 08, 2021

Superb!!! Simply Suoerb!! wonderful, friendly, like family, with much respect, to me, my family and vice versa! Mi Honda es su Honda , fits me bedt More

by JIMBONELLO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley, Mike Gramigna
Apr 13, 2021 -

Matt Burne Honda responded

We're thrilled to have you in the Matt Burne Honda family and glad had a superb service experience! Thanks for the 5-star review and we look forward to your next visit.

April 08, 2021

Service department goes out of their way to be helpful and to accommodate your needs. They provide fast, professional service. I appreciate Burne Honda service. More

by Maryjsher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Matt Burne Honda responded

Thank you, we appreciate your positive feedback! We're pleased the Matt Burne Honda service department provided a quick and helpful appointment. Safe travels!

April 06, 2021

Best dealership! The service department is terrific! Ease of getting appointment and friendly staff! I wouldn’t go anywhere else! Top notch all the way! More

by nanine01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 08, 2021 -

Matt Burne Honda responded

Thank you for your 5-star rating for the Matt Burne Honda service team! We're pleased you had a terrific experience and we look forward to your next visit.

April 04, 2021

courteous staff, car was ready sooner than told, dealt with honda products many years and always pleased with vehicles. was a customer over 30 years More

by ROBB702
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
April 03, 2021

The work was mostly diagnostic, the effort to find an unclear source of a cleat problem. Efforts were thorough and we were not overcharged. We have no subsequent problems. More

by BAILLIEHAROLD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 06, 2021 -

Matt Burne Honda responded

We're pleased to hear your Matt Burne Honda service appointment was handled efficiently and to your satisfaction. Thanks for the 5-star review and we look forward to your next visit!

April 01, 2021

I took my 2010 Honda Fit to Matt Burne Honda for a factory recall . They were professional, kind and courteous on the phone as well as at drop off and pick-up of my car. I have a Honda Dealer 5 minute More

by cath
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Apr 01, 2021 -

Matt Burne Honda responded

Thank you for your loyalty and long drives to Matt Burne Honda! We're glad you consistently have courteous and kind service experiences and we look forward to seeing you again.

April 01, 2021

The dealership customer service area is excellent...well organized and efficient. I do however miss the coffee and doughnuts in the waiting area pre-covid. More

by JCUT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Apr 06, 2021 -

Matt Burne Honda responded

We're glad you had an excellent service experience at Matt Burne Honda. Thanks for the positive feedback and we hope for the return of coffee and donuts soon!

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