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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,360 Reviews

2,360 Reviews of Matt Burne Honda - Service Center

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August 22, 2018

Great service! The Service Department at Matt Burnie Honda was great, The Waiting area was clean and comfortable. The Staff gave accurate estimations of wait times More

by MGORZELNIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department personnel from intake to payment were professional and courteous!
Aug 23, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

August 22, 2018

Fantastic service team I drive from VA to PA to service my Honda at Matt Burne of Scranton - their service is efficient, pricing is outstanding and technicians are honest. W More

by JOYDAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donnie Schmidt; Mike Rominia; Jack Munley; Egan Baranedelli; Morgan Greene
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 22, 2018

Matt Burne Continues to Be the Best I have driven Hondas since 1984 and have logged over 1,2 million miles driving them. The cars themselves will last darn near forever with regular ser More

by DZPLUS11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Egon and Jack (service)
Aug 23, 2018 -

Matt Burne Honda responded

Thanks so much for your loyalty...we appreciate it!

August 22, 2018

awesome service they people are pleasant, kind and the service is above all others, they are fast and efficient. they keep you informed at all times. They provide a More

by COLLETTE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
the service team
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 22, 2018

My Honda Element 2005 Since I bought my 13 years Honda Element the service dept has been there for me. Working with me. I always tell my friends and family. Shout out to Ja More

by PRETTY3048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Churi
Aug 23, 2018 -

Matt Burne Honda responded

We're happy to take care of Ellie!!

August 22, 2018

1ST INSPECTION I am leasing a Civic and this was my 1st inspection. I was out within 45 min. It took 2 weeks for the appointment but it was fast so I could get to wo More

by DTHOMAS214
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 22, 2018 -

Matt Burne Honda responded

Glad you had a good experience with the service department at Matt Burne Honda!

Aug 23, 2018 -

Matt Burne Honda responded

That's great!

August 22, 2018

Always a great experience. I have been coming here for years and I would recommend it to anyone. I have worked with several of the staff here, but Egon is the person that I wor More

by ERNIE.SCHULTZ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Egon
Aug 23, 2018 -

Matt Burne Honda responded

That's great....thanks for your loyalty!

August 22, 2018

Done on time and at the price quoted They always do quality work. The price is always right and the work is done on time. The waiting room is bright and comfortable, with plenty to read t More

by JKERRIGAN219
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No service people listed.
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 22, 2018

What Customer Service Should Be It's very refreshing, in today's rush in/rush out culture of customer service that the folks at Burne Honda take the time to make you feel at home whi More

by MGEORGETTI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack in the service department specifically...everyone really.
Aug 23, 2018 -

Matt Burne Honda responded

Happy we can take some stress off your plate!

August 22, 2018

Matt Burne Honda Always courteous and they work with you to get the job done right; the first time. They work hard to give you great customer satisfaction. More

by MARKNOLAN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!