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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,943 Reviews

2,943 Reviews of Matt Burne Honda - Service Center

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March 20, 2019

Usual excellent service I own a 2007 Accord EX that I purchased new at Matt Burne Honda in December 2006. I have driven the car 176,000+ miles and the car has been serviced e More

by SPGLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgan Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brittney Brong, Jack Munley, Mike Gramigna
Mar 22, 2019 -

Matt Burne Honda responded

So glad you always receive excellent service at Matt Burne Honda...thanks for your loyalty!

March 19, 2019

Awesome! They were great!! my cars tire was going flat and they took it right in for a new tire! I would take my car back in a second! More

by KMIZOK13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Happy to help!!

March 18, 2019

Thanking Egon for a quick response I would like to thank Egon Berardinelli of the service department for his aid while my wife and I were in Hershey PA on the 14th of March. We had to More

by Love Burne Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Matt Burne Honda responded

Happy to help!!

March 18, 2019

Job Well Done I am very happy to submit this review from my last visit at Matt Burne Honda; The professionalism, excellence and obvious pride in what they do was on More

by MGEORGETTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : The tech's name was John, can't recall the last name as I write this, but he was a very polite and does his job very well. , Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Thank you so much for the kind words and for taking the time to leave a thoughtful review!

March 18, 2019

Very polite and very quick They were very nice and informative about the recall repair. I have used them in the past for other vechicles and never had any issues. More

by ROXANNECASWELL60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Thank you!

March 18, 2019

no service I had stopped at Burne Honda X2 to look at and potentially buy a Honda CRV. Not one person came outside and when I stepped inside no one asked if they More

by NOT Happy
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Did not work with anyone.
Apr 03, 2019 -

Matt Burne Honda responded

On behalf of both the service and sales teams here at Matt Burne Honda, I sincerely apologize that you had unpleasant experiences. Thank you for taking the time to provide us with this feedback.

March 16, 2019

Perfect as always Another great experience at Matt Burne Honda. Upfront and honest the way a car dealership should be. Car done on time as promised. Good job guys. More

by BOLSAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Matt Burne Honda responded

Thank you!!

March 16, 2019

Best local Honda dealership Matt Burne Honda is a very customer friendly dealership and service center. Work was completed promptly. My only complaint is that the steering wheel More

by PAULLOUISE95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Kinney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 22, 2019 -

Matt Burne Honda responded

Thank you for the feedback and for your loyalty...we appreciate both!

March 15, 2019

Less than an hour wait for service to be accomplished Happy with having my hrv serviced in less than an hour.the only issue is that i had my tires rotated and since than the low tire gauge has been on.upo More

by KEAMEIKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2019 -

Matt Burne Honda responded

Thank you!

March 15, 2019

Service Dept No problems with the service dept at Matt Burne Honda. Top quality service!!! We had service on our two automobiles the same day!!! Service was on ti More

by MICHAELFERRARO63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McGuire
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Duffy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Layna Schrader, Tom Carey, Jack Munley, Mike Gramigna
Mar 22, 2019 -

Matt Burne Honda responded

Thank you!!

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