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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,412 Reviews

2,412 Reviews of Matt Burne Honda - Service Center

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August 23, 2018

Inspection Did only the work requested. Done in a timely manor while waiting. Good coffee. Friendly people. I avoid taking my Honda to the dealer because of the More

by DJJURCHAK@COMCAST.NET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!

August 23, 2018

Oil Change I was very pleased with my service. I have always been a Burne Honda customer and will continue to do so. I look forward to going again. More

by WJW820
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure the name
Aug 23, 2018 -

Matt Burne Honda responded

Thanks for your loyalty...we appreciate it!

August 23, 2018

My overall experience was exceptional Burne Honda team was the best. The experience exceeded my expectations in knowledge, professionalism, friendliness and cost betting the other local de More

by LORAMIELO1319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey
Aug 23, 2018 -

Matt Burne Honda responded

We're so glad you had an exceptional car buying experience at Matt Burne Honda!!

August 23, 2018

Well organized The experience was seamless and the communication was top-notch. Everyone I came in contact with asked what worked best for me and what was needed in More

by WCHRISTMAN
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Matt Wicksnes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!!

August 22, 2018

Always accommodating Always gets the job done and on time. Service department is great at getting back to me on time. Pricing is fair and employees are friendly. More

by BHUGHES213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Guy Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All the service guys
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!

August 22, 2018

Efficient and courteous I never had a problem buying, leasing or when bringing my vehicle in for maintenance. All employees were professional and courteous no matter which de More

by AG49MV
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kirby, Tom Carey
Aug 23, 2018 -

Matt Burne Honda responded

That's great...thank you!

August 22, 2018

Inspection/oil change Great service. Nice waiting room. Everyone that works there is pleasant and friendly. Highly recommended. Will definitely return. Plan on buying a CRV More

by kellycibik
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember names
Aug 23, 2018 -

Matt Burne Honda responded

Thanks for the recommendation!

August 22, 2018

Service Center Hondas are a GREAT car. I have 116,000 on my 2006 accord. I credit the service center with keeping it in tip top shape. They are knowledgeable, pleasa More

by jersibro51
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Egon and Jack
Aug 23, 2018 -

Matt Burne Honda responded

Thank so much for your loyalty...we appreciate it!

August 22, 2018

Put spare tire back in cargo area,put original tire back on I was happy with the service received.Jack Manley was my Service Advisor.He gets a 5 rating for Excellent service.When the work was finished , he exp More

by BAZZIE5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Aug 23, 2018 -

Matt Burne Honda responded

Thank you!!

August 22, 2018

A Matter of Trust I never consider having my Honda serviced by anyone other than Matt Burne Honda. Egon takes the time to explain what my CR-V might need and when I nee More

by WILLIS.CONOVER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Egon Bernardinelli
Aug 23, 2018 -

Matt Burne Honda responded

We appreciate your loyalty very much...thank you!

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