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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,992 Reviews

2,992 Reviews of Matt Burne Honda - Service Center

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February 20, 2019

Burne does it better I called Burne Honda to schedule an oil change. They gave me an appointment at a time convenient to me and took my car into the service area immediat More

by MIKE3975
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Matt Burne Honda responded

Thank you!

February 20, 2019

Great service 👍 Cheap real professional and fast thank you Matt Burne Honda for your service great!!!!! Service I will recommend everybody that I know because you g More

by Adrian0505
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Feb 20, 2019 -

Matt Burne Honda responded

Thanks for the recommendation!

February 20, 2019

Service Manager Jack As always, Jack was extremely friendly, professional , and treated us like friends. I have been along time customer, and I have always received the be More

by ROSSERRICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Mar 01, 2019 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

February 20, 2019

Great fast and reasonable Always friendly and helpful informative of what they performed on the car . I especially like the option to give me a ride to work when I have to leav More

by MOOSEHEAD7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jack Munley
Mar 01, 2019 -

Matt Burne Honda responded

Happy to help!

February 17, 2019

Great as usual Service is awesome. Shout out to Egon. He is the best face of Honda Service! Dave Walsh in Sales and Tom Carey in Management are the best! More

by MIMI52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom Carey
Mar 01, 2019 -

Matt Burne Honda responded

Thank you!

February 16, 2019

Amazing They were very friendly and excellent, that’s why I would recommend them Matt Burne Honda is very profesional, I always take my car to them More

by MARLONGUZMAN20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Harrity
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Matt Burne Honda responded

Thank you for your loyalty and for the recommendation...we appreciate it!

February 16, 2019

Great Service I came to get my oil changed but after checking over my car, Jack talked to me about replacing my cabin filters. He showed me my filter and what a ne More

by JAKELLY1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Munley
Mar 01, 2019 -

Matt Burne Honda responded

Thank you for your loyalty...we appreciate it!

February 15, 2019

oil change/service Very professional, friendly staff. Egon was very helpful. My wife and I are planning to buy a Honda Pilot in the future, we will definitely come to More

by BDIGREGORI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Egon Berardinelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2019 -

Matt Burne Honda responded

Thank you!

February 15, 2019

Great Customer Service Everyone there is really looking out for the customer. From when you drop your car off to when you pick it up. They explain in detail the services per More

by MAGGIE.FARLEY75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jack Munley
Mar 01, 2019 -

Matt Burne Honda responded

Thank you!

February 15, 2019

Had the O2 sensor replaced. The parts are too expensive, and I had oi pay $60 for less than an hour of labor. I think Egon drove me to work; I may have the name wrong. More

by judewrc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Apr 03, 2019 -

Matt Burne Honda responded

On behalf of the service team here at Matt Burne Honda, I sincerely apologize that you had an unpleasant experience. Thank you for taking the time to provide us with this feedback.

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