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Matt Burne Honda - Service Center

Scranton, PA

4.7
2,985 Reviews

2,985 Reviews of Matt Burne Honda - Service Center

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September 13, 2018

Awesome Service They are always pleasant, fast and explain everything. They have flexibility with scheduling and wait time is short. They always answer questions an More

by COLLETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service department
Sep 13, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

Sep 13, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

September 13, 2018

Not Very Helpful My car was low on coolant and was not making heat. I took the car in, they checked it over, said it must've been a fluke and sent me on my way. Last More

by delimama66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The man in service that sits next to the exterior window
Oct 15, 2018 -

Matt Burne Honda responded

We strive to always do our best to meet our customer's needs and we sincerely apologize that you did not have a good experience in our service department.

September 13, 2018

Great service Completed as requested in a timely fashion. Thank you. Wished we could have been given a service date sooner but this worked. Have learned to nook muc More

by JOANCROSBY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Churi
Sep 13, 2018 -

Matt Burne Honda responded

Glad you experienced great service at Matt Burne Honda!

September 12, 2018

Very hospitable & efficient. Easy to make an appointment, waiting is in a clean, hospitable environment. Efficient care of car. I would recommend this service to people for their More

by specialkag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
people in service department
Sep 13, 2018 -

Matt Burne Honda responded

Thank you for the recommendation!

September 12, 2018

quick oil change Stopped in and they were able to get me an appointment the same day for an oil change. In and out in under 30 minutes. More

by SBLACKLEDGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan Green
Sep 13, 2018 -

Matt Burne Honda responded

Great!!

September 12, 2018

great service They provided a ride to my house and back for the car. The service was quick and the tire rotation coupon made it very affordable. More

by jp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Conway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Matt Burne Honda responded

Thank you!

September 12, 2018

60k makeover Tires, brakes, 60k service, alignment and inspection. All done as per agreement...well and on time. Not cheap but no complaints here! Very consistent More

by JCORKILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Walsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Egon
Sep 13, 2018 -

Matt Burne Honda responded

Thank you!

September 11, 2018

Always a pleasant experience The service Department at Burne Honda always go out of their way to help me feel welcome and give excellent customer service. They are great at getti More

by LBMaletta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
Sep 11, 2018 -

Matt Burne Honda responded

Thank you!!

September 11, 2018

Excellent Service Car was taken in as promised, service was done quickly and at a fair price! Service area was clean. Would definitely take my car back for needed servi More

by DBACHAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Moylan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Onyshczak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2018 -

Matt Burne Honda responded

Thank you!

September 10, 2018

Very good service The service was very good. I believe the car was thoroughly checked and recommendations for cabin and air filter changes were made and also that new More

by SHARON.MORGAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 15, 2018 -

Matt Burne Honda responded

We sincerely apologize that your experience at Matt Burne Honda was not 100% satisfactory.

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