Matt Burne Honda - Service Center

The service department is excellent. The people are very friendly and professional. The waiting area is spotless and has water and coffee. The car is always done right by the mechanics t The people are very friendly and professional. The waiting area is spotless and has water and coffee. The car is always done right by the mechanics too. More

Prompt service. Pleasant sales staff. All questions answered. Car delivered on time and available for pickup at our convenience. Pleasant sales staff. All questions answered. Car delivered on time and available for pickup at our convenience. More

i just recently bought a 2006 Honda Civic SI and I took it in to the AC diagnose why it wasn’t as cold as it should. They charge me almost $80 for a diagnosis where they didn’t even check the pressure in t it in to the AC diagnose why it wasn’t as cold as it should. They charge me almost $80 for a diagnosis where they didn’t even check the pressure in the lines… if I were to go to anywhere else like a Valvoline in oil change, they would check my AC pressure for free. Not to mention, the tech was not respectful of my car, revving the engine while he pulled it into the garage, shifting to the gears. And when I got the car back, my emergency break was stretched beyond maxed, and there was oil smudge as all over the car after I just had a detailed…. Incredibly unprofessional and incredibly irritated my time with Matt Bernie Honda. I will recommend nobody to ever go to this dealership, wasted two hours of my time for nothing. More

The service department front team was quick to respond to text messages if they can’t take the call at the moment. text messages if they can’t take the call at the moment. More

The Sevice was good… disappointed not getting the recall done that I received in January on my 2023 Honda when I had it in for service when called for service I mentioned the recall and the man I talked to done that I received in January on my 2023 Honda when I had it in for service when called for service I mentioned the recall and the man I talked to said it will be taken care of I have to make another trip to the dealer whenever they decide to do it another excuse I received More

I came in for oil change and tire rotation. When completed the gentleman who took care of me said the tires didn't need to be rotated, there is over 5,000 since they were done. Also, they did n When completed the gentleman who took care of me said the tires didn't need to be rotated, there is over 5,000 since they were done. Also, they did not do a multi point inspection. I never had an issue before. Seems like a lot of new employees More

Service was excellent. It did take too long to get the appointment, but once there the service was wonderful It did take too long to get the appointment, but once there the service was wonderful More

Always very helpful whenever I have a problem I am able to swing by and some one always assists me when I need to get service done they are always efficient to getting appointments quickly to swing by and some one always assists me when I need to get service done they are always efficient to getting appointments quickly More

My last minute pull in emergency visit was met with courteous and accommodating service at the desk. I cannot say enough about Gary R. And Mike Harrity who was the associate who sold me my car in Decem courteous and accommodating service at the desk. I cannot say enough about Gary R. And Mike Harrity who was the associate who sold me my car in December they are beyond exemplary employees. Kind knowledgeable, courteous, and accommodating. I would say the same about Kate. Stellar Service! More

Very easy and stream lined service. Simple, easy, and convenient. Would recommend to friends and family Simple, easy, and convenient. Would recommend to friends and family More