Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Matthews Chrysler Dodge Jeep Ram of Great Bend

Susquehanna, PA

Overview
Employees
Reviews
Vehicles
4.8
140 Reviews
Matthews Chrysler Dodge Jeep Ram is located just 11 miles from Binghamton, NY over the border in Great Bend, Pennsylvania. Find us at Exit 230 off Route 81, then just a few hundred yards off route 171, behind the Pump & Pantry. Matthews Chrysler Dodge Jeep Ram is the the largest dealership in Susquehanna County
Contact Dealership

447 River Ln

Susquehanna, PA

18847

Directions

By Type

Showing 140 reviews

June 04, 2025

Very pleased with the service department they found the issue and was able to get the work done quickly More

by tonys2angels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talked to Felicia in service
Report | Print
Jun 06, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're so glad to hear you had a great experience with our team! We sincerely value your business and look forward to your next visit!

May 31, 2025

Best service ever, always there to help with any car questions or service needed for my 2025 Acadia More

by kemiller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 03, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your great experience at Matthews CDJR. Our team takes pride in providing friendly and helpful service, and we’re glad our Service Manager kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

May 28, 2025

Professional and friendly service. Service department has always been top notch ! Consistently providing outstanding excellent all around customer experience More

by steve19h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 28, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Steve- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 28, 2025

Always kind and courteous and ready to help with any car episodes. Thank you Dan Lake for always helping me out More

by kemiller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 29, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

April 30, 2025

Service was completed promptly and as requested. Staff was friendly and attentive. Service, sales and waiting areas were very clean, neat and well kept. More

by mclaughlinaj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi -Thank you for sharing your great experience at Matthews CDJR. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

April 11, 2025

It was good service. Would have appreciated better estimate of time required so I could have made arrangements. More

by douglas.dillon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Douglas- We want to apologize for the delay during your service appointment. We will use this as a training opportunity for our staff to make sure it doesn't happen again to another guest. Hopefully you will give us a chance to earn your business again in the future.

April 08, 2025

Great Service as always. I would tell all of my friends about the great service that i get Here More

by jameyny692
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 09, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

March 11, 2025

I had no trouble at all; they were very friendly. Thank you again for everything. More

by robhall0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 17, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

March 11, 2025

I had problems they took care of the problems thank you again for everything very much appreciate it More

by robhall0124
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the 5 Star Review and your business!

March 10, 2025

Everything was excellent. No issues at all Quick and courteous service as usual. I always get great service here. More

by lakeroy2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 12, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for the 5 Star Review and your business!

1
2
...
14