Back

Matthews Chrysler Dodge Jeep Ram of Great Bend

Susquehanna, PA

4.8
156 Reviews
Matthews Chrysler Dodge Jeep Ram is located just 11 miles from Binghamton, NY over the border in Great Bend, Pennsylvania. Find us at Exit 230 off Route 81, then just a few hundred yards off route 171, behind the Pump & Pantry. Matthews Chrysler Dodge Jeep Ram is the the largest dealership in Susquehanna County
Contact Dealership

447 River Ln

Susquehanna, PA

18847

Directions

By Type

Showing 156 reviews

September 02, 2025

Exceptional service experience! I highly recommend Matthews. Friendly, knowledgeable and efficient. They thrive on t customer first philosophy. More

by ldavis24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Fairbairn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 03, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi-We're delighted to hear about your experience. Thanks for sharing! It's feedback like yours that reminds us why we do what we do. Please let us know what we can do for you in the future.

September 01, 2025

Have always been pleased with the service and people at Matthews of Great Bend. They get you in quickly also. More

by lorie224
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Lorie- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 29, 2025

I would like to thank Randy and your Matthews staff for making Debbie and my purchase of our 2025 Jeep Gladiator High Tide flawless and truly a great experience. There was no pressure with the purchase of More

by richard.burnett73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
CJ O'Brien
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Fairbairn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Echard
Sep 02, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Richard- We're delighted to hear about your experience. Thanks for sharing! Feedback like yours reminds us why we do what we do. Please let us know what we can do for you in the future.

August 25, 2025

Everyone here always goes above and beyond to assist me with my needs. I always recommend them to my friends and family. More

by cweiskopff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Donovan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Antonio Poccia
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 26, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

August 13, 2025

Very happy with the service and how Matt explained everything about the service and how long it would take and did a thorough job More

by cat1370
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 14, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 26, 2025

KIND, CARING,DEDICATED,PUT THEIR HEART INTO TO HELP ME, ANOTHER WORD I GIVE THEM 10 STARS AND GIVE THEMA PERFECTED 11 FROM 1-10.ALL STAFF WAS POLITED AND ALWAYS SMILING. THANK YOU FOR HAVING A WONDERFUL S More

by SPANIEL52708
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Audrey Fairbairn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

June 25, 2025

I had an excellent experience with Matthews Dealership. The staff was wonderful to work with. My salesman, Ryan Thomas, was VERY good and professional thoughout my entire time of purchase. More

by TRISH8
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Thomas and a gentleman who helped with financing the 2021 Jeep Compass
Jun 26, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Trish- Thank you for choosing Matthews CDJR for your automotive needs. We are thrilled to hear about your positive experience with Matthews CDJR. Congratulations on your new vehicle! We appreciate your kind words.

June 04, 2025

Very pleased with the service department they found the issue and was able to get the work done quickly More

by tonys2angels
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talked to Felicia in service
Jun 06, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- We're so glad to hear you had a great experience with our team! We sincerely value your business and look forward to your next visit!

May 31, 2025

Best service ever, always there to help with any car questions or service needed for my 2025 Acadia More

by kemiller0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Lake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi- Thank you for sharing your great experience at Matthews CDJR. Our team takes pride in providing friendly and helpful service, and we’re glad our Service Manager kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

May 28, 2025

Professional and friendly service. Service department has always been top notch ! Consistently providing outstanding excellent all around customer experience More

by steve19h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Gregory
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Trotter
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Matthews Chrysler Dodge Jeep Ram of Great Bend responded

Hi Steve- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

2
...