Matthews-Currie Ford Co.

This was by far the best car buying experience I've ever had in dealing for a vehicle. Looked at their website and found what I wanted on their lot. Drove up from Fort Myers, and found it. They allo ever had in dealing for a vehicle. Looked at their website and found what I wanted on their lot. Drove up from Fort Myers, and found it. They allowed me to drive it, and everything was okay. Every thing was done on Tuesday, except there were some minor scratches the sales manager found. Everything was fixed, and on Friday morning, I drove back up to pick up the car. I was extremely skeptical about how things would go, waiting to see when they were going to gouge me, as other dealership sometimes do. It never happened. Both Don and Chad, did everything they could do to meet each and all of my needs. When I read the reviews before going up there, I thought they must have had their own people write them, but they truly are a "No Hassle" dealership and will now be my lifetime dealer when needed in the future, even though it's about 65 miles away. Well, well worth the trip. Thanks for everything guys. I really appreciated working with you both. More

From the moment I walked in the door, I felt the great customer service at Matthews Currie. I was greeted with a smile and introduced to Matthew D. Smith, sales consultant. He was very friendly and patie customer service at Matthews Currie. I was greeted with a smile and introduced to Matthew D. Smith, sales consultant. He was very friendly and patient as I looked at vehicles. He answered any questions I asked in the lot and on the test drives. He was friendly and kept a smile through the entire experience. I was done in under an hour. The whole experience at Matthews Currie was great from the beginning to the end. More

We would like to say thank you to all the employees at Matthew Currie Ford. We have our vehicles’ serviced with them. We recently purchased a truck, our second one from them. Everyone is always very helpf Matthew Currie Ford. We have our vehicles’ serviced with them. We recently purchased a truck, our second one from them. Everyone is always very helpful and nice. We would especially like to take Jeff Reeves and Alonso Gomez. We had one little problem after the sale and it was taken care of immediately. Love the truck. Sincerely, Rick and Sharon Layne More

Worst experience with a dealership I have ever had in my life!!!! Went in to look at a used Dodge Charger, test drove it and really liked it. Did the customary credit app that every dealer asks you to do. I life!!!! Went in to look at a used Dodge Charger, test drove it and really liked it. Did the customary credit app that every dealer asks you to do. It was later in the evening and they were almost to closing time and I sat around for about a half hour. The salesman never brought me any pricing on the used vehicle. No offer on my trade in was ever given to me. There was no offer on total price of the transaction for me agree of disagree to. The salesman finally came to me and said that it would take some time to get things together and could he call me tomorrow as they were about to close. I said sure no problem just call me when you get a chance. I did not receive a call the next day from my salesman so I stopped by the dealership on my way home to see what was going on. I was advised by my salesman that they were unable to get me financed. Of course I was shocked as I had not agreed to any amount to try to get me financed or what monthly payments I wanted to pay. Upon leaving I asked the salesman why the dealership says "guaranteed financing for everyone" if they really don't mean it? He didn't say anything to me and after I walked away he said, "we got you financed but they wanted $6000.00 down payment". I said really and how much is your used vehicle and how much for my trade in were they giving me? He finally told me the numbers and between the price of the vehicle and my trade in value the price was around $18,500.00. Now I am not an idiot and my credit isn't that bad that I would have to put $6K down on an $18k loan. What prompted this testimony today was the 7th rejection letter for credit I just received from a lender with Matthew Currie Ford on it. How in the hell do you send out at least 7 different offers on a deal you have not even gone over with the customer? Upon calling the last creditor I found out the loan was for $24k on a vehicle priced on their internet for only $17k. I am only upside down $3500.00 on my trade in so where did the extra $2500.00 come from? Absolutely the worst dealership I have ever dealt with. Deceptive advertising, lying salespeople and the worst business practice I have ever seen. I will be shocked if this is even posted where others can see it but I have copied it and will definitely be posting it where ever I can. More

We just bought an Explorer from this dealer. The salesman, Matt was professional, courteous, and well informed. He worked with us to get the vehicle we wanted. The best news was the bottom line pr salesman, Matt was professional, courteous, and well informed. He worked with us to get the vehicle we wanted. The best news was the bottom line price. Of 3 Ford dealers we visited, Matthews-Currie beat one by $3,000 and the other by $1,500 for the identically equipped vehicle. Nice showroom, nice lot. If you looking for a Ford, you need to check this place out. More

Remember that scene in “Pretty Woman” where Julia Roberts goes back to the hoity-toity store that treated her terribly and says, “You work on commission, right? Big mistake. BIG.” That’s my feeling about Mat goes back to the hoity-toity store that treated her terribly and says, “You work on commission, right? Big mistake. BIG.” That’s my feeling about Matthews-Currie Ford. Let me explain… My husband and I arrived at their dealership on 12/26/13 full of new car excitement and anticipation. We walked to the row of Ford Explorers and Edges, and proceeded to open doors and hatches, and climb in and out of many of them. Odd how after 25 minutes of doing this, not a single person came out to greet us. But a few people drove by in golf carts without saying a word. Should have been our first sign. We found the perfect car and wanted to test drive it. But this perfect car had a dead battery. Should have been our second sign. We were forced to go into the office to seek help. We walked in, and sales people to our right and left (who were not with customers, mind you) just glanced at us and turned back to each other to carry on their conversations. We stood in shock for a moment before the receptionist asked who we were looking for. My husband said “Someone who wants to sell a car today.” She then told us they were short on staff because “a bunch of people didn’t show up today.” She asks a passerby salesman if he’s busy. He looks annoyed and says, “No.” Introducing… Tony! Should have been our third sign. He asks us which car we want to see. We tell him it’s the 2013 Ford Edge Limited with the dead battery. He asks us to look at pictures on their website and tell him which one it is. We can’t tell. He begrudgingly walks us outside to find it. He then proceeds to try to jump the battery with three different portable jumpers, getting more annoyed each time. After another 25 minutes of this, he gets it started, hands us the keys and says to go ahead, he’ll see us in a few minutes. We drove it right off the lot, without giving him a last name, a phone number, a drivers license, anything. Weird. Should have been our fourth sign. We loved the car; it was exactly what we were looking for. It was a new 2013 model, and considering we were in the last week of 2013, it seemed like the right time to get a great deal. The online price was $32,194. I would venture to guess that 99.9% of people think that the advertised price for a car is always inflated a bit so the customer and sales person can do the dance. The customer offers less, the sales person counters, and they both come to an agreement where the customer feels good about their purchase and the dealership makes some money. That’s how it works. Tony asked what we wanted to pay for the car. My husband gave a pretty low offer as a starting point (the start of the dance). Tony said there was no way, but he would ask his manager. He walked away, came back, and said, “Nope. The advertised price is the lowest we will go. Nice to meet you.” Handshake. Shuffle us out the door. We were SHOCKED. He did not offer alternatives. He did not take our names. He did not take our phone number. He could not wait to get rid of us. If I am going to make a $25,000-$35,000 purchase, I expect customer service. I expect to be treated with respect. I expect kindness, even if you don’t feel like being there. I expect to be offered every option to meet my budget and expectations. If I am unrealistic, I expect you to kindly offer alternatives that may be better suited for my needs. My sister-in-law purchased her vehicle from this dealership and could not believe how we were treated by Tony. She put a call in to Randy, the salesman who assisted her, who she was quite pleased with. He apologized profusely, promising to work with us and be honest about prices and options. He said he had a sales meeting the following morning at 8AM and would be available after 8:30AM. My husband called at 9AM. Randy wasn’t in. So, he left a message. We didn’t hear from Randy until after 10AM. They spoke on the phone a bit, my husband offered $30,000 out-the-door after our trade-in. Randy said he was doubtful, but would speak to the sales manager and get right back to us. He also said they were already giving up their 2.5% dealer holdback. To which my husband said, “Isn’t the Ford holdback 3%?” Randy said, “Hmmm, I don’t know, oh yeah, I guess it is 3.1%” Shady. Well, we didn’t get a call back for over FOUR HOURS. And guess who Randy had call us back? TONY. Awesome. And he had the nerve to ask us if we gave some thought to the price. My husband asked, “Our price or yours?” Tony said their original price of $32,194. Our answer was NO. And Tony basically said, “Have a nice day. Bye.” And hung up. Considering we were only $2,000 apart, the way this dealership treated us is just appalling. Here comes the “Pretty Woman” part… That same afternoon, we went to Gator Ford in Seffner, FL. We were greeted outside by the sweetest person, Lily, before we could even get in the door. We found the exact same car at the exact same MSRP (with even prettier exterior/interior colors). And guess what! Lily and General Manager, Michael, gave us the car for the $30,000 we asked for in less than 5 minutes of negotiating. Every person we came into contact with was kind and personable. They thanked us for our business. Asked us never hesitate to call with questions and to come back anytime. We will be customers for LIFE. And we will rave to everyone we know. Big mistake, Matthews-Currie. BIG. More

While looking for my next vehicle, I went to Matthews-Currie Ford. There I worked with Don Nass. This is the dealership to purchase from if you want friendly, non-pressure sales, as well as Matthews-Currie Ford. There I worked with Don Nass. This is the dealership to purchase from if you want friendly, non-pressure sales, as well as a great price. I was thoroughly impressed, Don was very knowledgeable about the vehicle I was interested in and, he was able to get the vehicle I wanted at a great price. This dealership is not your typical place. I have purchased vehicles in the past from other dealerships in the area & its always the same run around game just to buy a vehicle. Matthews Currie-Ford goes above and beyond the rest in such that there is no pressure and they are very up front about everything, that way you can put your mind at ease knowing that you are getting honesty and the best possible pricing out there. I would definitely recommend my friends and family to work with and buy from Matthews-Currie Ford. As a matter of fact, my son also purchased a truck here shortly after I did. We are both very satisfied with our trucks and will be back again in the future. More

I have purchased 4 vehicles in the past 12 years from Matthews-Curie Ford. Everytime they always find a way to amaze my family whether purchasing a vehicle or having something checked out. In todays age Matthews-Curie Ford. Everytime they always find a way to amaze my family whether purchasing a vehicle or having something checked out. In todays age it is hard to know if you can trust someone. I can share that when you trust this dealership with your hard earned money, they make sure that trust remains intact for life. More

Russell always does a great job for me, always remembering me every time I visit. I bought the car there and have it serviced there. Every time I have been there I have had a great experience. remembering me every time I visit. I bought the car there and have it serviced there. Every time I have been there I have had a great experience. More

I went in to start planning to replace my SUV for a more economical car. Thinking I would need a lot up front and a higher payment for a newer car. Rich helped me weigh out the different models and years economical car. Thinking I would need a lot up front and a higher payment for a newer car. Rich helped me weigh out the different models and years in my preferred price range. And danny was able to get me a lower interest rate than my personal bank. I didn't have to wait, or settle for less of a car. Thanks guys. More