Back

Matthews Ford

Norwich, NY

4.8
247 Reviews

175 E Main St.

Norwich, NY

13815

Directions

By Type

247 Reviews of Matthews Ford

January 02, 2024

Ramsey’s was great! Super friendly and helpful. We will be back! Jesse was great as always as well! Thanks guys! More

by adonlin008
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ramseys Gonzalez, Mark Lindenmuth, Jesse Smith
Jan 30, 2024 -

Matthews Ford responded

We're glad to hear our Team took great care of you! We appreciate your business and the perfect review!

December 10, 2023

My wife and I have purchased and leased 16 vehicles from Mathews ford in Norwich absolutely the best More

by GLADD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Obrien, Mark Lindenmuth, Jesse Smith, Dan Eichler, Robert Parker, Nathan Gordon, Mike Grant, Paul Martin
Dec 15, 2023 -

Matthews Ford responded

Thank you for your continued business! We truly appreciate your business and the perfect review!

December 01, 2023

Would be a five star review except I keep getting Carfax emails saying I’m overdue for services that have been completed. Everyone at Matthews has been very professional and a joy to deal with. More

by Elric1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Martin
Dec 05, 2023 -

Matthews Ford responded

Thank you for choosing Matthews and the great review! We will look into the Carfax mention and appreciate you letting us know.

November 14, 2023

Body shop is great! The work and details by the techs was perfection! John, the manager, was also great! Professional, communicated great and updated me on progress as h More

by sueeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Nov 15, 2023 -

Matthews Ford responded

We're so glad to hear you had a great experience with our Body Shop! We truly appreciate your business and the great review!

October 26, 2023

Great service in a timely manner with competitive pricing. Professional and courtesy staff. Thank you. More

by bob.hagenbuch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mendolia and Mike Grant, CJ Obrien, Mark Lindenmuth, Jesse Smith, Dan Eichler, Robert Parker, Chris Martin, Rachael Monday, Ed Zimmerman
Oct 30, 2023 -

Matthews Ford responded

Hi Bob- Thank you for choosing Matthews to service your vehicle and the great review!

October 18, 2023

Everyone there was very knowledgeable and courteous. They answered all of my questions and welcomed me to the Matthew's family. Luke was my salesman and he doesn't show on the list but 5 stars to him as More

by jgoulette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Perrin, Mark Lindenmuth, Jesse Smith
Oct 24, 2023 -

Matthews Ford responded

We're so glad to hear you've had great experiences with our Team! We truly appreciate your business and the perfect review!

October 18, 2023

Nice service. Would recommend for others. Should ask before adjusting all the driver settings is the only downside I saw. More

by mcardozo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Smith, Nathan Gordon, Mike Grant, Chris Martin, Rachael Monday, Ed Zimmerman
Oct 24, 2023 -

Matthews Ford responded

Thank you for your business and feedback!

October 10, 2023

Excellent service, got me in earlier than expected and car looks great! Communication was terrific, answered my inquires promptly!! More

by krosa313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Mendolia
Oct 11, 2023 -

Matthews Ford responded

We're so glad to hear our Team took great care of you! We truly appreciate your business and feedback!

October 06, 2023

Very friendly employees. They worked hard to get me the truck I needed. Very helpful More

by Jay.straight
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Perrin , Mark Lindenmuth, Jesse Smith
Oct 17, 2023 -

Matthews Ford responded

We're so glad to hear you had a great experience with our Team! We appreciate your business and the great review!

September 18, 2023

Very pleased. They did an awesome job on my car. They picked up and dropped off my car and a perfect time frame. They are so patient and very friendly. More

by beverlymiller2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Tackabury, Dan Eichler
Oct 02, 2023 -

Matthews Ford responded

We're so glad you had a pleasant experience with us, Beverly! We truly appreciate your business and the perfect review!

...
22
...