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Matthews Ford

Norwich, NY

4.8
247 Reviews

175 E Main St.

Norwich, NY

13815

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247 Reviews of Matthews Ford

July 06, 2023

John did a great job coordinating everything as respects my repairs. He managed to get me in much earlier than anticipated. More

by jjcrandall0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 10, 2023 -

Matthews Ford responded

Thanks for choosing Matthews to service your vehicle. We appreciate your review and look forward to serving you again soon!

July 05, 2023

The body shop and the service center did a fantastic job. The employees at Matthews the I dealt with had great attitudes. The service I get is why I've bought 5 vehicles from this location. I wish More

by MATTGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The body shop and the service center did a fantastic job. The employees at Matthews the I dealt with had great attitudes. The service I get is why I've bought 5 vehicles from this location., Dan Eichler
Jul 06, 2023 -

Matthews Ford responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

July 05, 2023

I will never buy another vehicle. frpm any other dealership, period! Staff is awesome and willing to help with any question or concern. It's worth a short drive, it really is! More

by HOMESBYWALLY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jesse Smith, Mike Grant
Jul 06, 2023 -

Matthews Ford responded

Thanks for choosing Matthews to service your vehicle. We appreciate your review and look forward to serving you again soon!

July 01, 2023

Matthew's has Awesome service in every department, I wouldn't bring my vehicle anywhere else. More

by Fink_danielle11726
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Zimmerman, Jesse Smith, Dan Eichler, Robert Parker, Mike Grant
Jul 06, 2023 -

Matthews Ford responded

Thanks for choosing Matthews! We appreciate your business and we're always here to help!

June 28, 2023

Mike Grant was very pleasant to work with, our purchase and trade in went very smoothly More

by wilgrin13
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jesse Smith, Mike Grant
Jul 06, 2023 -

Matthews Ford responded

We're so glad to hear that your buying process was easy and transparent. Thank you for your business and remember we're always here to help!

June 26, 2023

We dealt with 3 separate people,Mark Gaeta, Mark Lindenmuth, and Mike Grant. They were all men of their word, took care of our questions and needs,& did a great job. More

by garyvail47
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mark Lindenmuth, Mike Grant
Jun 27, 2023 -

Matthews Ford responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 22, 2023

Everyone was very helpful. Can’t remember everyone’s name but all were extremely polite and helpful. I recently hit a deer and Serena and John Mendolia got me booked into a tim More

by jjcrandall0
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Serena and John Mendolia, Jesse Smith, Mike Grant
Jun 26, 2023 -

Matthews Ford responded

Thank you for the EXCELLENT review of our Team at Matthews! We truly appreciate your business and we're so glad you had a good experience with us!

June 22, 2023

I am very impressed. Frankly, the level of professionalism I experienced is not typical anymore in the service industry. I will be seeking their services in the future. More

by rbelise
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
John Mendolia, Shelly Manwarren
Jun 26, 2023 -

Matthews Ford responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

June 22, 2023

service is great. Everything that was asked for was completed on time and I was kept informed as to when my vehicle would be ready. They even offer pick up and deliver More

by GHATFIELD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
CJ Obrien, Mark Lindenmuth, Jesse Smith, Dan Eichler, Robert Parker, Nathan Gordon, Mike Grant, Paul Martin
Jun 26, 2023 -

Matthews Ford responded

Thanks for choosing Matthews to service your vehicle. We appreciate the recommendation and look forward to serving you again soon!

June 09, 2023

Excellent work and completed on the schedule that was planned. All issues were repaired and was kept informed of any changes. More

by jrrob2137300
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Eichler, Paul Martin
Jun 26, 2023 -

Matthews Ford responded

Thanks for taking the time to review your experience at Matthews! Have a great day!

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