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Matthews GM Center - Service Center
Vestal, NY
314 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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314 Reviews of Matthews GM Center - Service Center
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May 25, 2025
Wonderful staff and very helpful and knowledgeable. Very accommodating. They know their products well All have nice personalities. Very accommodating. They know their products well All have nice personalities. More
by wdenny
Verified Customer
May 23, 2025
I felt that everyone was very nice and professional Especially Kelsey Freeman! She was fantastic to work with! She was very knowledgeable about the vehicle that I purchased and was wonderful to work Especially Kelsey Freeman! She was fantastic to work with! She was very knowledgeable about the vehicle that I purchased and was wonderful to work with! More
by lwelch404
Employees Worked With
Kelsey Freeman
May 22, 2025
Did the work I needed and had the car ready sooner than expected. Oil and filter along with new brake pads and rotors. Car doesn’t vibrate when braking now. expected. Oil and filter along with new brake pads and rotors. Car doesn’t vibrate when braking now. More
by THETEXASWIZ
Employees Worked With
May 22, 2025
Very fast service. Also very easy to schedule an appointment. The service desk is staffed with friendly knowledgeable people. Also very easy to schedule an appointment. The service desk is staffed with friendly knowledgeable people. More
by mjhomanich
May 21, 2025
Service department was efficient and helpful in finding the problem with my vehicle (a GMC used truck). I plan to return for the repair after getting the quote. I apologize to the gentlemen who did work the problem with my vehicle (a GMC used truck). I plan to return for the repair after getting the quote. I apologize to the gentlemen who did work on the vehicle, I'm sorry I didn't catch your name(s). Everything was good. More
by LINDAWAGONER
Employees Worked With
May 19, 2025
Rob was fantastic. Rob and the team got my Buick Park Ave in and out FAST! Rob and the team got my Buick Park Ave in and out FAST! More
by Dudes?123
Employees Worked With
May 19, 2025
The staff is extremely friendly and knowledgeable, dealing with my service needs. I won’t take my car anywhere else. dealing with my service needs. I won’t take my car anywhere else. More
by TCONNELLY1
Employees Worked With
May 06, 2025
Service dept was very helpful and resolved issue we had with mirror on our xt4 with mirror on our xt4 More
by BOUGH1
May 03, 2025
They did not call to keep me updated about my service and I am still waiting to hear regarding a part they had to order and its been several weeks since my vehicle was there. A mechanic did go with me regar I am still waiting to hear regarding a part they had to order and its been several weeks since my vehicle was there. A mechanic did go with me regarding one of the issues I was having but they couldn't find it. During the drive the mechanic did hear the noise and took my vehicle back in and it was then I was told I needed a part ordered. More
by bren327
Employees Worked With
I started with one person but it was another who in the end communicated with me after I had to call.
