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Matthews GM Center - Service Center

Vestal, NY

4.8
322 Reviews
Today: 7:30 AM - 5:30 PM Open Now
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322 Reviews of Matthews GM Center - Service Center

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February 03, 2025

Excellent service as usual. Let me know what n Ed’s to be done next visit. More

by lexingtontp2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Matthews GM Center responded

Hi- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

February 03, 2025

Great service. Everyone very nice. Very nicely nice waiting lounge Service manager very welcoming and pleasant More

by jolacey51
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Matthews GM Center responded

Hi-Thank you for the 5 Star Review and your business!

February 01, 2025

Great customer service! Employees are very helpful and easy to communicate with. They are very professional More

by paulhmm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Matthews GM Center responded

Hi Paul- We’re so glad to hear you had a great experience with our team! Thank you for your business and the great review!

January 31, 2025

1st maintenance was completed on my 2024 Terrain with many thanks. I was informed that my Terrain had locking lug nuts and the key was missing so a tire rotation could not be done. I was unaware that my More

by joangriswold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Matthews GM Center responded

Hi Joan- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 29, 2025

I needed an inspection because I was 2 months over and they took me in when I did not have an appointment. I also asked for an oil change and tier rotation and they worked that in also. More

by NWARD10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 29, 2025

I have been getting service at the Matthews GMC Center and the guys are great. Have recommended them to many of my friends. Would not go any place else. More

by Danellimary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Matthews GM Center responded

Hi Danelli- Thank you for the 5 Star Review and your business!

January 28, 2025

Thanks Andy. See you in a few months. Oil, filter, wiper fluid, clean inside and out. More

by STEVENSRJ217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2025 -

Matthews GM Center responded

Hi Steven- We’re so glad to hear you had a great experience with Andy! Thank you for your business and the great review!

January 27, 2025

Some of the kindest people I have come into contact with in the car industry. Constant communication and explained everything perfectly. Will definitely be coming back for service and will come back when I More

by VICTORIA.CELLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darby Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Matthews GM Center responded

Hi- Thank you for the 5 Star Review and your business!

January 27, 2025

Service department took everything. From servicing the car to contacting the insurance company. The whole process was easy, the service department took care of everything. More

by GSKRYP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

January 24, 2025

Fast, accurate, efficient, friendly - I was in and out and got a free car wash. They are the best. More

by tpolicare
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Gaeta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Hobarth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rob Linge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rodgers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Darby Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andy Salvemini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Reyes, excellent
Jan 27, 2025 -

Matthews GM Center responded

Hi- Thank you for sharing your experience with us! We’re thrilled that our team provided you with excellent service.

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