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Matthews Hyundai of Greece - Service Center

Rochester, NY

4.6
501 Reviews
Call Service Center (585) 720-9000

501 Reviews of Matthews Hyundai of Greece - Service Center

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May 18, 2025

I am very pleased with the professionalism and courtesy that I’m always shown when I go there! More

by piggly5892
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Matthews Hyundai of Greece responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 18, 2025

The personnel are always friendly and polite. They do not try to “upsell” me when my car needs servicing. Quick and easy. More

by BLEISENRING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 19, 2025 -

Matthews Hyundai of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 12, 2025

Great service, friendly and helpful staff, and a nice waiting room with amenities. Thank you More

by VNATIELLO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jared Contestabile
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May 13, 2025 -

Matthews Hyundai of Greece responded

Hi- We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 12, 2025

They did the work fast and with good communication. However, they forgot to put my inspection sticker on and when I was halfway home I realized it. I went back and every one was at lunch and had to wai More

by riddle.l.andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Todd Scharping
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2025 -

Matthews Hyundai of Greece responded

Hi- We want to apologize for the inspection sticker not being placed in your car from the start. We will use this as a training opportunity for our staff to make sure it doesn't happen again to another guest. Hopefully, you will give us a chance to earn your business again in the future.

May 11, 2025

I wasn't aware that there was a staff shortage. So I would have to leave my car. Then they didn't have the part to fix my car when they thought it was in stock. Now I have to miss some time at work More

by gcb411us
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
4.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Matthews Hyundai of Greece responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 11, 2025

Professional service and work. Service dept was helpful and friendly. Will use again when needed. More

by jsuda1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for the 5-star rating! Feel free to reach out to us if you need anything. Have a wonderful day.

May 11, 2025

I have no complaints with service or employees. I don't need 15 words to say servic e was fine. More

by LOUNOVICK38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Matthews Hyundai of Greece responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 11, 2025

Service was Great as always. Todd, and the staff, got the job done ahead of time. More

by mikekosg20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Matthews Hyundai of Greece responded

Hi Mike- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 09, 2025

Very happy with the service department at Matthew's Hyundai. I appreciate that they always keep me informed of my car needs and pricing. More

by JULIEBPAGANO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Rourke-Salamone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Koval
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Scharping
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2025 -

Matthews Hyundai of Greece responded

Hi Julie- Thank you for sharing your positive experience with us at Matthews Hyundai of Greece. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

May 08, 2025

Zack & Erica were very helpful & knowledgeable. They answered all questions & communicated all details about my purchase accurately. More

by jcalman20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Massimo Castelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Polimeni
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Davern
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May 08, 2025 -

Matthews Hyundai of Greece responded

Hi- Thank you for sharing your positive experience with us at Matthews Hyundai of Greece. We are delighted to hear about the smooth transaction and our team's dedication. We appreciate your trust and look forward to serving you again.

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