Eric Koval

Eric helped coordinate the repairs to my car with Autowerks so that the car could be repaired and inspected satisfactorily. Autowerks so that the car could be repaired and inspected satisfactorily. More

by quilla67 Verified Customer Verified Customer

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Very polite from start to finished pleasant and accommodating my needs to ensure I had transportation accommodating my needs to ensure I had transportation More

by JOSEPHARLENE Verified Customer Verified Customer

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Great place to shop for a vehicle. Not pushed into buying. Very help full. I even wanted the car on the show room floor. No problem. Even got it the same day. So far so good. Keep up t Not pushed into buying. Very help full. I even wanted the car on the show room floor. No problem. Even got it the same day. So far so good. Keep up the great work!! More

by cmpi1020 Verified Customer Verified Customer

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I have been pleased with Eric and the service department every time I have had my car in for services. They are very informative and helpful with keeping my car running to its best ability. every time I have had my car in for services. They are very informative and helpful with keeping my car running to its best ability. More

by suecvet Verified Customer Verified Customer

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He’s is a rip off and is not honest and I not happy with my experience. Just for my vehicle to get inspected he added a list of pretty much everything on my vehicle that needed service before he could inspe my experience. Just for my vehicle to get inspected he added a list of pretty much everything on my vehicle that needed service before he could inspected. Which means eventually I bought a lemon if with in a year everything is bad I left with my vehicle took it to a mechanic they ordered the rear right signal lamp for 82 dollars Change it for 62 dollars and inspected the vehicle for 13 dollars. Wow More

by ERNEST.WALKER Verified Customer Verified Customer

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They worked on the car and it was done on time. The car was kept very clean on the inside, we were told the trailer hitch would not be seen behind the bumper plate . Wrong! The hitch will always be The car was kept very clean on the inside, we were told the trailer hitch would not be seen behind the bumper plate . Wrong! The hitch will always be seen. We do have to go back for the bumper plate. They did not have any More

by amvanhorne Verified Customer Verified Customer

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As always Matthews has been wonderful! Eric was very information took our Tuscan in early called and went over what was completed with me and we are extremely happy! Eric was very information took our Tuscan in early called and went over what was completed with me and we are extremely happy! More

by bonniebrannan50 Verified Customer Verified Customer

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The service was good and I was satisfied with the work that was done. The only thing that could be improved is the customer interaction at the counter. The staff seemed somewhat reserved and not especiall that was done. The only thing that could be improved is the customer interaction at the counter. The staff seemed somewhat reserved and not especially welcoming or friendly. A warmer greeting and friendlier communication would have made the experience even better, especially since I’ve been going there for years. More

by rkcortese Verified Customer Verified Customer

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I had an appt with Eric for a recall item and everything was done to my satisfaction! that day. I had an emergency repair, and I just stopped in to see if Todd could help me. They were extremely busy but T was done to my satisfaction! that day. I had an emergency repair, and I just stopped in to see if Todd could help me. They were extremely busy but Todd, as always, fit me in! More

by KathyPaquette Verified Customer Verified Customer

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I came in for an inspection and to have some recalls fixed. The communication with the team at first was good, however after they drained my battery I needed to leave it in the shop for an extra day, th fixed. The communication with the team at first was good, however after they drained my battery I needed to leave it in the shop for an extra day, then had to drive it around a hundred miles to clear a code and had to drive back. There was an issue scheduling the inspection - the person initially scheduled it for the wrong day. Seemed really messy and disorganized and the team clearly did not communicate internally. I wouldn't go back or recommend. More

by raychaelbee Verified Customer Verified Customer

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