Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
255 Reviews
4.8

255 Reviews

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255 Reviews of Eric Koval

July 09, 2026

Dealership Rating
Employee Rating

They've always took great care of me and my cars. Just traded in a 2021 Elantra for a 2022 Santa Fe and I couldn't be happier with the the way they took care of me! Customer for Life here. More

by MARKOWYCZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Rourke-Salamone , Bob Zobel

Jul 09, 2026

Matthews Hyundai of Greece responded

Thank you for your fantastic 5-star review, MARKOWYCZ! We truly appreciate your continued trust and loyalty. Congratulations on your new-to-you 2022 Santa Fe! We're thrilled to hear that our team took great care of you throughout your trade-in experience and that you're so happy with your new vehicle. Hearing that you've become a "customer for life" means the world to us. Thank you for choosing Matthews Hyundai of Greece—we look forward to serving you for many years to come!

July 08, 2026

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Been there for a few years now, would not change a thing about my service herr More

by dkaye_06
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 08, 2026

Matthews Hyundai of Greece responded

Hi dkaye_06! Thank you for your continued trust and loyalty! We're honored you've chosen us for your service needs over the years and it means so much to hear that you've consistently had a great experience. We truly appreciate your support and look forward to taking care of you here at Matthews Hyundai of Greece for many more years to come!

July 01, 2026

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The Service Dept. at Matthews Hyundai offers me the most pleasant, hassle-free, and helpful experience when I bring in my vehicle for service, etc.. My appointments ha More

by Mambo Dave
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Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping , Jared Contestabile, Tech #4806 (Cody)

Jul 02, 2026

Matthews Hyundai of Greece responded

Thank you so much for telling us about all the things you notice and appreciate about the Team in our Service department here at Matthews Hyundai of Greece. They work so hard every day to provide good communication and excellent customer service, and it's so nice of you to recognize them. We look forward to seeing you again at your next visit!

July 01, 2026

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Very professional service. Convenient waiting room to work while the service is done. Nice and clean facilities. More

by luisangulopaez
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 02, 2026

Matthews Hyundai of Greece responded

Hi luisangulopaez! We're so happy to hear you enjoyed the waiting area space and amenities while waiting for your vehicle to be Serviced. Thank you for letting us know, and please come see us again!

June 28, 2026

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Always solve the problem friendly serive center Always on time and good followup Snacks could be better More

by spapuzek
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik, Todd Scharping

Jun 30, 2026

Matthews Hyundai of Greece responded

Hi spapuzek! Your feedback means a lot to us, and we will let our Service Manager know about the snack selection. Thanks so much for doing business with us here at Matthews Hyundai of Greece!

June 25, 2026

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I made an appointment to take my car in for a recall. When I arrived there was no record of the appointment. I'm not sure what went wrong. Eric managed to squeeze me in and the work was performed. I t More

by acurtice1944
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Justin Kazlauckas

Jun 30, 2026

Matthews Hyundai of Greece responded

Hi acurtice1944! We're sorry for the miscommunication, but are glad Todd was able to take care of your car and get you back on the road that day. We appreciate your patience, and your loyalty to Matthews Hyundai of Greece!

June 11, 2026

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Brought my 2024 Elantra in for an oil change, tire rotation and State inspection. Everything was completed to my satisfaction. Employees of the dealership were all pleasant, saying hello, and asking More

by rwolfe0
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Recommend Dealer
Yes

Other Employees Tagged: Jared Contestible

Jun 15, 2026

Matthews Hyundai of Greece responded

Hi rwolfe0! We really appreciate you recognizing our Service Team at Matthews Hyundai of Greece, and you can count on us to go the extra mile every time!

June 03, 2026

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Everyone was friendly. Service was quick. Waiting room was nice. They told me about a recall and fixed it More

by BARBARA.PAMPER
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Recommend Dealer
Yes
Jun 03, 2026

Matthews Hyundai of Greece responded

Hi Barbara! Thank you so much for your kind words about our Team at Matthews Hyundai of Greece. We look forward to seeing you again!

May 15, 2026

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I was in Hilton visiting when my car lost all sound. The dealer got me right in and corrected the problem. So thankful! More

by pattytarricone
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Recommend Dealer
Yes
May 15, 2026

Matthews Hyundai of Greece responded

Hi Patty! It can be so scary when you're away from home and have an issue with your car. We're so glad Eric and the Team at Matthews Hyundai of Greece were able to get you safely back on the road in a timely manner! Thanks for sharing and giving us a great review.

May 15, 2026

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The service team is amazing. Friendly and quick service. Waiting room is comfortable and there are snacks More

by DONOVANMORGAN41
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Rourke-Salamone, Todd Scharping , Jared

May 15, 2026

Matthews Hyundai of Greece responded

Hi Donovan! Waiting areas are always better with snacks and great service. Thanks for recognizing our awesome service team at Matthews Hyundai of Schenectady with the awesome review!

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