Eric Koval
Eric Koval at Matthews Hyundai of Greece

Eric Koval

Service Advisor

Matthews Hyundai of Greece

3975 W Ridge Rd
Rochester, NY 14626

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4.8
260 Reviews
4.8

260 Reviews

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260 Reviews of Eric Koval

July 31, 2026

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Employee Rating

2 cars/ 1 day! Make an appointment and they keep to schedule! It is so easy to work with Matthews Hyundai I make a special trip just to use them. More

by traceylea23
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

July 31, 2026

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Much better than last time. I would like to say Eric was curteous and helpful. More

by BRIANREED6
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Recommend Dealer
Yes

July 27, 2026

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I was very pleased with the service I received when I brought my leased Kona in for its first oil change and service... I was in and out in an hour, Thank you. More

by jaded10
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Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 27, 2026

Matthews Hyundai of Greece responded

Thank you for your 5-star review! We're delighted to hear that your first service visit for your leased Kona was such a positive experience. It's great to know our team provided prompt, efficient service and had you back on the road in about an hour. We appreciate you choosing Matthews Hyundai of Greece for your vehicle's care and look forward to providing you with the same excellent service at your future visits. Thank you for your business!

July 21, 2026

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He was very nasty friday when I had my inspection. He was gonna fail me because my wiper blades were streaking, and that was because of the canada fire soot. They put the wiper blades on wrong and I More

by CRAZYFISHINGFOOOL
Service Price Transparency
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Recommend Dealer
Yes
Jul 21, 2026

Matthews Hyundai of Greece responded

Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding your inspection and the wiper blades. Customer safety is extremely important to us, and we would like the opportunity to review what happened and address your concerns, including the issue with the wiper installation and your inspection experience. Service Manager Ashley wanted us to let you know she will be reaching out to you in the next couple of days to resolve the issue. We appreciate you bringing this to our attention.

July 15, 2026

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Matthews was courteous, competent, and open . They took good care of me while I waited for my car and great of my Tucson Hybrid! More

by Kenneth
Recommend Dealer
Yes

Other Employees Tagged: Eric Koval

Jul 16, 2026

Matthews Hyundai of Greece responded

Thank you, Kenneth, for the 5-star review! We're glad to hear our team at Matthews Hyundai of Greece provided courteous, competent, and transparent service while taking great care of your Tucson Hybrid. We appreciate your trust and are happy we could make your visit a positive experience. Thank you for choosing Matthews Hyundai of Greece, and we look forward to serving you again!

July 09, 2026

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They've always took great care of me and my cars. Just traded in a 2021 Elantra for a 2022 Santa Fe and I couldn't be happier with the the way they took care of me! Customer for Life here. More

by MARKOWYCZ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Ashley Rourke-Salamone , Bob Zobel

Jul 09, 2026

Matthews Hyundai of Greece responded

Thank you for your fantastic 5-star review, MARKOWYCZ! We truly appreciate your continued trust and loyalty. Congratulations on your new-to-you 2022 Santa Fe! We're thrilled to hear that our team took great care of you throughout your trade-in experience and that you're so happy with your new vehicle. Hearing that you've become a "customer for life" means the world to us. Thank you for choosing Matthews Hyundai of Greece—we look forward to serving you for many years to come!

July 08, 2026

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Been there for a few years now, would not change a thing about my service herr More

by dkaye_06
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Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 08, 2026

Matthews Hyundai of Greece responded

Hi dkaye_06! Thank you for your continued trust and loyalty! We're honored you've chosen us for your service needs over the years and it means so much to hear that you've consistently had a great experience. We truly appreciate your support and look forward to taking care of you here at Matthews Hyundai of Greece for many more years to come!

July 01, 2026

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The Service Dept. at Matthews Hyundai offers me the most pleasant, hassle-free, and helpful experience when I bring in my vehicle for service, etc.. My appointments ha More

by Mambo Dave
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Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping , Jared Contestabile, Tech #4806 (Cody)

Jul 02, 2026

Matthews Hyundai of Greece responded

Thank you so much for telling us about all the things you notice and appreciate about the Team in our Service department here at Matthews Hyundai of Greece. They work so hard every day to provide good communication and excellent customer service, and it's so nice of you to recognize them. We look forward to seeing you again at your next visit!

July 01, 2026

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Very professional service. Convenient waiting room to work while the service is done. Nice and clean facilities. More

by luisangulopaez
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Recommend Dealer
Yes

Other Employees Tagged: Todd Scharping

Jul 02, 2026

Matthews Hyundai of Greece responded

Hi luisangulopaez! We're so happy to hear you enjoyed the waiting area space and amenities while waiting for your vehicle to be Serviced. Thank you for letting us know, and please come see us again!

June 28, 2026

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Always solve the problem friendly serive center Always on time and good followup Snacks could be better More

by spapuzek
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Recommend Dealer
Yes

Other Employees Tagged: Joseph Minarik, Todd Scharping

Jun 30, 2026

Matthews Hyundai of Greece responded

Hi spapuzek! Your feedback means a lot to us, and we will let our Service Manager know about the snack selection. Thanks so much for doing business with us here at Matthews Hyundai of Greece!

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