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Matthews Hyundai of Greece - Service Center
Rochester, NY
511 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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511 Reviews of Matthews Hyundai of Greece - Service Center
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November 15, 2023
The team in the Service Department is excellent. They always go above and beyond to make sure the customer is satisfied while ensuring that they keep you informed of the progress/status of your app They always go above and beyond to make sure the customer is satisfied while ensuring that they keep you informed of the progress/status of your appointment. More
by annmarie.jones01
Verified CustomerEmployees Worked With
Dan
November 13, 2023
Todd was able to get me in right away and take care of the headlight even though the service area was unavailable. luckily a new bulb solved the problem and I was on my way shortly. the headlight even though the service area was unavailable. luckily a new bulb solved the problem and I was on my way shortly. More
by MELOUK1
Employees Worked With
Todd in service
November 13, 2023
I had to work very hard to get satisfactory results from 9/19 break replacement. Very sad I had to endure multiple return trips to have them acknowledge the issue then fix it (this took over a period of 7 w 9/19 break replacement. Very sad I had to endure multiple return trips to have them acknowledge the issue then fix it (this took over a period of 7 weeks). Not impressed. More
by passportuklady
November 03, 2023
When a significant "don't drive the car" problem occurred with my Sonata, Matthew's fit me in a full service schedule and fixed it. They also provided a free Lyft ride home. Everyone was preemptive and helpf with my Sonata, Matthew's fit me in a full service schedule and fixed it. They also provided a free Lyft ride home. Everyone was preemptive and helpful. More
by BIRTHMATTERS1
Employees Worked With
Todd Sharping
October 24, 2023
Dealership it’s under heavy renovation. Understandably, it is hard to schedule an appointment on short notice. They provide transportation to an austere dealership so you can wait comfortab Understandably, it is hard to schedule an appointment on short notice. They provide transportation to an austere dealership so you can wait comfortably while your car is being seen to. Hope the work is finished soon. More
by petegott
Employees Worked With
Chris Raetz
October 23, 2023
Very friendly and efficient. Polite and knowledgeable. Clean premises. The manager is very pleasant and helpful. Polite and knowledgeable. Clean premises. The manager is very pleasant and helpful. More
by rwyrsta
October 22, 2023
The service dept always always fits me In everytime i call they always go above and beyond they are amazing call they always go above and beyond they are amazing More
by TANYAR_31
Employees Worked With
Other Employees :
Eric and Todd from service , Tray Duvall
