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Ashley Rourke-Salamone
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Ashley Rourke-Salamone
Service Manager
Matthews Hyundai of Greece
3975 W Ridge Rd
Rochester, NY 14626
38 Reviews
Languages Spoken
English
38 Reviews
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38 Reviews of Ashley Rourke-Salamone
May 13, 2024
Always a good experience. Todd is excellent to work with in the Service Department. He has been taking great care of me for many years. Todd is excellent to work with in the Service Department. He has been taking great care of me for many years. More
by maymj
Verified CustomerOther Employees Tagged: Todd Scharping
Helpful 
April 27, 2024
Friendly no pressure sales technique. Salesperson ,Chris Raetz a true professional along with sales manager Joe Minarik work hand in hand to make the deal . A pleasure to do business with Salesperson ,Chris Raetz a true professional along with sales manager Joe Minarik work hand in hand to make the deal . A pleasure to do business with ! More
by Bill C
Other Employees Tagged: Chris Raetz, Joseph Minarik
February 22, 2024
Renovation is lovely, very comfortable waiting area! People in service dept. friendly and efficient, as always. I'm always satisfied with the work done on my vehicle.. People in service dept. friendly and efficient, as always. I'm always satisfied with the work done on my vehicle.. More
by SYOUNG6598
February 02, 2024
Lights are still on the dashboard, including low tire pressure and service is overdue. Have tried emailing service manager 2x, still haven't had an answer back. pressure and service is overdue. Have tried emailing service manager 2x, still haven't had an answer back. More
by DBEERS605
February 02, 2024
I have been going to Matthews (still am) for years and years. I have always been treated kindly and service never forced me to do anything but will let me kno if something will need to be replaced or will years. I have always been treated kindly and service never forced me to do anything but will let me kno if something will need to be replaced or will need replacing soon. With that information they let me do what I want with that. Sales is great too. They’re all wonderful! I recently had to have my engine replaced. They made that process so smooth. I got my car back and she’s working like new! I can’t thank them enough. I’ve heard horror stories with other states and I am so lucky to have Matthews so close by with great service. Thank you again! More
by jalaina187
Other Employees Tagged: Todd S
January 22, 2024
Would have given 5 stars but my 1/9/24 service appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the ap appointment got mysteriously dropped from the service calendar. I made that appt on 12/27/23 with Denise. When I called on 1/8/24 to confirm the appt for the next day Denise answered the Matthews Auto phone and said I had no appt scheduled for 1/9/24 and they were all booked up. When I protested and asked to speak to a manager Denise said wait a minute let me get my MAGIC WAND. I told her that I did not want to hear about a Magic Wand and then Denise Hung up on me. Very unprofessional. Everyone ELSE in the service dept. was very professional knowledgeable, open minded and courteous. Ashley, Jared and Billy in sales are a credit to Matthews Auto. More
by ax66z
Other Employees Tagged: Anthony Dondorfer, Billy Blattner , Denise
January 17, 2024
This dealership is great to work with. From looking at a vehicle to the actual purchase they went out of their way to make the purchase easy. From looking at a vehicle to the actual purchase they went out of their way to make the purchase easy. More
by mstevens21
Other Employees Tagged: Chris Raetz , Todd Shearing
January 17, 2024
Todd and Ashley are the best, I always take my car to them and they take care of me. them and they take care of me. More
by muneebs2001
Other Employees Tagged: Anthony Dondorfer, Bill Kelsey, Chris Raetz, Massimo Castelli, Joseph Minarik, Frank Coletti, Darryl Ballard, Billy Blattner
December 30, 2023
Excellent sales team from the front office to the sales people very knowledgeable went the extra mile people very knowledgeable went the extra mile More
by rvafrank
Other Employees Tagged: Anthony Dondorfer, Bill Kelsey, Chris Raetz, Massimo Castelli, John DeSalvo, Frank Coletti, Darryl Ballard, Billy Blattner , Tray Duvall
November 25, 2023
My sales person made the process of buying my new Hyundai so easy, he took care of everything for me. The experience was great. I would recommend Matthews Hyundai to everybody. so easy, he took care of everything for me. The experience was great. I would recommend Matthews Hyundai to everybody. More
by erickoval94
Other Employees Tagged: Anthony Dondorfer, Joseph Minarik , Tray Duvall
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