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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,486 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,486 reviews

May 30, 2025

Had my inspection done and they were able to get me in and out the same day . More

by KCORDERO1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Worked hard to get me the payment I wanted. Stayed in my budget. Very Happy More

by ROSMARINO1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dalton Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raffy
May 30, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 26, 2025

Professional and courteous service. Much appreciated the complementary service. It was performed quickly and completely. More

by BALDWINJ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 23, 2025

After some initial confusion about my appointment, things went well and I was able to get a loaner for this warranty repair item. Dejon was very helpful. More

by tonymil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi -Thank you for sharing your great experience at Matthews Hyundai of Schenectady. Our team takes pride in providing friendly and helpful service, and we’re glad our service advisor kept you informed throughout the process. We look forward to welcoming you back for your future service needs! If you have any more questions, feel free to reach out anytime! Have a great day!

May 22, 2025

Greeted right away. Gave me every option. Answered all my questions. Very efficient. Worked diligently on my loan and paperwork. Raffay is a great salesman, recommend hi More

by kirc571
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
JEREMIAH HUNTER
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Capadona
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Bauer
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Szpila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Cahill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Raffay
May 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We're delighted to hear about your experience. Thanks for sharing! Our top priority is customer service. Hearing about it in action makes our day. We appreciate you!

May 22, 2025

Everything met my expectations. Maintenance on my Hyundai Palisade was completed on schedule and done well. More

by emuhl1@verizon.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Matthews Hyundai of Schenectady responded

Hi - We are grateful for your review. Our top priority is customer service. Hearing about it in action makes our day! See you next time! 

May 19, 2025

Called numerous times for updates and never got a call back. Even if it was a 30-second phone call, I would have appreciated a call back. My service advisor happened to be busy every time I called. Althou More

by njbreault1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominique
May 22, 2025 -

Matthews Hyundai of Schenectady responded

Hi- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

May 19, 2025

Horrible! Brought my car in for an undercarriage rust proof spray due to a Hyundai recall and was discovered by my own mechanics when my car was up on the lif More

by mlaviolette35
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Only dealt with girl at service counter
May 22, 2025 -

Matthews Hyundai of Schenectady responded

Hi- Thank you for posting a review. We appreciate the time you took to let us know about your experience at our dealership. Allow me to apologize on behalf of the team at Matthews Hyundai of Schenectady. We want to hear all about what went wrong so that we can take care of you like we should have. Please email us at TellUs@matthewsauto.com so we can address your concerns and rectify the situation. We look forward to hearing from you.

May 18, 2025

Everyone was very nice! My car got taken care of quickly and they explained everything that they had done. More

by alyssasnyder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domonique Scott-Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Howard Finley
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi Alyssa- Your satisfaction is our top priority. Thank you for letting our team know how we did! We look forward to helping again in the future. Take care!

May 18, 2025

The customer service representative’s have been very help and informative. The last two visits I did not get the multipoint inspection report. I stopped going to a competitor because of this. I expect the re More

by JOSHUA.WHITE531
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dejon Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2025 -

Matthews Hyundai of Schenectady responded

Hi Joshua- We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at TellUs@matthewsauto.com when you have a chance. Thank you, and we look forward to hearing from you.

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