Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Matthews Hyundai of Schenectady
Schenectady, NY
3,487 Reviews
Discover something BIG at Matthews Hyundai of Schenectady!
At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way.
We look forward to serving you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,487 reviews
January 10, 2019
Great service at Fuccillo Hyundai I came in to get my driver side headlight fixed because it seemed to be stuck in high beam mode. They were able to look at it in less than 30 minutes I came in to get my driver side headlight fixed because it seemed to be stuck in high beam mode. They were able to look at it in less than 30 minutes and are ordering me a new assembly (covered under warranty). The service rep was courteous and they got me in and out very quickly. More
by DGBALDREY
Verified CustomerEmployees Worked With
Don’t know name
January 08, 2019
Vehicle serviced I was treated with respect and courteously - my car was done on time and even washed ! Excellent service !! Dealt with Nick Frear Thank You Will I was treated with respect and courteously - my car was done on time and even washed ! Excellent service !! Dealt with Nick Frear Thank You William Pezzula More
by Bill P
Employees Worked With
Don Grounds, Nicholas Fear
January 08, 2019
Problem Appears to be Fixed Went for 5,000 mile service no complaints. Car was hesitating at lights or in traffic appears to have fixed stalling problem. Thanks for taking the ti Went for 5,000 mile service no complaints. Car was hesitating at lights or in traffic appears to have fixed stalling problem. Thanks for taking the time to work with me. More
by ARFINGER
Employees Worked With
Unsure
January 07, 2019
AMazing car thank you The staff is very welcoming and helpful. Luis and jeff were especially helpful and were able to get me the car I wanted even though I have xxxxty cred The staff is very welcoming and helpful. Luis and jeff were especially helpful and were able to get me the car I wanted even though I have xxxxty credit More
by PAZ.ERI07
Employees Worked With
LUIS GARCIA, JEFF NADIM
January 07, 2019
Easy sales process. Leased a new 2018 Elantra from salesman Derek Wright and sales manager Steve Clark. They quickly found the car I wanted and negotiated a fair price f Leased a new 2018 Elantra from salesman Derek Wright and sales manager Steve Clark. They quickly found the car I wanted and negotiated a fair price for my trade. I was in and out of the dealership in record time. Thanks! More
by Steve62
Employees Worked With
Steve Clark, Derek Wright, JEFF NADIM
January 05, 2019
AWESOME!!!! Bob and Nick just exceeding my expectations, they are always professional, kind, and they always explain stuff to me about service of my car and i hav Bob and Nick just exceeding my expectations, they are always professional, kind, and they always explain stuff to me about service of my car and i have been taken by other dealerships BUT THIS SERVICE DEPARTMENT HAS BEEN HONEST, AWESOME!! More
by EMILYCHAIRES333
Employees Worked With
Bob also AWESOME AND HONEST IN SERVICE, Nicholas Fear
January 05, 2019
Friendly and Easy Everyone was very helpful and friendly. We did run into some complications that made me have to come back the next day to continue the process which Everyone was very helpful and friendly. We did run into some complications that made me have to come back the next day to continue the process which was the only con. More
by MouseRatRulez
Employees Worked With
LUIS GARCIA
January 04, 2019
SAME DAY!! I first spoke to Kristal to see if the car I was looking for was there.. She was 100% answering all questions I asked.. (The Kona lady)..Tim Brunette I first spoke to Kristal to see if the car I was looking for was there.. She was 100% answering all questions I asked.. (The Kona lady)..Tim Brunette was great to work with along with Angel.. We came up with a price and I was driving out in my new car.. Thanks! More
by tweety2k3
Employees Worked With
Angel Castro, Timmy Brunette
January 04, 2019
Good deal but agonizing process I used TrueCar for the deal which they honored. So price haggling was not an issue. However the process from start to finish took over four hours. Fir I used TrueCar for the deal which they honored. So price haggling was not an issue. However the process from start to finish took over four hours. First the car I wanted was at a remote lot which took about 45 minutes to retrieve. The test drive also included a stop to fill up the car with gas. We were satisfied with the test drive and were willing to purchase on return. However the salesman had another deal going so we waited about 15 minutes before he returned to us. Then we filled out the initial paperwork. During this time he called our insurance company on his cell phone to add the car to our policy. The representative wanted to talk to me to get the information. I had great difficulty in understanding the representative because the cell phone audio was poor, we were out on the sales floor with a lot of background noise and background music. It was very frustrating and took a long time because I had to keep on asking the representative to repeat what they said. Then we waited for the paperwork to be processed which was about a half hour. Then we went to sign the contact for the sale and financing with the sales manager. He had problems with his computer which delayed us because he had to go use a different computer. He too also had another sale he was working on so the time with the sales manager took about an hour. In my opinion they did not appear to be very organized and well below what my expectations would be for a new car sale. More
by DDAYDAN@HOTMAIL.COM
Employees Worked With
Derek Wright, JEFF NADIM
January 04, 2019
Oil change, tire rotation, new wipers Nick was easy to deal with in the service department, appointment was set easily, and the wait time was within one hour. Waiting area was comfortable. Nick was easy to deal with in the service department, appointment was set easily, and the wait time was within one hour. Waiting area was comfortable. More
by JPSULLIVAN1224
Employees Worked With
Nicholas Fear
