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Matthews Hyundai of Schenectady
Schenectady, NY
3,489 Reviews
Discover something BIG at Matthews Hyundai of Schenectady!
At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews!
Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees.
Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE!
You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us!
Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way.
We look forward to serving you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,489 reviews
January 04, 2019
SAME DAY!! I first spoke to Kristal to see if the car I was looking for was there.. She was 100% answering all questions I asked.. (The Kona lady)..Tim Brunette I first spoke to Kristal to see if the car I was looking for was there.. She was 100% answering all questions I asked.. (The Kona lady)..Tim Brunette was great to work with along with Angel.. We came up with a price and I was driving out in my new car.. Thanks! More
by tweety2k3
Verified CustomerEmployees Worked With
Angel Castro, Timmy Brunette
January 04, 2019
Friendly and straight forward I have been there for a few routine services. Each time, the service department was great. They did the service, made some suggestions, but did not pu I have been there for a few routine services. Each time, the service department was great. They did the service, made some suggestions, but did not push anything. I always wait in the waiting area, and I'm usually out of there within a reasonable time. I believe they have a good crew working there. At this point, I have not seen or experienced anything that would make me think otherwise. More
by BP
Employees Worked With
Bob Anderson, Nicholas Fear
January 04, 2019
In for a recall. So helpful in setting up the appointment. I told them I would wait for the car. It was fast, efficient and everyone was friendly. When it was done the So helpful in setting up the appointment. I told them I would wait for the car. It was fast, efficient and everyone was friendly. When it was done they came to find me and then showed me where they parked my car. More
by LSUGGS326
Employees Worked With
Sabrina
January 04, 2019
Oil change, tire rotation, new wipers Nick was easy to deal with in the service department, appointment was set easily, and the wait time was within one hour. Waiting area was comfortable. Nick was easy to deal with in the service department, appointment was set easily, and the wait time was within one hour. Waiting area was comfortable. More
by JPSULLIVAN1224
Employees Worked With
Nicholas Fear
January 04, 2019
Good deal but agonizing process I used TrueCar for the deal which they honored. So price haggling was not an issue. However the process from start to finish took over four hours. Fir I used TrueCar for the deal which they honored. So price haggling was not an issue. However the process from start to finish took over four hours. First the car I wanted was at a remote lot which took about 45 minutes to retrieve. The test drive also included a stop to fill up the car with gas. We were satisfied with the test drive and were willing to purchase on return. However the salesman had another deal going so we waited about 15 minutes before he returned to us. Then we filled out the initial paperwork. During this time he called our insurance company on his cell phone to add the car to our policy. The representative wanted to talk to me to get the information. I had great difficulty in understanding the representative because the cell phone audio was poor, we were out on the sales floor with a lot of background noise and background music. It was very frustrating and took a long time because I had to keep on asking the representative to repeat what they said. Then we waited for the paperwork to be processed which was about a half hour. Then we went to sign the contact for the sale and financing with the sales manager. He had problems with his computer which delayed us because he had to go use a different computer. He too also had another sale he was working on so the time with the sales manager took about an hour. In my opinion they did not appear to be very organized and well below what my expectations would be for a new car sale. More
by DDAYDAN@HOTMAIL.COM
Employees Worked With
Derek Wright, JEFF NADIM
January 03, 2019
Excellent customer service Our salesman, Richard, did an outstanding job helping us get a great Tucson at a great price. When we went to pick up our new vehicle, Richard came i Our salesman, Richard, did an outstanding job helping us get a great Tucson at a great price. When we went to pick up our new vehicle, Richard came in even though it was his day off and he spent an hour explaining and showing us how to use all the new technology, bluetooth, etc. Highly knowledgeable about all aspects of our vehicle. We were lucky to get him as a sales person! More
by RonnieS
Employees Worked With
Angel Castro, Richard Loomis
January 03, 2019
Was very satisfied with service. Was satisfied with service. Salesman was friendly and knowledgeable. They listened to my concerns of options I wanted and the price range I wanted to Was satisfied with service. Salesman was friendly and knowledgeable. They listened to my concerns of options I wanted and the price range I wanted to stay within. More
by CYOUNG1958
Employees Worked With
Richard Loomis
January 03, 2019
Great experience My salesman Richard was very patient with me, he did a great job and I'm very happy with my purchase. I would recommend Richard! My salesman Richard was very patient with me, he did a great job and I'm very happy with my purchase. I would recommend Richard! More
by 2008
Employees Worked With
Richard Loomis
January 03, 2019
Great job. Great job, very quick, very efficient, service rep was excellent. I have use service before and always do a great job, the one Lincoln tech is outstan Great job, very quick, very efficient, service rep was excellent. I have use service before and always do a great job, the one Lincoln tech is outstanding does a great job. More
by jsiek
Employees Worked With
Nicholas Fear
January 03, 2019
In, Out! I'm leasing a Lincoln MKC. I was having trouble with the rear window washer. I scheduled an appointment, expecting that it may take a half hour or m I'm leasing a Lincoln MKC. I was having trouble with the rear window washer. I scheduled an appointment, expecting that it may take a half hour or more. My car key (fob) was returned to me in 5 minutes, problem solved!!! I left the parking lot 10 minutes after driving in. And each person I came in contact with was awesome! Thanks! More
by LANGETP
Employees Worked With
Didn't catch the name!
