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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,508 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,508 reviews

October 07, 2018

Great! Friendly, helpful, accommodating. Very informative, took time to explain the process, what needed to be fixed, pricing, and answered questions without More

by PIEMAKER228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure if name but he was great, at the desk, told me what needed to be fixed. He was great! , Matthew Pollard
Oct 24, 2018 -

Matthews Hyundai of Schenectady responded

Good Evening, Thank you for your very kind words. We appreciate you taking the time to give us a 5 STAR review! We are happy to know you had an all around fantastic service experience with us and we'll be looking forward to providing you with the same customer service on your next visit. Take care! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

October 07, 2018

Was having old Linco[n repaired Immediate attention to my needs from sales, as well as service (Bob). Very helpful from the initial contact to follow-up. Thank you everyone. You a More

by rrusto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Grounds
Oct 12, 2018 -

Matthews Hyundai of Schenectady responded

Thank you so much for this great review! I am so happy Don and our Service Team were able to help you quickly and efficiently. Best, William Granata, General Manager, 518-382-0274

October 07, 2018

My old Linc. Towncar was having significant problems. Service had been recommended by the concierge at The Marriott. Wow, Bob at the Service Department took my car immediately and found two significant p More

by rrusto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob, Don Grounds
Oct 24, 2018 -

Matthews Hyundai of Schenectady responded

Good Evening, We greatly appreciate the warms words about Bob! We are so very lucky to have him on our team. We are expecting great things from our Service Department. Thank you so much for your business and the 5 STAR review. We look forward to serving you again when your vehicle requires attention here at Fuccillo Lincoln Hyundai.Take care! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

October 06, 2018

Rediculously Displeased I went in to get my rear license plate light wired, because they sold me the car without any knowledge of the light not having any wires to it, and in More

by Unhappyboy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t know
Oct 06, 2018 -

Matthews Hyundai of Schenectady responded

Good Evening, We appreciate your honest feedback. We truly concentrate on providing a great value of service here. We regret that this was not your impression and offer our sincerest apologies. If you could contact our Service Director Matt directly (518)382-0274 Ext. 211, I know he would love the opportunity to rectify the issues you encountered during your visit. We would love nothing more than to regain your confidence in our dealership. Have a great weekend! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

October 06, 2018

They made it easy. I checked in and the service writer told me what to expect and how long it would take. They did exactly that with ten minutes to spare. Very pleased More

by JSCHNER711
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob (service writer)
Oct 10, 2018 -

Matthews Hyundai of Schenectady responded

Good Afternoon, Thank you so much for your kind words about our Service Department. I know our Advisors try very hard to provide all of our customers with excellent service. We pride ourselves in being honest and very transparent. Thank you again for the 5 STAR review and we look forward to assisting you again when your vehicle requires attention here! Take care. Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

October 05, 2018

Friendly people Excellent service ! Went in for an oil change and tire rotation expecting to have to make an appointment ! Wrong ! Can we do it for you now ? My reply Certainly ! 45 minu More

by JCZARNECKI2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pollard
Oct 06, 2018 -

Matthews Hyundai of Schenectady responded

Good Evening, Thank you so much for taking the time out of your day to give us a 5 STAR review! These reviews mean a great deal to the Service Department and all of our employees. I am very happy we were able to get you in so fast for an oil change. We try our very best to accommodate all of our customers. Thank you for choosing Fuccillo Lincoln Hyundai and we look forward to servicing your vehicle in the future. Have a great weekend! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

October 04, 2018

Again There has been one problem we have brought up on several visits and has "never been able to be duplicated". On this visit my husband left the dealers More

by BR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pollard
Oct 06, 2018 -

Matthews Hyundai of Schenectady responded

Good Evening, Thank you so much for taking the time to provide such honest feedback regarding your most recent visits to our Service Department. Your feedback is a key variable to our success in ensuring our customers are more than satisfied each time they visit us. I apologize we missed the mark on providing you an exceptional service experience. I know it is very frustrating when an ongoing problem can not be duplicated while your vehicle is in for service. Then it is almost impossible to repair the issue. I hope during this visit we were able to repair your light sensor! Thank you again and next time we hope to make your experience a 5 STAR experience! Take care! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

October 03, 2018

Great experience We just bought exactly the car I wanted for a great deal! The service was amazing and the car is like brand new. Would definitely buy from Fuccillo ag More

by Cyd65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fiorillo
Oct 12, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for this great feedback! We are so happy we were able to help you find a great reliable vehicle that you love for a great price! Congratulations! Best, William Granata, General Manager, 518-382-0274

October 03, 2018

Emergency service Bob was very helpful in getting my car checked for the problem and rushing the parts needed for repair. Also set me up with a loaner car until repai More

by SJOJOSR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Anderson
Oct 06, 2018 -

Matthews Hyundai of Schenectady responded

Good Evening! Thank you so much for taking the time to provide us feedback from your recent visit. I am very happy that Bob provided you with such excellent service. We are lucky to have him as a new member of our service team. We expect great things from our new and improved Service Department. We look forward to serving you again when your vehicle requires attention here at Fuccillo Lincoln Hyundai. Have a wonderful weekend! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

October 02, 2018

Excellent working with Don was a pleasure. We were impressed with his knowledge of the cars features and his patience. I would definitely seek him out for our More

by djvan550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Grounds
Oct 09, 2018 -

Matthews Hyundai of Schenectady responded

Thank you so much for this great review! I am so happy Don was such a pleasure to work with. Congratulations on your purchase! We look forward to working with you in the future. Best, William Granata, General Manager, 518-382-0274

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