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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,470 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,470 reviews

September 06, 2018

very upset i only had this car 11 months.no coverage,no warranty unbelievable.also under 50,000 miles.a week to replace radiator dissatisfied very upset More

by RANDALLROLFE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derek Wright
Sep 17, 2018 -

Matthews Hyundai of Schenectady responded

Good Afternoon, Thank you very much for your honest feedback. I'm sorry to hear that your vehicle was here longer than expected. I would love nothing more than an opportunity to better your experience. If you could call me directly at (518)374-9161 Ext. 2230 so we can discuss your previous visit here further, that would be greatly appreciated. Take care. Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

September 05, 2018

Just awesome I can’t tell u guys how happy I been with your service for the last 3 years and will continue to be there. And the sales team is great. More

by SUZIES14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fiorillo
Sep 11, 2018 -

Matthews Hyundai of Schenectady responded

I am so happy you have had such great experiences with us the past 3 years! Thank you for sharing your feedback. We look forward to working with you in years to come. Best, William Granata, General Manager, 518-382-0274

September 05, 2018

Friendly and helpful staff Simply put, shopping experience with Fucillo was great. Sales staff, Derek D. was very friendly and helpful. I didn't feel rushed or pressured to pur More

by TRPCLBRZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Rose, Derek Denison
Sep 13, 2018 -

Matthews Hyundai of Schenectady responded

Thank you so much for this great review! I am so happy Derek Denison and our team were such a pleasure to work with and that we were able to help you get into your new vehicle. Congratulations! Best, William Granata, General Manager, 518-382-0274

September 05, 2018

19 veloster Exceptional Service! Everyone was great here in Working with me to get my new car! Everyone go to Richard Loomis in Sales, Hes great, he really knows More

by Dealerrater123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Galbreth, William Granata, Scott Rose, Richard Loomis
Sep 13, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for this great review! I am so happy Richard and the rest of our team were so helpful and able to get you in your new car. Congratulations! Best, William Granata, General Manager, 518-382-0274

September 04, 2018

Friendly and fast Called for an inspection and they were able to get me in that day. And it was extremely fast. Everyone was every friendly. The only thing I didn’t li More

by m.catalfamo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole kirkman
Sep 11, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for this wonderful feedback, I am so happy we were able to get your vehicle in and out of service quickly. I want to apologize on behalf of the dealership for you having to encounter employees smoking when dropping off and picking up your vehicle. We are working on creating a designated are that will be away from the building so this issue does not continue. Best, William Granata, General Manager, 518-382-0274

September 04, 2018

They got me out of a bad lease This was the second time I have bought a Elantra at fuccillos and no pressure at all by my sales person in fact I put the pressure on HIM I just wishe More

by ANDEEWCAPONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Wright
Sep 11, 2018 -

Matthews Hyundai of Schenectady responded

Thank you so much for this great review AND for being a loyal Fuccillo customer - we appreciate it more than you know! Congratulations! We look forward to working with you in years to come. Best, William Granata, General Manager, 518-382-0274

September 04, 2018

Lots of deceit from the dealership The reason I gave the dealership a 1 star rating is because of all the deceit. They tried to slip in 2 warranties I did not ask for. They also change More

by MICHELLEHINMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ernie, funding/contracts, Nicole kirkman
Sep 25, 2018 -

Matthews Hyundai of Schenectady responded

I am sorry to hear you did not have a pleasant experience with Fuccillo Lincoln Hyundai. I can assure you that the negative details you've mentioned do not reflect our typical business practices nor do they live up to our professional standards. It would mean a lot to our dealership if you gave me an opportunity to do my best in making things better. We hope to gain the opportunity to sincerely make it up to you. Best, William Granata, General Manager, 518-382-0274

September 01, 2018

Fuccillo Hyundai Schenectady NY Our salesman, Don Grounds, is exceptional. He understood our situation right away and was able to quickly locate an affordable new car that we bought More

by Karen S
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Grounds
Sep 11, 2018 -

Matthews Hyundai of Schenectady responded

Thank you so much for this great review! I am so happy Don and our team were able to help you find the perfect vehicle for your son. Congratulations! Best, William Granata, General Manager, 518-382-0274

August 31, 2018

Great car buying experience Bought a new accent from Richard and couldn't have had a better experience. Professional staff and will be recommending my friends and family to check More

by Civic turbo guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Granata, Scott Rose, Richard Loomis
Sep 08, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for this great review! I am so happy Richard and our team were able to help you get into your new Accent. Congratulations! Best, William Granata, General Manager, 518-382-0274

August 31, 2018

Awesome I was very shakened up when I saw that my car was leaking gas. I brought my car over and the techs did a great job in taking care of my issue. I like More

by MAGALY1061
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Sep 08, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for this great review! We appreciate our Service team so much and I am so happy they were able to ease your mind and fix your vehicle issues. Best, William Granata, General Manager, 518-382-0274

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