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Matthews Hyundai of Schenectady

Schenectady, NY

4.6
3,505 Reviews
Discover something BIG at Matthews Hyundai of Schenectady! At Matthews Hyundai of Schenectady, we have a tremendous selection of New & Used Hyundais to give you the absolute best selection in the Capital Region! We believe in long-term relationships with our customers and with our transparent pricing, your vehicle purchase can be hassle-free and stress-free. Say goodbye to pushy car sales people and hello to Matthews! Matthews Auto has been serving the Southern Tier since 1973 and we have an award-winning reputation. We're all about treating our customers with the respect they deserve, that's why we are still offering fair, transparent prices. At Matthews you won't find mark-ups over MSRP, hidden charges, OR market rate adjustment fees. Save money and join our exclusive loyalty program Matthews Rewards Plus and save BIG on service or a future vehicle purchase! Download the Matthews App for free in your App Store to access your Matthews Rewards Plus benefits, shop online, schedule your service appointment, and MORE! You and your safety are our top priority and we maintain a clean and sanitized environment for all and encourage an appointment to meet with our staff. Not comfortable leaving home? No problem! Shop online and chat with one of our Personal Shoppers who are always ready and willing to help! Plus, we'll buy your car- even if you don't buy from us! Discover Matthews and how Matthews Hyundai means More. Every Day. Every Way. We look forward to serving you soon!
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4101 State Street

Schenectady, NY

12304

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Showing 3,506 reviews

September 15, 2018

It was a great experience Nick and Crystak and the guy that sits on desk out in lobby,I think the guy is a sales manager or finance manager very very nice and helpful and so wa More

by EMILYCHAIRES333
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin,Nick,Crystal lady that answers when u call to make service appt wonderful all of them, pls recognize them.., Briar Rose
Sep 18, 2018 -

Matthews Hyundai of Schenectady responded

Good Afternoon, Thank you so much for taking the time to review us! We greatly appreciate your very kind words about our employees. I am very happy that we were able to assist you and if you ever need anything in the future, please let us know. We are always here to help. Take care! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

September 15, 2018

Job done right I made a appointment online. It was fast and easy. They fixed my problem and I'm very pleased. My car is like brand new again. More

by SUEB0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Hernandez, Josh Cooper
Oct 06, 2018 -

Matthews Hyundai of Schenectady responded

Good Afternoon, Thank you for your business and for taking the time to review us. Our goal is to provide top notch service for each and every customer. I am very happy we were able to provide you with a service experience you deserved. We appreciate your business and we look forward to seeing you on your next service visit. Have a great great weekend! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext 2230

September 14, 2018

Awesome customer service This was our 4th car from this dealership. 1 purchase and 3rd lease. The staff goes above and beyond to make the experience excellent. Very satisfie More

by CDURFEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of their names. , Vaske Zhaka
Sep 18, 2018 -

Matthews Hyundai of Schenectady responded

First, thank you so much for being a loyal Fuccillo Hyundai customer, we cannot tell you enough how much we appreciate you! Secondly, I am so happy you had such a great experience during your recent visit with Vaske and our team. Congratulations! We look forward to working with you in years to come. Best, William Granata, General Manager, 518-382-0274

September 14, 2018

Pleased with service Once again my service appt ran smoothly and everything I requested to be done was completed. Service was timely and handled professionally...wait time More

by MJD4554
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Braun, Melissa Galbreth, Paul Fiorillo
Oct 06, 2018 -

Matthews Hyundai of Schenectady responded

Good Afternoon, Thank you for taking the time to review us, we greatly appreciated the 5 STAR rating and for your kind words. I am glad that we provided you with excellent service! Our Service Department tries to provide fast, friendly and efficient service. We appreciate your business and look forward to assisting you on your next service visit. Have a great weekend! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

September 14, 2018

Timmy B was great! We were looking for a new used car. Fuccillo hyundai was the only one who reached out consistently. Tim was awesome, so was Kasey. We fell in love wit More

by sbdc8946
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kasey, Timmy Brunette
Sep 25, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing a hassle-free experience. I am so happy this was offered to you by Kasey and Tim. Congratulations! Best, William Granata, General Manager, 518-382-0274

September 13, 2018

tire pressure notification I came in with a question about my tire pressure notification. It was handled immediately and with great customer service by Nick Fear. I was on my wa More

by CLAIRESINCE1982
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fiorillo
Oct 06, 2018 -

Matthews Hyundai of Schenectady responded

Good Afternoon, Thank you for taking the time out of your day to provide feedback from your recent service visit. We greatly appreciate the 5 STAR review and the kind words about your Service Advisor, Nick! We are very lucky to have him on our service team. Thank you again and we look forward to providing you with a 5 STAR service experience on all of your visits. Take care! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

September 13, 2018

Worth a drive from Saratoga I found exactly the car I was looking for after a fender bender that necessitated a quick purchase of a replacement vehicle. Paul Fioriello was courte More

by Crewmom
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Fiorillo
Sep 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for this great review - we are very happy to hear it was not a more serious accident and that you're okay. I am so glad Paul was able to help you find a new reliable vehicle quick and efficiently. Congratulations! Best, William Granata, General Manager, 518-382-0274

September 12, 2018

Thank you Timmy We are very happy with the car we brought from you. I will come back for you for our next car we would be expecting to buy fairly soon. Thank you a lo More

by chiji3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timmy Brunette
Sep 18, 2018 -

Matthews Hyundai of Schenectady responded

Thank you for this great review! I am so happy to hear you had such a great experience with Tim Brunette and that you love your car! Congratulations! We look forward to seeing you again! Best, William Granata, General Manager, 518-382-0274

September 12, 2018

Amazing Service Great Job Mr Fuccillo on your Crew Matthew was amazing he was helpful and friendly when I walked I had no appointment and without hesitation he got me in and out under 2 hours. Great J More

by IPAAWAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fear, Matthew Pollard
Oct 06, 2018 -

Matthews Hyundai of Schenectady responded

Good Afternoon, Thank you so much for taking the time to share your experience with us! I'm glad we provided you with a great service experience! I'd also like to thank you for the 5 STAR rating and the kind words. Please let us know what we can do for you in the future. Have a great weekend! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (%18)374-9161 Ext. 2230

September 12, 2018

Unmatched customer service! Fuccillo Hyundai has consistently provided high quality, responsive, timely service since the purchase of our vehicle earlier this year. They have bee More

by meddleton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Fear, Scott Rose, Steve Clark, Richard Loomis
Oct 06, 2018 -

Matthews Hyundai of Schenectady responded

Good Evening, We greatly appreciate your continued business and value your time in providing feedback! I'm glad that we have been able meet, and exceed your expectations in all aspects of our dealership! I feel like we have a really great team of employees here that truly care about our customers. Thank you again and we look forward to continuing to be your vehicle service provider. Have a great weekend! Briar H. Rose Service Customer Relations Manager Fuccillo Automotive (518)374-9161 Ext. 2230

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