Matthews Hyundai of Schenectady

polite everyone was polite and helpful, place was clean and inviting and they only did what i wanted to do for my car didn't push for other stuff, all repres everyone was polite and helpful, place was clean and inviting and they only did what i wanted to do for my car didn't push for other stuff, all representative was courteous while i was waiting for my car More

Well satisfied with the service Being a person of few words I will say that I received a Courteous welcome to the service department and the representative was very pleasant. The mat Being a person of few words I will say that I received a Courteous welcome to the service department and the representative was very pleasant. The matters to be handled were discussed and the service was performed in an efficient and timely manner. More

Great Service, Great Deal After being disappointed with the pricing and packages at other dealerships and makes/models, I went to Fuccillo Hyundai Lincoln of Schenectady becaus After being disappointed with the pricing and packages at other dealerships and makes/models, I went to Fuccillo Hyundai Lincoln of Schenectady because I knew a relative had had a good experience. Don Grounds was GREAT to work with. He is easy going, knowledgeable, and thorough. His experience in the business shone through, and I got an MKC at a reasonable price. I'm very pleased. More

Went to look. Left with a car. I had browsed the online selection of pre-owned cars, so I had a general idea of what I was looking for. What I needed to find out at the dealership w I had browsed the online selection of pre-owned cars, so I had a general idea of what I was looking for. What I needed to find out at the dealership was exactly how much I would be approved for so I knew what price range to look in. My sales person Natasja was excellent at showing me car after car, answering all of my questions or finding the answers. My only complaint is that I couldn't sit down and talk numbers first, including my trade-in, to figure out which cars I should spend my time looking at. I was wasting my time and my salesperson's time spending the first hour looking at vehicles I couldn't afford. More

satisfying easy and complete. The only complaint is after I met with the service rep. He completed the scheduling and paperwork. I then received numerous emai easy and complete. The only complaint is after I met with the service rep. He completed the scheduling and paperwork. I then received numerous emails and a couple of phone calls reminding me and thanking me for my service appointment. These were very annoying. More

Define appointment There is no complaint with the service desk staff. An 11:00 "appointment" for oil & filter change with tire rotation-took 2.5 hours. If you are going There is no complaint with the service desk staff. An 11:00 "appointment" for oil & filter change with tire rotation-took 2.5 hours. If you are going schedule "appointments" for service, perform the service at the scheduled time. Then I stood at cashier window with no service while 5 employees discussed what they were eating for lunch. Finally a woman, who entered the office from the sales room, assisted me in paying my bill. More

Exceptional Service The service team at Fuccillo Licoln Hyundai are top notch professionals. As well as their sales team. My 2017 Hyundai Sante Fe Sport is my second purc The service team at Fuccillo Licoln Hyundai are top notch professionals. As well as their sales team. My 2017 Hyundai Sante Fe Sport is my second purchase from the Fuccillo Auto Group. More

Enginee Bring my car in the engine has a ticking noise cold and under acceleration and at idle they have a car today tell me they can’t hear the noise I go p Bring my car in the engine has a ticking noise cold and under acceleration and at idle they have a car today tell me they can’t hear the noise I go pick up car start the car in a parking lot and it’s making a noise one service advisor comes out he can hear The noise and tells me it’s not bad enough another service advisor comes out rude And with an attitude tells me and it’s injector chec and with an attitude tells me and it’s injector tick I’ve been a mechanic for over 30 years I know the difference between a problem and an injector t i’ve been a mechanic for over 30 years I know the difference between a problem and injector tick The service manager comes out and tells me the noise isn’t bad enough and they won’t fix the engine What is the sense of having 100,000 mile warranty More

Happy customer Dave was very helpful. He gave us the best deal possible. He was willing to negotiate with us to get the best deal. We are very satisfied and we will Dave was very helpful. He gave us the best deal possible. He was willing to negotiate with us to get the best deal. We are very satisfied and we will recommend friends and family to shop there. More

Excellent customer service First place we went, and winded up back there after going to several other dealers and not being satisfied with selection or service. If you go, ask f First place we went, and winded up back there after going to several other dealers and not being satisfied with selection or service. If you go, ask for Luis! Answered every question, and was the least obnoxious sales rep I've ever dealt with. Was honest and put me in a car that was perfect for me! Highly recommend! More