Matthews Hyundai of Schenectady

This dealership is the worst for service. They never return your phone calls even after returning to the dealership again . More lies and still no return phone call Had to call Hyundai direct They never return your phone calls even after returning to the dealership again . More lies and still no return phone call Had to call Hyundai directly. They had admitted a computer glitch and asked if the dealer ever got back to me. I was told it is it was independently owned. The Hyundai representative offered me a gift card. I obviously won't be using at Matthews Hyundai in schdy! More

I find the Service at Matthews is great. I have always been able to get an appointment when I wanted and pretty quick. The receptionist at the service desk is very lovely. I have always been able to get an appointment when I wanted and pretty quick. The receptionist at the service desk is very lovely. More

very nice and easy to work with. they got me in right away , and I was out in a short period of time they got me in right away , and I was out in a short period of time More

Great dealership with great people providing great service. Work is always done professionally and timely. service. Work is always done professionally and timely. More

Very helpful, was Informative and honest. Everything completed as described. Work was completed faster than expected. Everything completed as described. Work was completed faster than expected. More

Got oil change/tire rotation. That took way longer than expected. In the process of rotating tires they found 2 nails in the tires, offered to replace /fix at a rate higher than I That took way longer than expected. In the process of rotating tires they found 2 nails in the tires, offered to replace /fix at a rate higher than I could find elsewhere. I declined the service. After I declined the tire replacement stating I would get it done elsewhere they scraped my inspection sticker off the window stating 'you would fail an inspection with the nails in your tires'. I didn't ask for the inspection this time because I thought it was done when I asked in March. My inspection was overdue because they failed to do it when I DID ask. So they took it upon themselves to initiate an inspection I didn't ask for and scrape my expired sticker off w/o my permission to do so after I declined the overpriced service that likely would have taken SO much longer to complete than it took me to drive 30 minutes to 2 different shops to get the tires fixed and then the car inspection. More

Matthews is a great place for not only service but to buy a car. Great service and great people a car. Great service and great people More

Went in for an oil change. They had me in and out in about 30 minutes. The staff was incredibly friendly and helpful. Highly recommend. They had me in and out in about 30 minutes. The staff was incredibly friendly and helpful. Highly recommend. More

The people here made for a good car buying experience. I recommend them for your auto needs. I recommend them for your auto needs. More