Matthews Hyundai of Schenectady
Schenectady, NY
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3,596 Reviews of Matthews Hyundai of Schenectady
I find the Service at Matthews is great. I have always been able to get an appointment when I wanted and pretty quick. The receptionist at the service desk is very lovely. I have always been able to get an appointment when I wanted and pretty quick. The receptionist at the service desk is very lovely. More
Got oil change/tire rotation. That took way longer than expected. In the process of rotating tires they found 2 nails in the tires, offered to replace /fix at a rate higher than I That took way longer than expected. In the process of rotating tires they found 2 nails in the tires, offered to replace /fix at a rate higher than I could find elsewhere. I declined the service. After I declined the tire replacement stating I would get it done elsewhere they scraped my inspection sticker off the window stating 'you would fail an inspection with the nails in your tires'. I didn't ask for the inspection this time because I thought it was done when I asked in March. My inspection was overdue because they failed to do it when I DID ask. So they took it upon themselves to initiate an inspection I didn't ask for and scrape my expired sticker off w/o my permission to do so after I declined the overpriced service that likely would have taken SO much longer to complete than it took me to drive 30 minutes to 2 different shops to get the tires fixed and then the car inspection. More
Went in for an oil change. They had me in and out in about 30 minutes. The staff was incredibly friendly and helpful. Highly recommend. They had me in and out in about 30 minutes. The staff was incredibly friendly and helpful. Highly recommend. More
They kept me there forever or two hours. And then charged me $200 for a cabin filter I wasn’t prepared to do. That’s JUST SERVICE. Sales is worse. I bought my car and it had NO gas, was fil And then charged me $200 for a cabin filter I wasn’t prepared to do. That’s JUST SERVICE. Sales is worse. I bought my car and it had NO gas, was filthy, no bluelink set up, finance was a NIGHTMARE. I gave a perfect survey because I know the importance. This visit to service was the last straw. I’m getting a new Santa Cruz elsewhere. More
The only thing wrong is that after doing the inspection the wheels were tightened to much with a impact gun...I had. To use 2 Foo t pipe on. Lug wrench to. Loosen them. .no reason to tighten them that mu the wheels were tightened to much with a impact gun...I had. To use 2 Foo t pipe on. Lug wrench to. Loosen them. .no reason to tighten them that much. If someone got a flat they wouldn't, be able to change tire More



