Matthews Hyundai of Schenectady

The only thing wrong is that after doing the inspection the wheels were tightened to much with a impact gun...I had. To use 2 Foo t pipe on. Lug wrench to. Loosen them. .no reason to tighten them that mu the wheels were tightened to much with a impact gun...I had. To use 2 Foo t pipe on. Lug wrench to. Loosen them. .no reason to tighten them that much. If someone got a flat they wouldn't, be able to change tire More

Friendly, efficient, courteous, experienced. Thank you MonaLisa you were great! I appreciate your friendliness and the quick service I received! Thank you MonaLisa you were great! I appreciate your friendliness and the quick service I received! More

Everyone was friendly, helpful and smiling. Evidently it was my lucky day because I got the best salesman! Noah made the whole process easy and fun. I don't think I have ever laughed that mu Evidently it was my lucky day because I got the best salesman! Noah made the whole process easy and fun. I don't think I have ever laughed that much while buying a car! He answered all my questions and was in touch with me with updates through the entire process. Truly wonderful experience! More

When I purchased my car Alex was wonderful. I do regret pushing my payment from $297.00 to $445.00 because of warranty’s. Also trying to get the Service Dept on the phone was a feat. I do not w I do regret pushing my payment from $297.00 to $445.00 because of warranty’s. Also trying to get the Service Dept on the phone was a feat. I do not want to make an appointment on line. There are several phone numbers for the service dept. Finally I found the correct one, and had to leave a message. My father brought my car in and I needed an inspection. He also got me an oil change. My car is only a year old. The department did press the up sell to my father. Telling him I needed a wheel alignment, and a cabin filter. He told the service dept. To hold off on both. Now since the cabin filter was taken apart to check it , now it’s making a fluttering sound , a noice that I didn’t have in the first place. I would appreciate honesty and clarity when I bring my car in., I’m not saying I do t believe you service guy but I’m not looking to spend money on a new car. More

Howard is very friendly and pays attention to my needs and very professional and courteous and very professional and courteous More

Everybody who works there is friendly and professional. They all remember me. I appreciate that. They all remember me. I appreciate that. More

They were very nice, and kept me updated the whole time I was waiting, great dealership was waiting, great dealership More

Parts department was very knowledgeable and helpful. The service department was friendly and professional. Waiting area was pleasant and clean. Overall, very happy with the experience. The service department was friendly and professional. Waiting area was pleasant and clean. Overall, very happy with the experience. More

Jevon was very patient, I looked at a Santa Fe and a Sonata and took a test drive in both. He answered all Of my questions. The rest of the sales group pitched in to make it a pleasant experience! N Sonata and took a test drive in both. He answered all Of my questions. The rest of the sales group pitched in to make it a pleasant experience! No high pressure sale, I loved it! It was a pleasure doing business with them! More

Extremely satisfied with all three visits to the dealership! Syeed was extremely informative and professional. He was able to answer all of my questions and spoke completely to me and NOT my husband dealership! Syeed was extremely informative and professional. He was able to answer all of my questions and spoke completely to me and NOT my husband since he knew I was purchasing the Santa Cruz. Originally, I had wanted the SEL Activity with a moonroof but there wasn't one on the lot in the color I wanted to purchase. Although, I thought about leaving and going to another dealership to get it, I felt Syeed was trustworthy and respectful and that is why I chose to purchase my truck at Matthews Auto. Syeed & Dalton took the time and showed me another option the XRT and we worked out a price that was near the SEL Activity price. So rather than the aesthetics of a moonroof, I went more for performance with the turbo. There was NO sales pressure just good solid information and time for me to think through what would best fit my needs. Quite honestly, the XRT truly was a better choice for me! I have purchased man cars and motorcycles through the years BUT this was definitely the BEST experience! Thank you for a wonderful experience & my Santa Cruz! More