Matthews Hyundai of Schenectady
Schenectady, NY
Filter Reviews by Keyword
By Type
3,598 Reviews of Matthews Hyundai of Schenectady
Went in for an oil change. They had me in and out in about 30 minutes. The staff was incredibly friendly and helpful. Highly recommend. They had me in and out in about 30 minutes. The staff was incredibly friendly and helpful. Highly recommend. More
The only thing wrong is that after doing the inspection the wheels were tightened to much with a impact gun...I had. To use 2 Foo t pipe on. Lug wrench to. Loosen them. .no reason to tighten them that mu the wheels were tightened to much with a impact gun...I had. To use 2 Foo t pipe on. Lug wrench to. Loosen them. .no reason to tighten them that much. If someone got a flat they wouldn't, be able to change tire More
Friendly, efficient, courteous, experienced. Thank you MonaLisa you were great! I appreciate your friendliness and the quick service I received! Thank you MonaLisa you were great! I appreciate your friendliness and the quick service I received! More
Everyone was friendly, helpful and smiling. Evidently it was my lucky day because I got the best salesman! Noah made the whole process easy and fun. I don't think I have ever laughed that mu Evidently it was my lucky day because I got the best salesman! Noah made the whole process easy and fun. I don't think I have ever laughed that much while buying a car! He answered all my questions and was in touch with me with updates through the entire process. Truly wonderful experience! More
When I purchased my car Alex was wonderful. I do regret pushing my payment from $297.00 to $445.00 because of warranty’s. Also trying to get the Service Dept on the phone was a feat. I do not w I do regret pushing my payment from $297.00 to $445.00 because of warranty’s. Also trying to get the Service Dept on the phone was a feat. I do not want to make an appointment on line. There are several phone numbers for the service dept. Finally I found the correct one, and had to leave a message. My father brought my car in and I needed an inspection. He also got me an oil change. My car is only a year old. The department did press the up sell to my father. Telling him I needed a wheel alignment, and a cabin filter. He told the service dept. To hold off on both. Now since the cabin filter was taken apart to check it , now it’s making a fluttering sound , a noice that I didn’t have in the first place. I would appreciate honesty and clarity when I bring my car in., I’m not saying I do t believe you service guy but I’m not looking to spend money on a new car. More
Parts department was very knowledgeable and helpful. The service department was friendly and professional. Waiting area was pleasant and clean. Overall, very happy with the experience. The service department was friendly and professional. Waiting area was pleasant and clean. Overall, very happy with the experience. More
Jevon was very patient, I looked at a Santa Fe and a Sonata and took a test drive in both. He answered all Of my questions. The rest of the sales group pitched in to make it a pleasant experience! N Sonata and took a test drive in both. He answered all Of my questions. The rest of the sales group pitched in to make it a pleasant experience! No high pressure sale, I loved it! It was a pleasure doing business with them! More



