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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,539 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,539 Reviews of Matthews Hyundai of Schenectady - Service Center
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September 18, 2025
Friendly, efficient, courteous, experienced. Thank you MonaLisa you were great! I appreciate your friendliness and the quick service I received! Thank you MonaLisa you were great! I appreciate your friendliness and the quick service I received! More
by dabptb274172
Verified CustomerEmployees Worked With
MonaLisa
September 10, 2025
When I purchased my car Alex was wonderful. I do regret pushing my payment from $297.00 to $445.00 because of warranty’s. Also trying to get the Service Dept on the phone was a feat. I do not w I do regret pushing my payment from $297.00 to $445.00 because of warranty’s. Also trying to get the Service Dept on the phone was a feat. I do not want to make an appointment on line. There are several phone numbers for the service dept. Finally I found the correct one, and had to leave a message. My father brought my car in and I needed an inspection. He also got me an oil change. My car is only a year old. The department did press the up sell to my father. Telling him I needed a wheel alignment, and a cabin filter. He told the service dept. To hold off on both. Now since the cabin filter was taken apart to check it , now it’s making a fluttering sound , a noice that I didn’t have in the first place. I would appreciate honesty and clarity when I bring my car in., I’m not saying I do t believe you service guy but I’m not looking to spend money on a new car. More
by jcraz123
Employees Worked With
I have no idea who it was.
September 07, 2025
Everybody who works there is friendly and professional. They all remember me. I appreciate that. They all remember me. I appreciate that. More
by PFVOLKMANN
September 07, 2025
Howard is very friendly and pays attention to my needs and very professional and courteous and very professional and courteous More
by Dave12117
September 06, 2025
They were very nice, and kept me updated the whole time I was waiting, great dealership was waiting, great dealership More
by freddie0168
September 05, 2025
Parts department was very knowledgeable and helpful. The service department was friendly and professional. Waiting area was pleasant and clean. Overall, very happy with the experience. The service department was friendly and professional. Waiting area was pleasant and clean. Overall, very happy with the experience. More
by Joyce B
Employees Worked With
I did not work with either of the gentlemen shown.
August 31, 2025
My vehicle still is not fixed and no one listens, they’ve replaced the same thing three times. replaced the same thing three times. More
by Mommafrancis11
Employees Worked With
August 31, 2025
Was very pleased with the service I received today. It was done in a timely fashion too It was done in a timely fashion too More
by Jacki27
August 31, 2025
Never had a problem with Howard or Matthews. Just a few misunderstandings along the way. Just a few misunderstandings along the way. More
by Dhitch13
August 29, 2025
The woman at the car service desk was helpful. There is a coupon on the website that the dealership said they cannot uphold. The coupon should be removed from the website, since they can't promise There is a coupon on the website that the dealership said they cannot uphold. The coupon should be removed from the website, since they can't promise it in the end. It's deceiving. The coupon was for brakes. More
by jibenedict29
Employees Worked With
N/A
