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Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,534 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,534 Reviews of Matthews Hyundai of Schenectady - Service Center
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August 31, 2025
My vehicle still is not fixed and no one listens, they’ve replaced the same thing three times. replaced the same thing three times. More
by Mommafrancis11
Verified CustomerEmployees Worked With
August 31, 2025
Was very pleased with the service I received today. It was done in a timely fashion too It was done in a timely fashion too More
by Jacki27
August 31, 2025
Never had a problem with Howard or Matthews. Just a few misunderstandings along the way. Just a few misunderstandings along the way. More
by Dhitch13
August 29, 2025
The woman at the car service desk was helpful. There is a coupon on the website that the dealership said they cannot uphold. The coupon should be removed from the website, since they can't promise There is a coupon on the website that the dealership said they cannot uphold. The coupon should be removed from the website, since they can't promise it in the end. It's deceiving. The coupon was for brakes. More
by jibenedict29
Employees Worked With
N/A
August 24, 2025
The 2nd & 3rd time I went back for the last thing that had to be resolved with my car, was the best experience I have had. Howard was very understanding & listened to my problem. Thank you Howard Dean had to be resolved with my car, was the best experience I have had. Howard was very understanding & listened to my problem. Thank you Howard Deanna Hitchcock More
by Dhitch13
Employees Worked With
August 23, 2025
Very customer oriented. Took the time to explain, in detail, what had to be done. Very nice to deal with. Took the time to explain, in detail, what had to be done. Very nice to deal with. More
by ajleonardi444
Employees Worked With
August 22, 2025
They care about the vehicles they sell and the people they sell them to. Service department is great. Honest. They have serviced my 2013 and 2025 Sonata with great results. they sell them to. Service department is great. Honest. They have serviced my 2013 and 2025 Sonata with great results. More
by DTOWNE4
August 21, 2025
Matthews Hyundai of Schenectady Is great the woman at the service desk was very polite. She came out and told us what we needed done to the car. service desk was very polite. She came out and told us what we needed done to the car. More
by Punkin373
August 20, 2025
Dominique was very friendly and knowledgeable. She took me on time and kept me informed on my work needed. I did not feel like I was in the dark at all. She rocks! She took me on time and kept me informed on my work needed. I did not feel like I was in the dark at all. She rocks! More
by RTRAUDT1
Employees Worked With
Dominique
August 20, 2025
Drop off is confusing - nothing is marked outside. It's hard to reach them on the phone. And the car has been there three times (for a convenience feature, nothing real critical) and it's still not fi It's hard to reach them on the phone. And the car has been there three times (for a convenience feature, nothing real critical) and it's still not fixed. More
by Geoff
