Matthews Hyundai of Schenectady - Service Center

In for recall notice and concern about burning odir Recall was resolved satisfactorily.Burning was addressed explained as leaking gasket.Explained that slight oil leak was causing odor but assured it wa Recall was resolved satisfactorily.Burning was addressed explained as leaking gasket.Explained that slight oil leak was causing odor but assured it was not a safety concern. Was advised that due to vehicles age, high mileage and only local usage no further maintenance was recommended. I highly appreciate the honesty as I probably could of been told the issue needed to be resolved and could of been charged for further maintenance but was not. More

Great sales and service Richard works hard and pleasant to deal with. Nicholas is very knowledgeable and friendly. The service tech did a good job and didn’t leave my car a Richard works hard and pleasant to deal with. Nicholas is very knowledgeable and friendly. The service tech did a good job and didn’t leave my car a mess! More

Warranty Repair Pleasant, helpful service advisor (Morgan) was great - as always. Warranty repair performed without question, and completed in a reasonable time. Lo Pleasant, helpful service advisor (Morgan) was great - as always. Warranty repair performed without question, and completed in a reasonable time. Loaner car made it very convenient. More

Service was great. On time showed items that needed to be addressed and what items may be needed in the future. Extra care to clean out debris from air filte was great. On time showed items that needed to be addressed and what items may be needed in the future. Extra care to clean out debris from air filter and other areas under the hood More

Excellent service Mike at the service desk is always friendly, efficient, and helpful. Scott is a great technician that has been caring for my car for at least 10 years Mike at the service desk is always friendly, efficient, and helpful. Scott is a great technician that has been caring for my car for at least 10 years. He is honest, technically excellent, hardworking, and trustworthy- even before they had cameras in the shop. He has never sold me a repair that I didn’t need, and he has always told me correctly when a part was worn but didn’t need to be replaced right away..I truly appreciate both of these individuals. They are a rare find. More

Awesome! Very professional. Nice people! Quick service. Nicholas Fear is top notch....explained everything very well! Also, made me aware that I was up for an Very professional. Nice people! Quick service. Nicholas Fear is top notch....explained everything very well! Also, made me aware that I was up for an oil change. Keep up the great work. More

Mike nesbitt is awesome. Not you typical salesman, pushy. Two services so far. I love the updates while waiting for the service to be completed. I also love the blue link app, it's awesome. Two services so far. I love the updates while waiting for the service to be completed. I also love the blue link app, it's awesome. More

Excellent Service! I called to have my car serviced. They got me in right away. I had a short wait will they changed the oil and rotated my tires. My car was then hand w I called to have my car serviced. They got me in right away. I had a short wait will they changed the oil and rotated my tires. My car was then hand washed and dried.. Great service and attention to detail. More

Service Had a problem with the steering wheel rattling part was ordered and fixed in an hour. It would be helpful to have loaner cars while car is in service Had a problem with the steering wheel rattling part was ordered and fixed in an hour. It would be helpful to have loaner cars while car is in service but no big deal More

Good service as always. Very good dealership. Great service. Never had a problem. Great dealership. I have been dealing with Nick Fear for the past 10 years. He is a great employee. Very nice spok Great service. Never had a problem. Great dealership. I have been dealing with Nick Fear for the past 10 years. He is a great employee. Very nice spoken and compassionate employee. More