Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,526 Reviews of Matthews Hyundai of Schenectady - Service Center
I am thrilled with the service at Matthews Hyundai. The staff was exceptional. I am so happy I bought my car there! The staff was exceptional. I am so happy I bought my car there! More
Always easy to make a service appointment. Staff is always polite and helpful. Howard got in right in for my service. Staff is always polite and helpful. Howard got in right in for my service. More
Took car in at scheduled time, kept me updated on what they were doing and how much it would cost they were doing and how much it would cost More
My reset for oil change was not done and I work two jobs mom through Fri and no one at dealership available to reset this. Not awesome. mom through Fri and no one at dealership available to reset this. Not awesome. More
They were fast and friendly. I was happy with the service. Would recommend them to others. I was happy with the service. Would recommend them to others. More
They have always been very courteous and professional. It's always a pleasure coming to the dealership. It's always a pleasure coming to the dealership. More
Terrible customer service. Very little communication and no urgency. Car was there 6 days for a new tire. Seemed like they did not want my business even though I have been usi Very little communication and no urgency. Car was there 6 days for a new tire. Seemed like they did not want my business even though I have been using them since 2021. Will be looking for someplace else for service moving forward. More
Staff was great when I purchased the vehicle. Welcoming, friendly, informative. Great all around vehicle service. Welcoming, friendly, informative. Great all around vehicle service. More
Excellent and patient salesman. I too would like to have had more explanation on how to use the functions (sometimes the book is not so "self" explanatory. I have bought my last 4 c I too would like to have had more explanation on how to use the functions (sometimes the book is not so "self" explanatory. I have bought my last 4 cars from this dealership. More
Always excellent customer service. I’ve never had any complaints plus I’m kept up to date on my vehicle and it’s very great when your service provider ask if you have any questions. I’ve never had any complaints plus I’m kept up to date on my vehicle and it’s very great when your service provider ask if you have any questions. More