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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,510 Reviews
Call Service Center (518) 347-7966

1,510 Reviews of Matthews Hyundai of Schenectady - Service Center

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January 29, 2023

Unfortunately, Hyundai has been very unhelpful with the issue dealing with my car, that is having issues due to a recall The dealership had my vehicle for over 2 weeks and did not complete the warranty wo More

by MAS21221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nicholas Fear
Report | Print
January 28, 2023

Staff super nice. Car done on time! A good experience. Only issue was super icy parking lot. More

by ADELEF1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Jan 31, 2023 -

Matthews Hyundai of Schenectady responded

Hello, We're glad to hear you had a great experience with us and we do apologize for our icy lot! Thank you for your business and the great review!

January 26, 2023

Nick Fear is the best service representative I have ever met. He is professional , polite, and is very knowledgeable . I have been coming to Fuccillo /Mathew’s Hyundai for a very long time. Nick is tops! More

by Rosebunz3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Jan 31, 2023 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with Nick! We appreciate you choosing Matthews and the great review!

January 25, 2023

The time promised for the service of my vehicle was what they said it would tske More

by HAGAMANPM
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Jan 31, 2023 -

Matthews Hyundai of Schenectady responded

We're glad to hear that you had a great experience! We appreciate your business!

January 19, 2023

Took car in right away - not a long wait for work to be completed. Good job! More

by MDFIELDREP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Mark Wells
Report | Print
Jan 31, 2023 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with our Dealership! Thank you for the great review and your business!

January 14, 2023

My second appointment didn’t go well. My third went very well. Thank you Nick. The Mechanic was very courteous and very helpful..This is my third Hyundai. Keep up the good work. More

by WNG3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Jan 31, 2023 -

Matthews Hyundai of Schenectady responded

We apologize that your first visit didn't go well but, we're very glad to hear that Nick could turn your experience around! We truly appreciate your business and the great review!

January 01, 2023

Nick in service is excellent to deal with. Very knowledgeable, outgoing and professional. Took care of my vehicles issue same day. More

by KCHIRICHIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Clark, Nicholas Fear
Report | Print
Jan 03, 2023 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with Nick. Thank you for your business and the great review!

December 30, 2022

Prompt in service. Professional impressed with contacts to set appointment..Pleasant staff to deal with. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Jan 03, 2023 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with us! Thank you for your business and the great review!

December 30, 2022

Nick has been extremely helpful. I am in Florida and he has been really flexible and accommodating More

by DRAUX
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Report | Print
Jan 03, 2023 -

Matthews Hyundai of Schenectady responded

We're so glad to hear you had a great experience with Nick! Thank you for your business!

December 27, 2022

I like needed to come back 4 times to get the issue resolved with my seat More

by NICKSCERRA79
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Wells
Report | Print
Jan 03, 2023 -

Matthews Hyundai of Schenectady responded

We sincerely apologize and appreciate your patience!

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