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Matthews Hyundai of Schenectady - Service Center

Schenectady, NY

4.4
1,510 Reviews

1,510 Reviews of Matthews Hyundai of Schenectady - Service Center

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August 24, 2021

Mr. Ram got me in, did what I went for on a timely manner. He made my service experience ver smooth. It was a pleasure. More

by JEROL_9308
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vickash Ram
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 21, 2021

6 month oil change and tire rotation. Waited 2 hours . Work was completed but no comp car wash. Nick was apologetic but I was still disappointed. I will go to East GREENBUSH facility for next warranty ser More

by ufnirs
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Nicholas Fear
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Sorry for your bad experience at our dealership. Michael Capadona General Manager

August 21, 2021

The service department and technicians discovered what the problem was and fixed the problem in a timely manner. It was also nice to be able to speak to the salesperson (Eljawon) who went the extra mile More

by CGBATGIRL
Recommend Dealer
Yes
Employees Worked With
Eljawon
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 19, 2021

The service departments always great! I know they are taking good care of my car. I like working with people who care about me too More

by MARY1222
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 19, 2021

Your service center did a fine job on the recall work and they pointed out some problems with the car that needed to be addressed which I had done. I still need some things done which I will do at a later da More

by Good luck
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 19, 2021

From my very first call everyone was so friendly and helpful. They all went above and beyond. I won't go anywhere else now. A+++++ More

by Allison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ram and Ronald excellent gentlemen
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 19, 2021

Overall was a fine experience. Everyone was very nice and helpful. I ordered a tire several months ago though for my vehicle and it’s still on back order with no date of when to expect. More

by Harold chambers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 13, 2021

I was able to get an appointment quickly. My service representative Nick Fear was both courteous, attentive and helpful. Will be going back to this dealershipp More

by RJVAN88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 12, 2021

Everything went perfectly. My vehicle was taken in on time and the service was efficient and professional. They ordered the part I need and will call me when it comes in. More

by Kmcmahon1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear, Pat Habeck
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

August 12, 2021

Very prompt and efficient service. The dealership was very clean and all personnel were very courteous and friendly. There was no pressure to do more than what we had scheduled and the service manager wa More

by M4DHUG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Fear
Sep 04, 2021 -

Matthews Hyundai of Schenectady responded

Thank you for the great review. I am glad you had a first class experience at our dealership. Michael Capadona General Manager

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