Matthews Hyundai of Schenectady - Service Center
Schenectady, NY
1,510 Reviews of Matthews Hyundai of Schenectady - Service Center
6 month oil change and tire rotation. Waited 2 hours . Work was completed but no comp car wash. Nick was apologetic but I was still disappointed. I will go to East GREENBUSH facility for next warranty ser Work was completed but no comp car wash. Nick was apologetic but I was still disappointed. I will go to East GREENBUSH facility for next warranty service. More
The service department and technicians discovered what the problem was and fixed the problem in a timely manner. It was also nice to be able to speak to the salesperson (Eljawon) who went the extra mile the problem was and fixed the problem in a timely manner. It was also nice to be able to speak to the salesperson (Eljawon) who went the extra mile and explained in detail what had caused my vehicles problem and, he also accompanied me out into the parkinglot showing me where my vehicle was parked. More
Your service center did a fine job on the recall work and they pointed out some problems with the car that needed to be addressed which I had done. I still need some things done which I will do at a later da they pointed out some problems with the car that needed to be addressed which I had done. I still need some things done which I will do at a later date. More
Overall was a fine experience. Everyone was very nice and helpful. I ordered a tire several months ago though for my vehicle and it’s still on back order with no date of when to expect. helpful. I ordered a tire several months ago though for my vehicle and it’s still on back order with no date of when to expect. More
I was able to get an appointment quickly. My service representative Nick Fear was both courteous, attentive and helpful. Will be going back to this dealershipp representative Nick Fear was both courteous, attentive and helpful. Will be going back to this dealershipp More
Everything went perfectly. My vehicle was taken in on time and the service was efficient and professional. They ordered the part I need and will call me when it comes in. time and the service was efficient and professional. They ordered the part I need and will call me when it comes in. More
Very prompt and efficient service. The dealership was very clean and all personnel were very courteous and friendly. There was no pressure to do more than what we had scheduled and the service manager wa very clean and all personnel were very courteous and friendly. There was no pressure to do more than what we had scheduled and the service manager was very professional. More