Matthews Hyundai of Schenectady - Service Center

Mr Fear was Very helpful. Explain in detail the work they did and the work needs to be done. Cost was covered and didn’t have to pay. did and the work needs to be done. Cost was covered and didn’t have to pay. More

Great dealership,I’ve always had every bit of trust in the service Dept they have always done right by me.I would highly recommend anyone to have there vehicles serviced here. the service Dept they have always done right by me.I would highly recommend anyone to have there vehicles serviced here. More

Fixed my car in a timely fashion, service was beyond excellent... I will definitely recommend the sales and service department at this location to friends and family excellent... I will definitely recommend the sales and service department at this location to friends and family More

Have had all maintenance done since I moved into the upstate area and the staff has been amazing! The service was easy to schedule and the appointment was take. On time with a quick turn around. upstate area and the staff has been amazing! The service was easy to schedule and the appointment was take. On time with a quick turn around. More

I had such a horrible experience I got my husband involved. He said he knew the manager from the past and that didn’t help either. Left my car there for almost a week and they didn’t diagnose it involved. He said he knew the manager from the past and that didn’t help either. Left my car there for almost a week and they didn’t diagnose it correctly. Had to have it towed back for not starting then when I picked it up my backup camera wasn’t working and then they ran that repair they my 3rd party warranty and made me pay the deductible when they broke it. Not returning there for service However my husband did say we were tested with respect by the service advisor Ram More

Had a service date for 03/01 at 10:30am and was engaged by an extremely aggressive manager (Michael), and another manager (Nick) who stated to me in the Service Department: "just get the xxxx out of here!" by an extremely aggressive manager (Michael), and another manager (Nick) who stated to me in the Service Department: "just get the xxxx out of here!" Your managers are so unprofessional and are such an embarrassment to this dealership. Anyone who oversees these people,should be truly ashamed, and both need to be removed from their employment ASAP!! Purchased two brand new vehicles at this dealership in the last nine years, and will NEVER do any business there in the future. I'm also informing everyone and anyone I hear looking to purchase a new vehicle, stay away from Fuccillo Hyundai of Schenectady!!! Will also be addressing Hyundai Corporate Office with a certified letter outlining the entire episode. More

I purchased my Kona here in 2019 - the purchase was a smooth and what I felt fair deal. I’ve decided to have the car serviced here and so far I’ve had three oil changes and some filters changed. Each s smooth and what I felt fair deal. I’ve decided to have the car serviced here and so far I’ve had three oil changes and some filters changed. Each service was fairly quick and prices fair - they even sent me a few coupons. And I particularly like the short video of each service/inspection. More

Very helpful and friendly. Service was completed within the time estimated, cost was quoted including all fees, no hidden fees were charged to me. Car drives much better now after their service. the time estimated, cost was quoted including all fees, no hidden fees were charged to me. Car drives much better now after their service. More

I was a little disappointed that I bought a car at your dealership a few months ago that had a loud blower motor and when I brought it in they wanted to charge me to pull it apart to look at it. I am in th dealership a few months ago that had a loud blower motor and when I brought it in they wanted to charge me to pull it apart to look at it. I am in the market for another vehicle and have liked cars on your lot but am very hesitant about buying another car from your dealership. More

I loved the experience. Had a wonderful service. The service rep guided me well and made appropriate suggestions. The only thing missing is the discounts for regular customers like me. service rep guided me well and made appropriate suggestions. The only thing missing is the discounts for regular customers like me. More