Matthews Hyundai of Schenectady - Service Center

I have been doing business with Hyundai since 2009. In 2014 I bought a Kia. In 2020 we were on accident and I bought my current Hyundai from your business. Superb service all the time. Serviceman yester 2014 I bought a Kia. In 2020 we were on accident and I bought my current Hyundai from your business. Superb service all the time. Serviceman yesterday was one of the best and nicest. Thank you. More

I went in for a repair on my car. The repair was done however my car has been leaking oil sense. I drop the car back off to have it looked at and they claim that it was residual oil. Since then my drivew however my car has been leaking oil sense. I drop the car back off to have it looked at and they claim that it was residual oil. Since then my driveway is now covered with oil spots. Clearly there is an issue, but they can’t find it. I did not have an oil leak prior to the service done at the dealership. More

Everyone was very nice - only issue was that my check engine light came back on shortly after leaving. They quickly got me back an appointment to come back in and figure that out. engine light came back on shortly after leaving. They quickly got me back an appointment to come back in and figure that out. More

When it takes two months what would u give. Just poor service over all. Not good, bad bad bad. Will not come back or recommend service over all. Not good, bad bad bad. Will not come back or recommend More

I was in bind with my car coil wire shorting out. I phoned this dealership for help. Not only did they get me checked out quickly, but fixed the problems in a very timely manner for much less than I ex phoned this dealership for help. Not only did they get me checked out quickly, but fixed the problems in a very timely manner for much less than I expected. Thank you so much! More

Thank you for the excellent service. The staff was friendly, polite, and thorough. The video walk through was very helpful, and the waiting area was very clean. friendly, polite, and thorough. The video walk through was very helpful, and the waiting area was very clean. More

Nick Fear is a very thoughtful and efficient service advisor! However I was quite disappointed that Fucillo was not willing to provide me with a loaner vehicle. Especially since this was my second visi advisor! However I was quite disappointed that Fucillo was not willing to provide me with a loaner vehicle. Especially since this was my second visit to a dealership for warranty issues related to my vehicle. I was without a vehicle for three days! Enterprise Rental is next door to Fucillo and I think a rental should have been available to me since this was an urgent and unscheduled service. More

I took delivery of my 2021 Tucson on 4/20,It was missing the 2nd key which had to be ordered,when it arrived I got an email to set an appointment to have the key coded when I arrived (early) I was greeted b the 2nd key which had to be ordered,when it arrived I got an email to set an appointment to have the key coded when I arrived (early) I was greeted by Nick Fear and was treated like an old friend.An hour was alloted for this service but to my surprise the service was completed in about a half hour,having been in auto service for many years I was totally impressed. More

My new/used 2015 Hyundai Santa Fe Ultimate Limited with only 38,881 miles on it that I had purchased from Fuccillo Lincoln Hyundai had an issue with not starting. I had called into the dealership and final only 38,881 miles on it that I had purchased from Fuccillo Lincoln Hyundai had an issue with not starting. I had called into the dealership and finally got around to getting some help to be able to bring in my SUV to be fixed. Nick in service is great, he got my vehicle in the next day. He also waited for the general manager to come in at noon to figure out if they could cover the costs for me. Thanks to both Nick and the general manager the repair cost was covered by the dealership. It was a new battery that they needed to be fixed. Thank you Fuccillo Lincoln Hyundai for helping me out when I needed you to get me back up and running in a fast time frame. More